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Low profitability is one of the major problems of the airline industry and one approach to solve it is that selling ancillary services to passengers which is called a-la-carte pricing. While this strategy has had some success in terms of additional revenue generation, especially for the low-cost airlines, full-service airlines struggle to implement this approach since their brand image is equivalent to better comfort and complimentary services served to their customers. Therefore, a new and possibly more effective strategy about the ancillary services comes into play which is called the a-la-carte options strategy. This strategy suggests rather than removing the complimentary ancillary services, the airlines can offer a certain number of reward miles to their frequent flyer program members to not choose to use that free ancillary service. By doing that the customer would receive free reward miles and the airlines would save from a substantial cost factor from ancillary services since the reward miles are low-cost for them. In this research, the potential cost reduction of a-la-carte options, optimal mile offer, and the possible customer reaction for launching the strategy are examined. First, potential cost reduction is calculated with real scenarios and flights. Second, customer responses are assessed with a survey conducted. The results show that a-la-carte options strategy can be highly effective on cost-cutting and customers tend to accept and use this strategy. Therefore, a-la-carte options strategy is potentially a good and effective instrument to fight the sector’s long-standing profitability problem by decreasing ancillary service and other customer service operation costs.
Sustainability first caught greater attention when the Brundtland commission first published their report “Our Common Future”. Since then, a lot has been done to fight against climate change. Sustainability has become one major issue in the daily business of companies. One industry that is surely going to change as a cause of the increased awareness of sustainability issues is the automotive industry. The disruptive electrification push plays an important role in the fast changing industry. E- mobility solutions as a means for more sustainable mobility are demanded more and more by customers. Also, governments shape the change in the industry with new regulations, bonus payments for buying electric cars and their emission targets. All this might sooner or later push traditional combustion engine cars out of the market. New players like Tesla focusing only on electric vehicles are entering the market and traditional car companies are changing their business towards e-mobility as well. That this change works well, companies also will need a well-developed marketing as well as brand positioning strategy and this is where the concept of green marketing kicks in. Broadly spoken, green marketing is the marketing of products that minimize the negative effects on our environment. Therefore, the thesis is generally researching the details of literature on green marketing and brand positioning. Later on, a detailed transition to the automotive industry is made with the analyzing of the three companies Volkswagen, BMW and Tesla. The thesis works out how those three companies managed to transfer their marketing mix into a green one and how this then affected their brand positioning. The thesis discusses the findings critically and gives implications for theory and practice as well as a guide to what needs to be done to be recognized as a green player in the automotive industry.
The study explores the use of gamification approaches in complex diagnostic systems. Based on theories of gamification, a concept for the feedback function within the diagnostic software ESI[tronic] of the Robert Bosch GmbH is developed with user interviews and the analysis of feedback data. Through this, feedback loops should be generated to enable further development taking the user perspective into account. The results show that the target group of the diagnostic software can be intrinsically motivated and the aspect of mutual assistance as well as recognition and appreciation is particularly important. Therefore, the use of gamification concepts in complex diagnostic systems contributes to increasing user satisfaction and ultimately to influencing feedback behavior.
The present master thesis assesses the customer attitudes towards e-food in Germany. As more shoppers are ordering their groceries online, stationary food retailers are increasingly interested in the development and acceptance of e-food.
In the secondary literature review, the determining factors of the customer attitude towards ordering groceries online were identified through the Tricomponent Attitude Model, shopper characteristics and the Technology Acceptance Model. Additionally, potential changes in the customer attitude in the next five years were assessed. The theoretical findings were tested for their relevance and underlying motivations using qualitative in-depth expert and shopper interviews. Ultimately the results were analyzed, compared, and interpreted regarding their theoretical and managerial implications. As a result, a recommendation of action was derived for the Traders’ Cooperative Göppingen.
The findings suggest that the customer attitude depends on the perceived value of e-food based on its benefits and risks, the relationship quality built on emotions, satisfaction, and trust, and the switching intentions depending on the customer loyalty. The shopper’s motivation, situation, and technological abilities are stronger predictors than socio-demographic characteristics. Even though German shoppers are curious to try e-food occasionally, they are still skeptical and need to be convinced of the utility. The results indicate a slowly improving attitude in the next five years resulting in more hybrid cross-channel shoppers. As a result of the Covid pandemic, e-food became a convenient alternative for certain products and situations. As some shoppers and market shares are expected to drift online, stationary grocery stores like Edeka Staufers must focus on their advantages in terms of social interaction and multi-sensory shopping experience.
As a decisive factor for ongoing corporate success, companies are increasingly concerned with the possibilities of increasing their innovative ability. In connection with factors that can be influenced by internal company decisions, this work deals with the question of which factors are particularly effective in this context. The underlying hypothesis deals with the statement that the innovation performance can be fundamentally influenced by internal company decisions.
From the qualitative survey and study of three medium-sized companies from the districts of Schwarzwald-Baar and Rottweil, company-internal factors for increasing the ability to innovate and their relevance and practical application are examined. These companies are MinebeaMitsumi Technology Center Europe GmbH, Wiha Werkzeuge GmbH, and Hugo Kern und Liebers GmbH & Co. KG. In this context, several employees from the development and innovation teams of the companies were interviewed personally and other employees of one company were interviewed using an online survey. The questionnaire was further expanded on the basis of the information and results obtained. The results of this survey were critically reflected on by the project manager of the company surveyed first.
The seven internal factors identified from the literature are the Generation and Implementation of Ideas, Creativity and Time Pressure, the Use of External Information, Creation of Knowledge, Behavioral Patterns, Organizational Structures and the Composition of Teams. These factors were identified with different relevance and application in the practice of the examined companies. It cannot be conclusively clarified from the study whether the ability to innovate can be positively influenced, in particular by the factors identified. In this context, further investigations are necessary. Based on the literature review and experiences of the companies, this thesis presents a recommendation for measures relating to the positive influence of factors to increase the ability to innovate.
Change from face-to-face to online mode of lectures due to the Covid-19 pandemic affected greatly the day-to-day life of students of Hochschule Furtwangen University. Therefore, this research paper aims to find out how student productivity has been affected by switching from face-to-face lectures to online or hybrid lectures. In this context, student productivity is defined through input and output, where input is students' time invested in lectures, research, group work, learning, and participation in class, and where output comes from the knowledge that the student has acquired as a result, measured by the grades of the examination or study performance. Hypothesis that the switch from face-to-face lectures to hybrid or fully online lectures has led to an increase in student productivity was formed for this research paper and for that reason, empirical research was conducted. Interviews with several students were performed to identify dimensions affecting student productivity as the basis for the student survey. Dimensions identified are Learning Facilities, Technology Use, Interaction Process, Student Participation and Study Time. The survey was conducted with a random sample of 149 students and analysed using SPSS software. Interviews with HFU professors were carried out to present experts’ opinions on this topic. Lastly, the grade statistics of HFU programmes were analysed to identify output of productivity. Results of the student survey suggest that a total of four dimensions were identified as relevant components of the input and output of the productivity of the students at HFU in connection with the change of the lecture mode, while the dimension Learning Facilities did not show a correlation to the student productivity. Grade statistics improved in winter semester 2020/2021 compared to the winter semester 2019/2020. Expert interviews suggested that the improvement in grades could be attributed to more time spent studying or lower standards of grading. Main hypothesis cannot be completely accepted or rejected, therefore, future research on whether students’ productivity increased in the switch from face-to-face to online mode is necessary.
The purpose of the study is to identify the profile of a start-up founder. In particular, it investigates whether there are some determined personality characteristics which are common among start-up founders. The present paper is questioning which neuropsychological traits and brain areas are responsible for entrepreneurial behavior. Therefore, the main focus was on the correlation between brain areas and individual attitudes or behaviors. After explaining the related basics about the human brain, it is important to locate some key tasks or activities in specific brain regions. Neuroimaging tools such as fMRI and EEG are particularly helpful to explain the reason for specific behaviors because they determine the presence of connection between cognitive processes and brain areas. In the present paper, EEG will be taken into consideration since this method can provide some practical insight into differences between entrepreneurs and non-entrepreneurs. The most important characteristics of entrepreneurs are defined in order to show theoretically whether there is a fundamental difference between entrepreneurs and non-entrepreneurs on a neuropsychological level. Even though there are elements which are emphasized in the personality of start-up founders, further research is required to prove that these aspects determine indisputably entrepreneurial behavior.
The longevity industry has been expanding for several years now, with the goal to prolong not only the lifespan of people but also their healthspan. One of the most remarkable techniques in the field is the CRISPR Cas-9 gene-editing tool, which owing to its flexibility and efficiency, allows humans to develop new treatments to prevent or cure a great variety of diseases. This paper aims to forecast the future state of the CRISPR Cas-9 technology in Germany in 2035 by using the INKA 4 scenario manager software. A total of five areas of influence –– i.e. scientific, economic, demographic, ethical, and legal –– were identified. From those, 11 descriptors were created based on relevant scientific literature and were introduced in the INKA software to develop the scenarios. This process resulted in three clearly differentiated scenarios that exhibit high probabilities of a positive outlook for the CRISPR-Cas9 technology in Germany by 2035.
As COVID-19 forces school to shutdown, distance learning or homeschooling is increasingly becoming the preferred and safest mode of delivering education. The new trend however, raises underlying questions on the implication it will have on the educational gap and attainment between advantaged and disadvantaged students in Germany, stemming from the diverse economic, cultural and social situation among the student population. This study presents results of a comparative analysis between advantaged and disadvantaged students in Germany using the PISA data 2018. The study investigated, how large the educational gap in Germany between advantaged and disadvantaged students is and what influences this gap. More specifically, what effect COVID-19 induced school interruption has in increasing the educational at- tainment between the student population. The findings show that there is an educa- tional gap between advantaged and disadvantaged students in Germany and socio- economic and cultural factors influence student performance which aligns with the findings in the literature review. Furthermore, school closures of 51 days result to a loss of 3.26, 3.37 and, 4.12 PISA point for advantaged students in maths, science and reading respectively and a loss of 8.4, 8.1 and 5.01 PISA points in maths, sci- ence and reading for disadvantaged students. The results show an increase in the educational outcome and inequality between advantaged and disadvantaged students in Germany. The findings, necessitate the need for policy makers to neutralize the learning losses resulting from the COVID-19 induced remote learning.
Financial technology, popularly known as Fintech, has disrupted and revolutionized the financial service sector. Today, institutions such as banks are adapting digital transformation with the help of technological devices. There is no doubt that Fintech has transformed the way we bank. Nevertheless, there has been a growing need of understanding the future of financial institution with a holistic approach. Regulatory and governmental support towards maximizing opportunity, minimizing risk, and integrating financial inclusion is needed to accelerate the economy and attain sustainable development.
The following thesis aims to study financial inclusion and how to achieve it in the Fintech industry. It comprises of four areas of influence; market, social, technology and regulatory while emphasizing on the economic development, social progress, uplifting digital finance and robust regulatory system in the globalized financial market. The research aims to close the gap among the regulatory, economic, technological and social aspects of Fintech and then develop a pathway to attain financial inclusion. In addition, the objective of the research is to provide a comprehensive strategic plan towards a prespecified future in finance. This was achieved with the help of normative scenario planning. The result was calculated using scenario planning software INKA 4. The result consisted of four distinct scenarios supporting the pathway to implement financial inclusion in Fintech sector by the year 2030.
The German banking landscape is currently undergoing a paradigm shift of an unprecedented magnitude. As the financial world is changing, the future of German banks is highly uncertain. A multitude of present-day driving factors will shape the banking world of tomorrow. Therefore, this thesis aims to investigate and analyze the future of the German banking sector until 2030. The concept of scenario planning serves as underlying method for this research. Based on current factors influencing the German banking sector, the present thesis systematically develops coherent future scenarios. The generation of these scenarios is performed with the help of the scenario software INKA 4. This enables to assess a comprehensive picture of the future environment and the interactions between external influencing factors. Based on the most consistent future scenario, implications for the strategies of German banks are derived. As a result, German incumbents can question their strategic orientation and position themselves optimally for the future.
Entrepreneurship research faces a crossroads and a new approach is needed to better understand entrepreneurial behavior. Incorporating neuroscience to comprehend the entrepreneurial mindset seems promising. Nevertheless, the potential of neuroscience for entrepreneurship research is only slowly being realized. Based on an extensive literature review, this thesis examines the emerging role of neuroscience with respect to entrepreneurship. Referring to the model of the entrepreneurial process, this thesis investigates how entrepreneurs discover, exploit, and finally capture opportunities. In this context, explanations regarding trait, expertise, adaptation, and mindset of the entrepreneur are relevant for further examination. Moreover, decision-making in uncertain situations is analyzed. In this context, the dynamic interplay between the reflective and reflexive system is considered. Ultimately, this thesis provides recommendations for organizational innovation to enhance entrepreneurial
activity.
Over the past few decades, there has been an increasing amount of academic literature recognizing the significance of innovation systems. Entrepreneurship is an important component of an innovation system, contributing to the enhancement of regional as well as national innovation. The transfer of knowledge and technology between science and the economy has become particularly important to reinforce overall innovation performance. Today, universities and other institutions of higher education play a crucial role in the system of innovation and have evolved as active and highly relevant participants in the innovation system. Therefore, various supportive measures have been developed to increase the level of innovation at universities and to drive entrepreneurial activities. However, due to the ever-growing entrepreneurial support environment and the great variety of support programs,the distinction between support measures has become unclear. Consequently, the main objective of the present research work is to contribute to the overall understanding of supportive measures at German universities and other institutions of higher education.
Eight experts were interviewed to ensure the compilation of meaningful data. The research findings highlight the importance of a solid network of external experts as well as collaboration with other entrepreneurial institutions. Moreover, the research results indicated that an organizational structure with decentralized decision-making processes and a greater scope of actions enhances operational efficiency. While considering the indistinctness of different support programs and specific terms, although some significant differences were evaluated, overall, the results present a clear tendency toward a more cautious use of specialist terms, therefore substantiating the missing preciseness.
Individual medicine gained increasing popularity in the medical industry in the past years. Especially oncology plays a major role in individual medicine, as significant research has been done in this area in the last decade. In order to provide individual treatment to patients, individualized medicine in cancer therapy uses molecular genetic examination of blood or tumor tissue.
This paper discusses individual treatment approaches for the selected diseases of prostate cancer and leukemia. Individual medicine in prostate cancer is still considered to be in its infancy whereas in leukemia it is already advanced. Conventional treatment in prostate cancer is highly standardized and well-developed and thus, individual approaches in PCa are not yet well-established or well-researched. Therefore, the relevance of individual treatments in prostate cancer is still to be discussed. In contrast to that leukemia has a promising future in the area of individualized medicine. However, individualized treatments are still very expensive and health insurances only cover a limited amount of financial expenses. As genetic testing is becoming more significant and is likely to be used more often in the future, the cost for individual treatments are expected to decrease over time. Also, this paper suggests future implications for the application of individual medicine in Germany in the areas of health care promotion, disease prevention and disease management until the year 2030.
Highlights of the paper:
• Individual medicine in leukemia is already well-established, however necessity of individual approaches in prostate cancer is discussed
• Individual medicine is currently very cost-intensive but increases the quality of life and the lifespan.
• In order to implement individual medicine in the future it is anticipated to improve health care promotion, disease prevention and disease management.
Germany has a long history in the car sector. However, today’s car industry is drastically changing, triggered by the accelerated rise of new technologies, sustainability policies and changing consumer preferences. The purpose of this research project is to forecast, by using the scenario planning software INKA 4, the future of cars in Germany in 2035. The research project focused mainly on cars based on internal combustion engines (ICE), fuel cell vehicles (FCV), battery electric vehicles (BEV) and Hybrid electric vehicles (HEV) and their charging infrastructure in Germany. Also, the future of autonomous driving vehicles, public transportation and carsharing in Germany were taken into consideration. Considering these factors following four areas of influence were chosen: Technology, Economics, Politics and Social. Within these areas of influence thirteen input factors (descriptors) were defined by research on current literature. The results show three distinct scenarios that reflect a possible shift towards electric mobility, autonomous driving, and an increase in the use of car sharing.
Key findings
The future of cars in Germany is affected by four areas of influence: Technology, Economics, Politics and Social. Among those four areas, a total of thirteen descriptors were selected as an input for the scenario building.
With the software INKA 4 five different scenarios were generated. Three distinctive scenarios were chosen and described to outline the future of cars in Germany in 2035.
It is highly probable that the future cars will be electrified and autonomous and that shared mobility will increase. The extent of the aforementioned change until 2035 depends highly on the German government and customer preferences.
Introduction: Since the first revolution of robotic-assisted surgery officially happened in 2000, the healthcare service worldwide has transformed into a new era due to its superior technological advancements, particularly in laparoscopic surgery. Da Vinci which is seen as a master-slave system and Kymerax which is categorized as a hand-held device are commonly used in robotic-assisted laparoscopic surgery. Whilst a conventional or open method requires a large incision to perform a surgery, laparoscopy - a minimally invasive surgery (MIS) is an advantageous surgical method which reduces an abdominal incision to a minimum, and effectively exploited with robots.
Methods: Based on available articles with the object of robotic surgical surgery, two SWOT analysis for Da Vinci and Kymerax were formulated to understand strengths, weaknesses, opportunities and threats of each system in comparison with the traditional laparoscopic surgery. From that, the future outlook is anticipated based on the scientific background.
Results: Alongside technological advantages of Da Vinci mainly known as 6-degree of freedom, dexterity enhancement, stereovision, tremor filtering and especially minimal invasive surgery, it still has disadvantages that are not neglectable such as huge investment and lack of haptic feedback. Although the malfunction rate of Da Vinci is not significantly high, surgeons should be aware of it to fix or alter instruments in time. Kymerax is not as advanced as Da Vinci but it can fill in the gap of the Da Vinci which includes thelarge investment and bulky instruments. The Kymerax is the low-cost hand-held device allowing multiple degrees of freedom. It is an optimal combination between traditional performance and robotic performance allowing surgeons to manipulate in their hands and ensure haptic feedback.
Conclusions: Both Da Vinci and Kymerax systems offer superior benefits for medical service due to the ongoing technological growth. The cost-effectiveness of Da Vinci system is currently a problematic issue when medical institutions consider to install them. The surgical instruments market, however, has become highly competitive which is likely leading to the decline of the costly investments. In the digital world nowadays, it will be a promising future for more integrated medical inventions.
Common problems that urbanized areas have to face are an increase in accidents, air and noise pollution, traffic jams, lower road security and reduced available space. The increased amount of carbon emissions (CO2) is creating severe consequences that can be observed in climate change. Smart Mobility can help to put under control and lower the CO2 emissions derived from the transport sector. Thus, the paper investigates the benefits and challenges of Smart Mobility. Then, through a confrontation of two benchmark areas which are successfully adopting Smart Mobility techniques, and the utilization of SWOT and data analysis, it shows that Smart Mobility can effectively lower CO2 emissions from transport. Ultimately, the NEXT-Future Transportation project is proposed as an innovative solution that addresses most of the mobility challenges and incorporates the needs for future transportation.
Iraq offers the two extremes: It is extremely rich on everything from history, people, water, culture and natural resources, and it is extremely instable. Both factors offer the perfect working atmosphere for someone loving risk, challenging danger and wanting to change something on big scale. Having the comfort of living in Germany and writing my Thesis, it allowed me to analyze the following research question: “Is working in Iraq, despite the circumstances, possible?” The answer to this question cannot be black and white. It needs a 360 degree analysis including the political situation, the legal situation, the security situation and many other factors that influence “working in Iraq”.
This Bachelor Thesis therefore moves from broad to specific. First, Iraq is being split up and the specific parts are being described. This serves the intention to clarify how difficult the situation in Iraq is. Then, an outlook on the coming months is given according to my own opinion. Going from Iraq to Italy and back intensifies the view on what was done elsewhere to overcome the “postwar status” and tries to find parallels. Going from broad to specific, the example of a planned German Bakery Shop in Nasiriya allows measuring the ability to work in Iraq on a real example. Therefore, the a Business Plan was conducted. In order to understand if such Business Plan can be applied, interviews were conducted. The interviewees are Samer and Hadeel, a restaurant owner in Nasiriya and a lawyer in Baghdad and Amman (Jordan). 19 questions were asked, summing up the issues discussed in the Bachelor Thesis and giving a clear picture what someone has to deal with when working in Iraq. The result is that working in Iraq as a German graduate is possible.
Concluding, working anywhere around the world is possible as long as someone prepares sufficiently. Personally I decided against opening a German Bakery Shop in Iraq because of several reasons which have nothing to do with the possibility of working in Iraq or not.
The current master thesis makes an effort to investigate relationships between perceived service quality, membership satisfaction, and membership loyalty at “Gesellschaft für technische Kommunikation – tekom Deutschland e.V.”, applying adjusted SERVQUAL model. To attain the formulated objectives in scope of the current research, the “Satisfaction – Profit Chain” model is applied, consisting of “Attribute Performance”, represented by SERVQUAL service quality dimensions supposed to serve as antecedent of the second component of the chain “Membership Satisfaction”, and “Membership Loyalty” in order to investigate relations between these three. The findings of the study are supposed to serve as a basis for altering the existing CRM Strategy in order to eliminate current issues within the association, develop strategic marketing capabilities, and create value for members’ attraction and retention.
How will the future of business schools in Germany look like in 2035? Scenario Planning with INKA 4
(2019)
Business schools have been largely successful in attracting students and producing publications in the last few decades. Nevertheless, this success has raised several concerns. With many variables influencing business schools, it is useful to predict how the future of business schools might look like. Hence, this paper aims to detect current trends in order to forecast and examine the future of German business schools by the year 2035. With the help of the scenario software INKA 4, future scenarios were generated. In order to develop these scenarios, various areas of influence, e.g. Environment, Supply, Demand, Pedagogy, and Technology were identified and conceptualized with regard to current research and literature. The final result consists of four distinct scenarios, which reflect the potential pathway of German business schools in the future.