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Greenwashing in the clothing industry and its impact on the corporate image of consumers in Germany
(2023)
With issues like climate change and the pollution of our planet, more and more clothing companies are following the trend of a sustainable marketing strategy. Greenwashing is often associated with that, as not all companies are honest about their statements. This study examines how greenwashing by a company in the clothing industry impacts the corporate image of 18 to 30-year-old adults in Germany. Studies regarding sustainability, consumer behaviour towards sustainable products, the behaviour in case of greenwashing incidents, and the identification of greenwashing are investigated. For the analysis, online survey data of 244 Hochschule Furtwangen University study participants are examined. The descriptive study provides information about the behaviour of consumers regarding sustainable clothing and their behaviour when it comes to greenwashing. It was found that consumers tend not to consider sustainability when buying clothes. Very few inform themselves about sustainability, and sustainable labels do not seem to influence their shopping decisions. The image of the consumer about the company involved in greenwashing appears to deteriorate. In addition, the willingness to keep buying from the company seems to be stopped or reduced for the majority. A weak positive correlation was found between consumer behaviour concerning the topics of sustainability and greenwashing. It can be summarised that the dishonest behaviour of clothing companies can harm their consumers' corporate image and brand loyalty.
Precedent research in human resources management has put forward the challenges of recognizing the appropriate methods to unlock employees’ potential. However, it has been proven that leaders and managers can establish a culture where employees can unlock their potential with the proper understanding of neuroscience and emotional intelligence. This research has shown that cognitive skills, which are necessary for a good job performance, can be further developed due to neuroplasticity. Furthermore, understanding human needs and emotions can help people improve their work and life experience. This research also studies the relationship between employees’ well-being and job performance. Moreover, how emotional intelligence influences the company’s working atmosphere with its staff will be, with the support of literature research, thoroughly investigated and further analysed. Based on findings of various studies, attributes such as empathy, compassion, and kindness play a predominant role and indicate an underlying connection between motivation and job performance. All in all, questions such as how health impacts job performance and how neuroscience research and understanding human emotions shift the approach to motivating people will be further discussed. This research also questions what attributes a company leader should have to build trust with the employees and encourage them to work better. Therefore, this research takes a closer look into the exemplary leadership approach and explains why communication and purpose in the company matter when unlocking human potential. In addition, it highlights the effect of experiencing stress and fear at work and the remarkable impact of positive emotions such as kindness, gratitude, and compassion. Thus, with this understanding, this research acknowledges profoundly the positive influence of having a trustworthy and empathetic leader in the company. It fundamentally shows that working in a healthy and inclusive working culture, where psychological safety is ensured, one can, in fact, unlock the potential of employees to work better and feel good about themselves.
The impact of store atmosphere elements on the purchase behaviour and emotions of customers has an important significance in modern marketing. How to design and conceptualize a store atmosphere in such a way that it provides an unforgettable experience for the customer and entices him or her to arouse an interest in the store environment is one of the most fundamental concerns merchants and marketers must ask and think through these days – likewise, the role of culture in connection with store atmosphere is necessary to understand. The goal of this paper is to answer the question on how behavioural and emotional responses to store atmospheric elements such as visual, aural, olfactory, tactile, social, exterior design, interior design and layout & design differ across individualist and collectivist cultures. A cross-cultural analysis between Germans and non-Germans is made in respect to the posed question. A quantitative online survey was conducted, in which a total of 99 valid participants took part, of which 57 were Germans and 42 were non-Germans. This research extended the study of Barros et al. (2019) and added two more separate store atmospheric elements which are the general exterior design and the general interior design. The data was then analyzed, and the findings were ultimately presented. The findings showed that overall store atmosphere elements have similar emotional and behavioural effects on individualist and collectivist cultures with the exception of the general exterior design element, where a significant difference was found. This paper gives a comprehensive overview on the importance of store atmospheric elements in retail and the comparison between Germany which acts as a country that scored relatively high on the Individualism dimension of Hofstede’s national culture model and the countries Turkey, Russia, Portugal, Albania, Bosnia, Romania, Kazakhstan, Vietnam, Sri Lanka and Iraq which serve as a union of cultures that performed high on the Collectivism dimension. Additional research on the topic needs to be done on how culture affects shopper’s emotional and behavioural responses.
The bachelor thesis investigates the development and impact of electronic payment methods, specifically concerning the COVID-19 pandemic, consumer preferences, and the future of such methods. The primary objective of this study was to examine the effect of the pandemic and security concerns on consumer behaviour towards electronic payments. That was achieved through a literature review and a survey of 605 participants. The survey results indicate an increasing trend among consumers towards cashless payments due to their numerous advantages over cash transactions, including enhanced hygiene, quicker processing times, and improved security. As such, users exhibit a high level of comfort and convenience with electronic payment methods and are generally rarely worried about the security of their data. The study further reveals that electronic payment methods are gaining popularity worldwide, particularly mobile payments. The pandemic and improved security measures have led to a notable increase in their use, which is expected to continue to rise. Based on these findings, the study suggests that digital payments are the way forward and that these methods will be further developed to improve user-friendliness and security.
Concerns about mental health and the declining rate of body satisfaction have increased interest in topics such as diversity, body positivity, and inclusion in recent years. Thus, the suggestion is that companies can communicate deep meanings through advertising images and strengthen their brand identity. This bachelor thesis proposes the application of two theoretical frameworks: Esch’s "Brand Steering Wheel" for identifying the brand identity, and the framework of “Visual Grammar” for analyzing images in advertising. The aim is to find out if diversity in advertising can improve brand identity.
Firstly, this work intends to offer an overall understanding of advertising, brand identity, and multimodality. For this, previous academic literature is used to establish a theoretical basis for understanding. Secondly, certain problems that lack inclusion in traditional advertising are analyzed. Thirdly, with the help of the theoretical framework, the brand identity is analyzed using the brand steering wheel. Additionally, Kress and van Leeuwen’s framework of visual grammar is used to examine images for their meaning.
The findings indicate that there is significant theoretical and practical evidence to suggest that the application of diversity in advertising campaigns would be an effective strategy to build a strong brand identity. The identities and relationships indicated in the photos between viewers and models represent desired attributes that may be identified with the advertiser's products. The brand may be picked if the viewers see that it is correctly represented.
An average investor trying to allocate his wealth among multiple assets ideally has nearly infinite possibilities to do so. However, asset allocation strategies try to facilitate this process. Nevertheless, no consensus exists on which strategy is ideal and yields the best performance. Therefore, this paper aims to determine an ideal asset allocation strategy for an average investor by comparing two asset allocation strategies.
The focus is on comparing the practical application of Markowitz’s Modern Portfolio Theory (MPT), a sophisticated asset allocation strategy, with an equally weighted asset allocation, namely the 1/N strategy. The past performance of these two strategies is compared with the help of a calculation example based on historical data. The quantitative analysis covers three time periods of different lengths between 1991 and 2022. Also, the strategies are applied to portfolios with different amounts of assets during these periods. Although the existing literature is very controversial concerning the performance of the two strategies, this research shows a clear result. Compared to the 1/N strategy, this study’s findings show an outperformance of the MPT strategy during every period and each portfolio combination. However, the difference in performance regarding return and risk is minimal in most scenarios and would not significantly affect an average investor who invests over a long-term horizon.
Mergers and acquisitions are effective strategies for corporations to accomplish their financial and strategic goals. They can, for example, assist businesses in increasing economies of scale or decreasing rivalry. The annual growth in the value of all mergers and acquisitions highlights the continued trend of M&As. Researchers differ on the role of national culture in post-merger integration. Some argue that national culture significantly influences post-merger integration, making it more difficult to create synergies. Other scholars argue that national culture should be viewed as a competitive advantage that leads to a more positive M&A outcome. National culture is not a major factor in post-merger integration, and other variables, like the firm's desire to adapt and corporate culture, dictate its complexity. Another viewpoint on the influence of national culture is that it relies on the level of connectivity, which means that the more tightly a firm integrates with another, the more probable cultural disputes develop. Therefore, this study aims to look at a wider prospect of the impact of national culture on post-merger integration. The research methodology used in this research work is the qualitative research design which involves a naturalistic study intended to collect, analyze, and interpret non-numerical to understand individual opinions, phenomena, concepts, or experiences. Primary and secondary data were used in this investigation. Semi-structured interviews were used to acquire primary data from the research sample. On the other hand, secondary data for the research study was gathered from existing sources such as prior study results, journal articles, reports, and other recorded literature on the role of national culture in post-merger integration. The results of this research were categorized in the form of the three themes, which forms the basis central basis of the research.
The subject of this bachelor thesis is the analyses of the evolution of the European tourists’ behaviors in sustainable travel and travel choices / preferences since the Covid 19 pandemic.
Empirical results have been obtained through a deeper analysis of several literature researches, studies and an own survey (questionnaire). The outcomes show first that the majority of the young generation tourists are now willing to travel more sustainably and have changed their behaviors, habits significantly and that since the Covid 19. The today situation with climate changes and the Covid 19 have clearly identified impacts on tourist and influenced directly their habits and motivation as their preferences and choice for travel types and destinations. In addition, young tourists are now more attracted and open for new types of tourism, which are linked to own sustainability actions giving them a good conscience. So, we observe a change between a passive and now more active attitude. But is this just a passing trend or a long term “sustainable” trend?
This research identifies positive and negative influence factors by examining the effectiveness of digital video advertising. The objective is to discover ways of leveraging
these factors successfully through an extensive literature review. As this ad format has developed into a staple in most brands' media strategy, it is valuable to drive
understanding of effective implementation forward. Three brands that utilize digital video advertising are selected for an analysis of their recently published ads. This analysis is supported by a suggested model that was developed based on advertising literature to assess ad effectiveness. Results show that the perceived intrusiveness of an ad and the consequential ad avoidance behaviours in consumers represent a hindrance to ad effectiveness. In contrast, elements used in an advertisement that increase its value facilitated ad effectiveness. Credibility, entertainment and informativeness are ad value contributors and impact ad recall, the gateway to positive marketing outcomes such as purchasing decisions. The circumstances under which consumers are exposed to digital video advertisements play a role in if the ad message can effectively be conveyed.
While negative influence factors have their detriment, they can still be counteracted and leveraged. Advertisers and ad-supported video streaming sites like YouTube can find
ways to broadcast ads without significantly impeding the user experience and, in doing so, secure the continued profitability of this promotion format that depends on users
watching ads.
Today, in an increasingly digitalized world, the Internet and social media allow for connection on a global scale. Companies utilize social media for their business-to consumer and business-to-business marketing activities.
This paper focuses on establishing a LinkedIn strategy development process in business to-business social media marketing for the AMOS Sport Business School in Strasbourg, which is seeking new partnerships with partners from the German sport industry, who will bring added value to the school.
To answer the research questions, interviews were conducted with six experts who either came from the business-to business marketing sector or worked at or on behalf of LinkedIn. Based on the interviews, the focus was on determining key components for a LinkedIn strategy. The results highlighted four reasons for choosing LinkedIn: the presence of a national and global target group, the seriousness of the content and users, the importance of LinkedIn presence for company marketing, and LinkedIn’s use as a recruitment tool. Seven key components of a LinkedIn strategy were identified: “definition of goals,” “target group identification,” “adaptability and agility,” “content creation approach,” “employees’ integration,” “LinkedIn monitoring,” and “LinkedIn algorithm.” Special attention must be paid to the fourth, fifth, and seventh components, which can influence each other. The research made it possible to determine how to develop the strategy successfully by paying particular attention to LinkedIn’s algorithm, which can be “artificially” influenced by employees’ LinkedIn engagement activities, thereby resulting in a more successful strategy. Such a chain reaction can be initiated at the content creation stage by observing the eight elements of “content creation approach”: “generation of a high level of engagement with published content,” “language,” “relevant and authentic message,” “up-to-date content,” “hashtags,” “time and frequency,” “selection of the appropriate type of content,” and “content distribution plan.”
An AMOS Strasbourg LinkedIn strategy was developed, along with recommendations for action for each component. Investment in the sales navigator was highlighted, as it facilitates target group identification and therefore provides a higher guarantee of success for the LinkedIn strategy when used in conjunction with the other key components. The strategy’s organization and implementation was accompanied by a content guideline and content distribution plan so that AMOS Strasbourg’s strategy can achieve positive results.
This paper aims to create a foundation for further, in-depth research of the topic Indigenous entrepreneurship in Colombia and other countries, as well as to facilitate the analysis of obstacles in Indigenous businesses. To answer the research question, seven experts are interviewed using semi-structured interview guides based on several deductive categories. The findings are then analysed through a thematic content analysis before they are presented and discussed.
The results show that there are various inter-connected obstacles impeding more success of Indigenous businesses in Colombia, which are not sufficiently studied and addressed. The most important obstacles are corruption and marginalization, as well as resulting conditions like a lack of infrastructure and education. This study emphasizes the importance of, and encourages the realization of further,
profound research regarding this and related topics.
Service in industrial manufacturing is a field with a lot of potential for development. The industrial automation company SICK rises to the challenge by developing a service-oriented business model. The disadvantages of the free of charge loan for customers, created the idea to implement a rental model for the testing phase. This bachelor thesis analyzes the service implementation in manufacturing industries and classifies the rental model in the context of service-oriented business models. Further the rental model on the example of a non-contact motion sensor is evaluated and further characteristics are developed. Moreover, the loan and rental process are compared in order to analyze the effort created by the rental model. The main goal is to analyze the need of a service-oriented business model to make a recommendation about the implementation for other products besides the non contact motion sensor. To develop a theoretical background of the topic of service-oriented business models, the researcher refers to literature in the field of service in manufacturing and business models. A practical approach applies to the analysis of the development of the rental model as a business model. Further,expert interviews are conducted to make a recommendation based on the expert’s opinions. In conclusion, manufacturers have further potential to develop service-oriented business models. The core business of the industry is manufacturing which makes it risky to further develop the service portfolio. The findings indicate that the rental model as a service-oriented business model should be an additional option for the testing phase for higher priced products at SICK.
Important prior studies regarding customers purchasing behaviour proved that customers tend to avoid products showing extreme deflections in attributes and feel more comfortable purchasing articles with a balance in attributes (compromise option). Hence, for marketers, supermarket chains etc., it can be of an advantage knowing whether this effect can also be measured or even be amplified in where the spatial middle of a shelf is occupied with the compromise option. We hypothesized that the tendency towards the compromise option, eventually even higher in the spatial middle position, can also be observed in an in-store experiment with real-life circumstances. In order to fulfil our study, we worked with a hardware store in southern Germany. In total, we sold 610 items consisting of 5 different products with each 3 alternatives. The result corroborated our hypothesis partly as it showed in some cases, the compromise option was indeed preferred when in the middle of a choice set. Nevertheless, in many cases, products on extreme position with “extreme” attributes were preferred. Leading to the conclusion that other factors like the brand may have higher importance in purchasing decisions.
This paper aims to evaluate the European Green Bond market's current state by analyzing the issuer countries, types, and sectors. Moreover, the impact of regulatory developments in the last two years on the market is analyzed. As a basis for discussion, both literature review and qualitative research in the form of a semi-structured interview were conducted. The interviews were held with four market experts to gain insight into the actual market's reaction to the EU Green Bond Standard and the upcoming EU Taxonomy. In detail, the following questions are answered: What is the current state of the European Green Bond Market? How many bonds are currently issued in Europe and in which countries? Which entities are the most active issuers, and to which sectors do they belong? What are the current developments with regards to regulations? How might upcoming regulations affect the market actors? The European green bond market made up 45% of the global market in 2019, dominated by Germany, France, the Netherlands, Sweden, Spain, and Italy. The market is still in its growth phase, with the amount issued nearly doubling each year. With the introduction of an EU Green Bond Standard, detailed standardization and framework is established. It will help issuers to overcome market barriers such as the risk of greenwashing and helps in identifying eligible projects. However, with the alignment of the EU GBS, an entity has to align with the extensive EU Taxonomy as well, which represents entry barriers to else willing corporations. Whether an activity counts as green or not based on thresholds is defined by the classification of economic activities. The thresholds are heavily discussed in the market as either too high and excluding whole sectors from the market or too low and not ambitious enough. The alignment with the EU GBS and thus with the EU Taxonomy is connected to various efforts. Nonetheless, it offers a great chance for the market by emphasizing the need for climate action. Through this, a strong green market can emerge and hopefully impacts the world positively.
Can the different framing of price promotions decrease consumer value perception and their willingness to pay? Prior research provides evidence of differences in consumer perception of economically equivalent monetary and non-monetary price promotions. In detail, many research works suggest that non-monetary promotions positively affect consumer perception and are therefore preferred over monetary ones that are associated with a drop in quality. Results suggest that this biased consumer behavior is caused by the framing of the promotion, causing difference in cognitive processing and dissimilarities in perception of benefits and product quality. We put this theoretical foundation to the test on the Turkish consumer market of non-durable goods, in order to contrast effects on consumers of the economically equivalent formats ‘50% discount’ as a monetary and ‘buy-one-get-one-free’ as a non-monetary promotion. In particular, the focus was set on analyzing attractiveness perception of the two promotion types and the development of WTP pre- and post-promotion. To achieve this, the non-durable goods rice and antibacterial soap were selected as product stimuli to stage scenarios before, during and after a promotion period. Four sets of questionnaires were shared on social media and distributed to a total of 919 participants via randomization generator. The survey results put forward empirical validation of product-related decrease in value perception as a consequence of both promotion types, namely the ‘promotional effect’. Nevertheless, our data provide no evidence for the ‘framing effect’ in neither attractiveness perception nor post-promotional WTP. This paper aims to bridge the gap on empirical research of key theoretical implications of promotional impact on consumer behavior and to benefit domestic and foreign marketing managers conducting business operations on the Turkish market.
The topic of traditional fashion retailers fighting for their position against growing e-commerce suppliers has been omnipresent in recent years. Therefore, it is important to understand what possibilities modern technology and innovation has to offer, and how these innovative technologies can be leveraged to achieve traditional brick-and-mortar-retailer’s goal of staying relevant and competitive.
The objective of this thesis is to examine and compare the effectiveness of different in-store digitalization concepts and technologies in retail organisations, analyzing different challenges such as the practical implementation in stores, customer adoption and acceptance factors in context of socio-demographic, and measuring the success of the concepts. Also, the current situation will be explored to see what is already being done today and where there is more potential using different approaches and technologies. For this purpose, a variety of studies, papers and other literature will be analyzed and put into context with the research topic.
Concluding the thesis, we find that all technologies and its practical applications affect relevant variables in different models such as TAM, the convenience/social presence model, and the customer decision-making process. Besides that, the socio-demographic variables geography, age and gender all influence adoption and readiness towards technology to a certain extent. Finally, we give examples on how the technologies can influence classic fashion retail KPIs.
Many companies are struggling with the decision of whether they should invest resources in the new app TikTok to communicate and develop their employer brand. Therefore, this thesis addresses, the question: Should German companies invest in TikTok as an employer branding tool? As this topic is not well researched yet, this work is based on individual opinions of HR professionals and opinions on the internet. There is no scientific verification of the accuracy of the statements made in this paper.
To answer this question, interviews with 14 German HR experts have been conducted. Afterwards, the interviews have been summarized and evaluated. The results show that the answer to the research question depends on several factors.
TikTok is considered as a suitable tool if the company’s DNA correspond to that of the application and if enough personal resources are available. Also, if the target group and their needs match the young audience and if the company has already gained experiences on social media. Furthermore, the uploaded content should be authentic and involve motivated representatives of the target group (age 16 to 24). The company must give those employees full support, trust and freedom. Nevertheless, they should also invest in their training and let them know what is desired. The content on TikTok should be informative, short, in the language of the audience and the company should act as an adviser. Employer branding content should be published infrequently and only once a community has been built. The app should be understood as an awareness channel and it should not be expected to bring many applicants immediately. Firms should weigh the positive and negative sides and use the above factors to decide whether TikTok fits their own company.
The success of TikTok can be explained, for example, due to the dopamine release when watching videos on social media and the complex algorithm behind the app, which filters only relevant videos for the individual preferences of each user. Moreover, other hormones such as adrenalin and oxytocin are released, as well. The variety of sounds available and the possibility to share the content with other social media platforms, could also lead to a high popularity of the app. The short videos are favorable for the short attention span of social media users and not often being interrupted by any comments or advertisements makes watching TikTok videos fun.
The demand for sustainable products has risen noticeably throughout the last years. For this reason, credence labels have gained enhanced importance, as customers use them as indicators for product quality. A rich body of literature investigated the effect of labels on product quality perception, but findings on label effects are still rather controversial. While researching the effects of labels on the one hand, previous studies tend to neglect other important influences on quality perception on the other hand. This paper examines the role of retailer formats and the presence of quality labels on consumer willingness to pay (WTP). For this purpose, a total of 400 participants received a monetary incentive to execute a novel survey based on neuroscientific assumptions, in an attempt to identify the impacts of credence labels in supermarkets and discounters on customer WTP. The results indicate that the magnitude of prices can influence reaction times and hence show that reaction times offer researchers an effective parameter to determine customer WTP. The presence of labels on food products was found to positively influence quality perception in a significant manner. A significant difference between the retailer formats, as well as a potential interaction between the two factors related to WTP, could not be detected. In conclusion, general assumptions about the label performance within distinct retailers should not be made. The results, however, indicate that the subject offers a promising topic to conduct further research in.
This thesis proposes the adoption of renewable energies as a means to foster economicdiversification in oil and gas dependent rentier states. Surprisingly, oil and gas endowment does not always imply wealth and prosperity, mirroring the on-going debate whether natural resource dependent countries are blessed or cursed by their resource abundance.
This thesis seeks to bridge this gap by focussing on rentier states and the question whether rentier states are cursed or blessed. Based on the example of Oman, the proposed approach will be closely assessed. Additionally, the Sultanate’s challenges stemming from natural resource dependence and its preparedness for a post-oil era will be investigated.
Moreover, this thesis will analyze whether a paradigm shift in Oman’s energy sector can mitigate prevailing challenges and support the country’s economic diversification.
These three research questions will be answered through surveying and analyzing literature and data pertinent to the research topic. Findings indicate that rentier states tend to be more vulnerable to the resource curse and the impending fossil fuel depletion as it could cause public outcry and political and economic turmoil. Oman as a rentier state faces a grim post-oil era, fueled by many challenges, including dwindling oil and financial reserves, productivity losses driven by labor market distortions and rapid population growth.
Finally, findings suggest that the combination of economic and energy diversification can have strong positive effects on the Omani economy, such as freeing oil and gas reserves for export revenues, job creation, and private sector strengthening. However, Oman’s renewable energy industry is still in its infancy and faces various challenges, ranging from absent policies and adequate financing to heavily subsidized fossil fuels. As of now, the proposed approach is overly ambitious as the installed renewable energy capacity is too low to create significant employment opportunities or to free oil and gas for export purposes. However, heightened volatilities and economic shocks in recent years were eyeopening for the Omani government and have resulted in stronger efforts to enforce economic development plans. Similarly, the political transition after the death of Sultan Qaboos injected new impetus into Oman’s economy, which will facilitate the diversification of economic bases.
An analysis of the inter-rater reliability of ESG ratings within the consumer staples industry
(2020)
The aim of this study is to gain further insights into whether ESG ratings of the same firms from different rating agencies differ. To this end, this study examines and compares in particular the ratings of the providers Bloomberg, Sustainalytics and MSCI for companies in the consumer staples industry. The study comes to the conclusion that there are in some cases significant differences between these three providers in terms of the respective ESG ratings. Furthermore, a company-size bias is shown for Bloomberg and Sustainalytics ESG ratings. It appears that these agencies rate companies with a large market capitalization better than firms with a lower market value. These large discrepancies in ESG ratings of companies within the consumer staples industry and individual rating problems, such as the company-size bias, mean that today's ESG ratings tend to be not reliable and not valid. The study shows that ESG ratings will have to change a lot in the near future in order to contribute positively to the investment selection of socially responsible investors.