Refine
Year of publication
- 2021 (151) (remove)
Document type
- Bachelor Thesis (151) (remove)
Is part of the Bibliography
- No (151)
Keywords
- Digitalisierung (5)
- Willingness to pay (5)
- Extremeness aversion (4)
- COVID-19 (3)
- Consumer behavior (3)
- Covid-19 (3)
- Digital transformation (3)
- Innovation (3)
- Personalentwicklung (3)
- Start-up (3)
Course of studies
Marketing strategy remains a critical driver of customer satisfaction and competitiveness in the banking industry globally. Despite this, private and government banks in Germany are yet to attain required customer satisfaction levels. Studies on the relationship between service quality and customer satisfaction revealed both positive and negative results. The main purpose of this study was to analyse the effects of service quality on customer satisfaction in the German Banking sector. Deutsche bank offenbach am main branch was used as a case. The target population was 2000 customers; holders of either a savings account, current account or both. 120 questionnaires were administered using a non- probability sampling technique known as the convenience sampling. 100 out of the 120 questionnaires came back complete. Data was analyzed using SPSS version 25. The results revealed that service quality significantly contributed to customer satisfaction at (Adjusted R2 = 0.733, p<.05). It was concluded that service quality contributes to customer satisfaction. From the survey, other factors that influence customer satisfaction in the German banking sector include, account security, proximity, customer expectations and perceived valued of service quality, employee’s behavior and management. The study recommends a more emphasis on improving and maintaining high service quality levels translating to customer satisfaction. Therefore, the research provides a validated service quality model that can be used to clearly measure levels of service quality in relation to levels of customer satisfaction
In dieser Arbeit wird eine Analyse von Bewertungsverfahren durchgeführt. Das Ziel die- ser Untersuchung ist es, jene Bewertungsverfahren zu identifizieren, die für die Bewer- tung der hTRIUS GmbH, einem Start-up, am geeignetsten sind. Diese qualitative Arbeit befasst sich nicht ausschließlich mit dem theoretischen Hintergrund, sondern bezieht die praktische Unternehmensbewertung der hTRIUS GmbH sowie ein Experteninterview mit ein. Die Unternehmensbewertung von Start-ups ist zum einen stark von der Planung und zum anderen von der Unternehmensphase abhängig. Andere Faktoren wie ein Unterneh- mensverkauf spielen bei der Wahl des Bewertungsverfahrens ebenfalls eine große Rolle. Für die hTRIUS GmbH stellt sich das DCF-Verfahren als am geeignetsten heraus, jedoch weisen jegliche Bewertungsverfahren Schwachpunkte auf. Diese bestehen darin, dass Faktoren, die nicht in Form einer finanzwirtschaftlichen Kennzahl zu erfassen sind, bei der Unternehmenswertermittlung exkludiert werden. Demzufolge muss in der Zukunft eine Lösung gefunden werden, diese Werte ebenfalls in die Bewertung aufzunehmen.
Der Investitionsprozess stellt einen wesentlichen operativen Bestandteil zur Zielerreichung der Unternehmensstrategie dar. Durch das Tätigen von Investitionen kann eine nachhaltige Wertsteigerung, ein langfristiges Wachstum oder die Sicherung des Unternehmens in Bezug auf den Wettbewerb gewährleistet werden. Das zentrale Problem besteht jedoch darin, die richtige Wahl der Investition zu treffen und vor allem unter Berücksichtigung eines begrenzt zur Verfügung stehenden Budgets einen effizienten Einsatz der finanziellen Mittel sicherzustellen. Anhand theoretischer Grundlagen der Investitionsrechnung wurde in Bezug auf den Bauchemie-Konzern Sto SE & Co. KGaA ein Investitionsprozess erarbeitet, welchem es ermöglicht, Investitionen zunächst zu kategorisieren und diese anschließend anhand ihrer quantitativen sowie qualitativen Nutzen zu bewerten, um letzten Endes eine objektive Grundlage für die Realisationsentscheidung zu schaffen. Die Bewertung umfasst dabei modifizierte Formen der klassischen Investitionsrechnungen, die Nutzwertanalyse hinsichtlich der qualitativen Eigenschaften sowie die Einführung eines Risiko-Managements. Mittels Outranking-Verfahrens werden die Investitionen einer Kategorie in Bezug auf die ermittelten Kennzahlen miteinander verglichen und unter der Berücksichtigung der Unternehmensstrategie der Sto SE & Co. KGaA selektiert. Die Selektion des Outranking-Verfahrens erfolgt in Form einer Rangfolge, welche die Investitionen in Bezug auf ihre Vorteilhaftigkeit filtert. Das Unternehmen erhält dadurch eine sachliche Darstellung der sinnvollsten Investitionen, wodurch der Entscheidungsprozess, auch im Falle eines begrenzten Budgets, aktiv unterstützt wird.
While the global economy is suffering from the consequences of COVID-19, China has managed to tackle the crisis and was able to restart the national economy within a few months. The objective of this study is to identify how the German industry in China was able to restart after the impact of the COVID-19 crisis. The conducted research is based on two underlying research questions: “How did the German industry in China overcome the COVID-19 crisis?” and “which future trends are emerging in German companies because of the COVID-19 crisis?”. To answer these questions, qualitative expert interviews with representatives of the German industry in China were conducted. As experts for their respective company, the interviewees were able to provide firsthand experience for this research. More specifically, they were questioned about the measures that were taken to combat the epidemic, their impact on the economy and potential trends that may emerge as a result of the crisis. The interviews showed that the Chinese government and German companies both implemented effective measures to fight the economic impact of the epidemic. Furthermore, the study was able to identify future trends that stem from the concepts that were developed to overcome the crisis. The COVID-19 outbreak was a catalyst for these trends. The risk-based containment approach of the Chinese government in combination with the measures taken within the companies, such as the immediate establishment of task forces and the implementation of alternate working models, was a successful strategy to overcome the COVID-19 crisis. Recognizing the trends that emerged from the crisis and acting accordingly will be essential for German companies.
The COVID-19 crisis in 2020 shook the whole world with an enormous impact on the global economy and every belonging area. Mergers and Acquisitions are an integral part of the corporate management used by companies to generate growth from outside the company. Even though mergers and acquisitions are likely to support company’s growth, it carries risks which can enhance in times of crisis. This scientific term paper aims to analyze the impact of the COVID-19 crisis on companies and their mergers and acquisitions. Using interviews with representatives from companies from different branches, the results show that the impact on the mergers and acquisitions activities have been marginal. Companies were able to handle negative impacts from the COVID-19 crisis due to different indicators of crisis resistance. As a result of this research, it proves that mergers and acquisitions do not react causally to business operations due to middle- to long-term orientation. According to experts, the COVID19 crisis did not carry negative impacts only. The crisis showed companies their grievances in digitalization and led to the implementation of more flexible forms of work. The results of this research are useful for companies to benchmark their level of crisis resistance in terms of further crisis.
The video game industry has come a long way from its humble beginnings in a computer lab at the Brookhaven National Laboratory’s instrumentation group to a multi billion-dollar industry. Considering that the gaming industry is a relatively young industry, it has faced a substantial amount of structural changes and shifts that were intensified by mega trends (i.e. Digitalization) that influence every industry in a certain way. One of these structural changes was the emergence of smaller studios, also known as “indie studios”. Even though these studios have always been a part of the industry, they themselves and their games respectively have gained a lot of appreciation and support over the last decade. Some of these titles even managed to upset those of the big and established studios, also referred to as AAA studios. The most dominant factors that allowed for the emergence and the success of smaller studios were the drastically reduced entry barriers (i.e. free development kits, online distribution websites) and the supportive environment offered to them (e.g. university programs, incubators). Yet, some studios manage to generate better results with their games than other studios do and therefore remained capable of competing in the industry. This circumstance inspired this thesis to identify the KSFs (i.e. Key Success Factors), also referred to as CSFs (i.e. Critical Success Factors) that allow for a successful launch of the game. Generally speaking, KSFs are those business areas and activities that, if executed in a proper way, enable a company to compete successfully in a given market. Since their introduction in 1961 by D. Ronald Daniel, a consultant with McKinsey & Company, the KSFs have been the subject of many studies and academic research papers. A majority of the research tends to focus on applying the KSF methods to more established industries (i.e. healthcare, construction). In addition to that most of the research conducted within the field of KSFs tends to gravitate around identifying and forecasting the KSFs that might be of interest for a given time period instead of focusing on a dedicated event such as the launch of a product. This thesis therefore provides the first comprehensive research on the KSFs in the context of the gaming industry, with special regard to the smaller studios (i.e. indie studios) and the launch period of a game.
First and foremost, this study aims to identify the KSFs that are of great importance to the successful launch of a given game. Furthermore, it tries to research how these KSFs are identified and implemented by the studios. Additionally, it will be researched if the studios are using the traditional model outlined by Howell, M. (2010) or if they rely on other methodologies to identify and implement the relevant KSFs for a successful launch. Lastly, it will be analysed, how smaller (i.e. indie studios) determine whether or not a game was a success and what metrics they use for this evaluation.
The study relied on secondary data provided by scientific journals, books, conference papers from the fields of busines, project management, strategic management and gaming. Since the available scientific literature for this specific research topic was considerably scarce, a lot of the needed content and references used in this thesis were acquired through practical research.
The research followed a hybrid approach, indicating that quantitative as well as qualitative research methods were applied. The qualitative research was conducted in the form of interviews with six industry experts that all had contributed in their way to successful game launches in the past. They were thoroughly researched and evaluated before being contacted in order to ensure their ability to contribute to answering the research question. The data and inputs gathered from the qualitative research were used throughout the theoretical part of the thesis in order to compensate for the continous lack of academic resources and to support the claims made by the author. Furthermore, the data was used to create the survey (i.e. quantitative research) that would be distributed among 409 potential participants. Similar to the quantitative research, these participants were also thoroughly researched and evaluated in order to ensure the legitimacy of the results.
Findings suggest that smaller studios (i.e. indie studios) are not familiar with the traditional model proposed by Howell(2010), which tends to be employed larger corporations in rather established industries. Yet they are familiar with the concept of KSFs and determine as well as implement them through agile project management, which has its origins in the software development industry. This way studios are able to adjust and adapt their KSFs at a faster pace, which is essential due to dynamic environment they operate in. The results indicate that a majority of the participating studios use the Scrum development method in order to determine and implement the required KSFs for developing and launching their games. A significant number of studios rely on dedicated agile project management software programs that aid the companies throughout the project lifecycle. The most popular programs being Trello and Jira. The qualitative research identified a total of 22 potential KSFs that are deemed to be important for the successful launch of a game. The most crucial KSFs were considered to be the following:
- Team chemistry & intrinsic motivation & internal communication
- Budgeting & scheduling & scoping
- Selecting distribution channel & front-page promotion
- Presentation of game on websites & USP
- Active community on social networks & strong customer support & transparency
The results indicate that the traditional one dimensional metrics (i.e. sales level) of evaluating the success of a game launch might no longer have the highest weight in the opinion of studios. The success tends to be determined by a set of one-dimensional metrics, which are quantifiable (e.g. sales levels, positive reviews) and multi-dimensional metrics which are not quantifiable (e.g. learning experience, fulfilment).
Summing up, there might not be such a thing as a “magic formular” that will ensure the success of a game launch. Yet, the research aims to provide suggestions based on the findings from practical research that could be of usage to studios when launching their next game.
Die bisherige Forschung zu nachhaltigen und sozial verantwortlichen Investitionen konnte finanzielle, nichtfinanzielle und soziale Einflussfaktoren für die Investitionsentscheidung nachweisen. Ziel dieser Arbeit war die Identifikation der wichtigsten Motiven und Barrieren, die junge Menschen in Deutschland beim Investieren wahrnehmen. Dafür wurde eine Umfrage mit 354 Teilnehmern, die zwischen 18 und 25 Jahre alt waren, durchgeführt. Es wurden Daten zu neun Motiven und elf Barrieren erhoben. Entgegen der Annahme, dass nichtfinanzielle Motive überwiegen, zeigen die Ergebnisse, dass junge Menschen vor allem an einen Trend von nachhaltigen und sozial verantwortlichen Geldanlagen glauben und davon profitieren möchten. Junge Menschen sind demnach vom Wachstum des Marktes überzeugt. Als wichtigste Barriere wurde Informationsdefizite der Anleger angenommen. Die Erkenntnisse aus der Studie zeigen jedoch, dass für junge Menschen die Intransparenz der Anlagen die relevanteste Barriere darstellt. Unternehmen, Anbieter und regulierende Marktteilnehmer sollten, um das Wachstum des Marktes zu fördern, Maßnahmen einleiten, die diese Barriere abbaut.
The aim of this bachelor thesis is to answer the question of what a new world currency system based on a cryptocurrency could look like. For this purpose, the following research questions were posed:
1. What could be the design of an international digital currency?
2. How would a revived gold standard using an international digital currency be designed?
3. How would a revived Bretton Woods System using the Special Drawing Rights from the International Monetary Fund fixed to an international digital currency look like?
To answer these research questions, a comparison was made with the world currency systems that already existed. Here, the problems of the gold standard and Bretton Woods system were deductively crystallised through a literature review and then inductively applied to the possible system.
The study shows that this system is economically feasible and can solve most of the problems of the past world monetary systems. However, as it requires governments and central banks to cede their sovereignty it is unlikely to be actually adopted. Nevertheless, there are advantages of a digital currency issued by the central bank, such as the detachment from interest and money supply, which would also be politically feasible and sensible in the long term.
In light of the rising commoditization of products, manufacturers worldwide are adopting the strategy of offering value-added services to remain competitive. With the emergence of the new single-use technology, it is becoming increasingly difficult for traditional endoscope manufacturers to create competitive advantage by enhancing the product quality.
The aim of this paper is to investigate how value-added services can effectively differentiate the company KARL STORZ in the single-use endoscope market. In this
regard, insights into the decision-making process of customers in the medical technology industry are provided.
Qualitative exploratory research in form of in-depth expert interviews with KARL STORZ sales & marketing managers and physicians were conducted to gather new ideas and perspectives about the research topics.
The aim of this research is to investigate the impact of potential change in consumer behaviour on the carbon footprint in the beverage industry.
This research comprises two fundamental components. The first component establishes a scientific basis through an in-depth literature review by referring to the main concepts. The second component comprises a research study based on the hypothesis of whether consumers who engage in climate-neutral behaviours also demonstrate conscious beverage consumption. The findings of the literature review illustrate that the beverage industry contributes to high levels of emissions and global plastic pollution. Not only does this endanger marine and terrestrial ecosystems, but also humans. For example, through microplastics that enter organisms and contribute to illnesses. The results imply that the impact of human activities will influence environmental development. The nature of consumer behaviour is considered to be the key to society's impact on the environment. Findings obtained through the research study emphasise that environmental awareness exists among the respondents. Furthermore, it is indicated that a statistical relationship exists between climate neutral consumption patterns and conscious beverage consumption. By fundamentally changing the way beverages are consumed, emissions can be mitigated and consequently the goal of achieving climate neutrality in the beverage industry can be achieved. This furthermore contributes to the achievement of global climate neutrality and supports sustainable development.
The food delivery industry is growing rapidly. As the biggest delivery platform in the western world, Just Eat Takeaway.com (JET) must adapt its processes according to its growth. This growth is especially reflected in need for delivery drivers. To adapt to this increasing need, JETs current recruitment marketing affiliate campaign is examined by reviewing the literature, such as books, magazines, journals, and business reviews. Best practices and processes within JET are explained in depth to draw a picture of the current campaign status. Through this research, hypotheses on campaigns issues are drawn. Through a qualitative publisher survey, these hypotheses are either accepted or rejected. Furthermore, a SWOT analysis discusses the strengths, weaknesses, opportunities, and threats of the program. Finally, conversion strategies are used to discuss where JET can improve by highlighting potential plans for the optimization of recruitment marketing affiliate campaigns.
COVID-19 has caused severe consequences for the tourism sector, many small- to medium sized travel agencies went bankrupt. Furthermore, the digitalization has been an important global trend, which also affects tourism. The question “how a travel agency could survive in these external circumstances?” is now under the spotlight.
With information from secondary literatures, the macroenvironments surrounding the Chinese and German travel markets are examined. This comparison results in two PEST analyses in order to find out the differences. The case of KaiYuan GmbH, a travel company with Sino-German background, represents a survivor of COVID-19. The SWOT analysis on the company´s microenvironment shows that to possess a broad portfolio and to enter new markets are crucial. The results from the macro- and microenvironment analyses lead to the creation of the new business model Intelligent Travel Agency (ITA), which combines digital developments and a diversified product portfolio. Refined marketing strategies as a German travel agency towards Chinese customers are presented, such as utilizing different Chinese media channels. With feasible components and implementation suggestions, ITAs could replace traditional travel agencies and ensure the existence of travel agencies.
Gender Marketing für Kinder - Wie Gender Marketing zum Erhalt veralteter Geschlechternormen beiträgt
(2021)
Die vorliegende Bachelorthesis erörtert wie gängige Gender Marketing Methoden bei Kindern zum Erhalt veralteter Gendernormen und Rollen beitragen. Weiterführend soll gezeigt werden, dass Gender Marketing nicht nur ein Resultat der Gesellschaftsordnung ist, sondern diese durchaus auch beeinflusst. Studien zeigen, dass Stereotypen im Gender Marketing Kinder vermehrt beeinflussen, da ihnen das Wissen und die Reife fehlt um diese zu erkennen. Kinder beginnen schon früh mit der Entwicklung ihrer Persönlichkeit, dabei orientieren sie sich an den Vorbildern ihres Umfelds. Um diese Frage zu beantworten werden in der folgenden Arbeit wissenschaftliche Artikel, Bücher und Studien analysiert.
Die Arbeit ist in vier grundlegende Bereiche aufgeteilt. Diese Bereiche sind die Hinführung zum Thema und der Forschungsfrage, eine Einführung in die Grundlagen der Marktsegmentierung sowie in die Entwicklung moderner Genderkonzepte. Es folgen der Hauptteil und im Anschluss eine abschließende Diskussion verschiedener Kritikpunkte.
Der Hauptteil erörtert anhand der angegeben Literatur, wie Firmen und Marketingexperten Gendermarketing nutzen um ihre Zielgruppen anzusprechen. Des Weiteren wird in diesem Abschnitt gezeigt, dass Gendermarketing Kindern hauptsächlich beibringt wie die Rolle des Mannes und der Frau im Beruf-, Sozial-, und Privatleben aussieht.
Die vorliegende Bachelorarbeit wurde in Kooperation mit der ZF Friedrichshafen AG verfasst, welche am 1. Januar 2021 eine neue unternehmensinterne Division für Elektromobilität gegründet hat. Im Zuge der Umstrukturierung in dem Unternehmen soll die Digitalisierung der internen Kommunikation vorangetrieben werden.
Ziel der Arbeit ist es, im Rahmen der Neugründung der Division zu erarbeiten, wie die bisherige Nutzung digitaler Medien ausgebaut werden kann, wie digitale Medien als Informations- und Kommunikationsmittel bei den verschiedenen Mitarbeitergruppen des Unternehmens wahrgenommen werden und wie die interne Kommunikationsabteilung die Mitarbeiter der neuen Division am besten durch digitale Medien erreichen und beteiligen kann. Für die Analyse wurden interne Dokumente, Experteninterviews sowie eine internationale Mitarbeiterumfrage als Erhebungsinstrument herangezogen.
Anhand der Forschung der Arbeit zu dem Thema der internen Kommunikation mit einem besonderen Fokus auf digitale Medien, kann eine Basis für ein digitales Kommunikationskonzept innerhalb der neuen Division erarbeitet werden. Zusätzlich werden Handlungsempfehlungen bezüglich der Integration der gefundenen Ergebnisse in das bereits bestehende Kommunikationskonzept der internen Kommunikation abgeleitet.
In this bachelor thesis, the basis as well as the methodology of a life cycle assessment are explained. In particular, the focus is on the approach to create a carbon footprint, which can be seen as part of a life cycle assessment. The aim of this thesis is the creation of a product-related carbon footprint for a product of the Marquardt Group in accordance with the DIN EN ISO 14067 standard. For the determination of the product-related carbon footprint, the relevant processes are identified and the necessary data are collected through interviews with individual employees, supplier request and calculation. As a result, a partial product carbon footprint can be calculated. In order to close the gaps identified in this work, it is recommended to improve data availability and to build up the required knowledge within the company. Consequently, Marquardt will then be able to determine a complete product-related carbon footprint in the future.
As market dynamics move at an ever-faster pace, innovation and business partnerships become crucial for every organization. Companies form partnerships to combine and share resources in order to adapt to high technological change rates and short innovation life cycles. Build with the best is SAP’s slogan to master these challenges together with its partners in driving success for their customers, while helping its partners to innovate and monetize their apps, extensions and solutions. Putting partner innovation at the heart of SAP’s product strategy will create a thriving partner ecosystem, support joint innovation, and better address their customers' problems.
The aim of this thesis, under consideration of the theoretical requirements and the requirements by SAP, is to identify relevant key performance indicators for steering the Partner Innovation Business of SAP. This paper's compilation is primarily based on meetings with employees and managers across different departments like Finance & Controlling, Development, HR and Operations. According to the Balanced Scorecard, the identified indicators are categorized into four different perspectives: financial, partner, process and learning & growth. The findings suggest having a mix of KPIs from different business perspectives as well as leading, lagging, quantitative and qualitative indicators for steering the Partner Innovation Business of SAP. Concerning the early stage of the project, the identified key performance indicators can be taken as a guidepost to develop dynamic and interactive dashboards.
This paper aims to evaluate the European Green Bond market's current state by analyzing the issuer countries, types, and sectors. Moreover, the impact of regulatory developments in the last two years on the market is analyzed. As a basis for discussion, both literature review and qualitative research in the form of a semi-structured interview were conducted. The interviews were held with four market experts to gain insight into the actual market's reaction to the EU Green Bond Standard and the upcoming EU Taxonomy. In detail, the following questions are answered: What is the current state of the European Green Bond Market? How many bonds are currently issued in Europe and in which countries? Which entities are the most active issuers, and to which sectors do they belong? What are the current developments with regards to regulations? How might upcoming regulations affect the market actors? The European green bond market made up 45% of the global market in 2019, dominated by Germany, France, the Netherlands, Sweden, Spain, and Italy. The market is still in its growth phase, with the amount issued nearly doubling each year. With the introduction of an EU Green Bond Standard, detailed standardization and framework is established. It will help issuers to overcome market barriers such as the risk of greenwashing and helps in identifying eligible projects. However, with the alignment of the EU GBS, an entity has to align with the extensive EU Taxonomy as well, which represents entry barriers to else willing corporations. Whether an activity counts as green or not based on thresholds is defined by the classification of economic activities. The thresholds are heavily discussed in the market as either too high and excluding whole sectors from the market or too low and not ambitious enough. The alignment with the EU GBS and thus with the EU Taxonomy is connected to various efforts. Nonetheless, it offers a great chance for the market by emphasizing the need for climate action. Through this, a strong green market can emerge and hopefully impacts the world positively.
In der vorliegenden Bachelorarbeit wurden verschiedene Beschaffungsmodelle für den Breitbandausbau im Landkreis Schwarzwald-Baar-Kreis untersucht. Hierbei wurde auf die Anwendung des Private Public Partnership (PPP) eingegangen, welches in einer Wirtschaftlichkeitsuntersuchung bestehend aus Kostenvergleichsrechnung und Nutzerwertanalyse der herkömmlichen Beschaffungsmethode (PSC) gegenübergestellt wurde. Diese Betrachtung ergab, dass PPP eine wirtschaftlichere Alternative sowohl monetär als auch nicht-monetär darstellt.
Außerdem wurden Finanzierungsmodelle ausgearbeitet, mit welchen Bürgerinnen und Bürger einen Beitrag bei der Umsetzung eines solchen Großprojekts leisten können den Haushalt ihrer Gemeinden zu entlasten. In diesem Zuge wurde ermittelt, inwieweit Crowdfunding oder das Netz-Cent-Modell finanzielle Mittel schaffen kann.
Ferner wurde der positive Einfluss einer Passiven-Breitbandinfrastruktur auf die Volkswirtschaft des Schwarzwald-Baar-Kreis untersucht und beurteilt, welchen Nutzen Unternehmen und private Haushalte seit Beginn der Ausbauarbeiten im Jahr 2014 daraus ziehen konnten.
Can the different framing of price promotions decrease consumer value perception and their willingness to pay? Prior research provides evidence of differences in consumer perception of economically equivalent monetary and non-monetary price promotions. In detail, many research works suggest that non-monetary promotions positively affect consumer perception and are therefore preferred over monetary ones that are associated with a drop in quality. Results suggest that this biased consumer behavior is caused by the framing of the promotion, causing difference in cognitive processing and dissimilarities in perception of benefits and product quality. We put this theoretical foundation to the test on the Turkish consumer market of non-durable goods, in order to contrast effects on consumers of the economically equivalent formats ‘50% discount’ as a monetary and ‘buy-one-get-one-free’ as a non-monetary promotion. In particular, the focus was set on analyzing attractiveness perception of the two promotion types and the development of WTP pre- and post-promotion. To achieve this, the non-durable goods rice and antibacterial soap were selected as product stimuli to stage scenarios before, during and after a promotion period. Four sets of questionnaires were shared on social media and distributed to a total of 919 participants via randomization generator. The survey results put forward empirical validation of product-related decrease in value perception as a consequence of both promotion types, namely the ‘promotional effect’. Nevertheless, our data provide no evidence for the ‘framing effect’ in neither attractiveness perception nor post-promotional WTP. This paper aims to bridge the gap on empirical research of key theoretical implications of promotional impact on consumer behavior and to benefit domestic and foreign marketing managers conducting business operations on the Turkish market.
Das Ziel der vorliegenden Arbeit war es zu prüfen, inwiefern der Entwurf des deutschen Sorgfaltspflichtengesetzes für den Schutz der Menschenrechte und Umweltstandards wirksam und notwendig ist. Das Forschungsthema wurde anhand der Textilindustrie beleuchtet. Es wurden internationale Standards, Richtlinien und Vereinbarungen näher betrachtet. Des Weiteren wurden die menschenrechtlichen Sorgfaltspflichten und die Inhalte des Entwurfes für ein allgemeines Grundverständnis evaluiert. Die Arbeit analysierte die Lieferkettengesetze im Ausland und alternative Maßnahmen. Durch Experteninterviews mit Unternehmen aus der Textilbranche wurden neue Erkenntnisse gewonnen. Die Ergebnisse der Arbeit zeigten, dass freiwillige Maßnahmen nur eine eingeschränkte Wirksamkeit haben, da nicht alle Unternehmen verpflichtet werden und die Maßnahmen nicht rechtsbindend sind. Jedoch helfen freiwillige Maßnahmen in der Regel dabei, die menschenrechtliche Sorgfaltspflicht und den Entwurf des deutschen Sorgfaltspflichtengesetzes einzuhalten. Grundsätzlich hängt die Wirksamkeit eines Lieferkettengesetzes von der inhaltlichen Ausgestaltung ab. Viele der Auswirkungen des deutschen Sorgfaltspflichtengesetzes sind weitestgehend ungeklärt und werden sich erst nach der Einführung des Gesetzes zeigen. Es wurde festgestellt, dass Lieferkettengesetze mit Sanktionen, wie Geldstrafen und Klagemöglichkeiten meist verstärkt eingehalten werden.