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In the Job Satisfaction- Performance literature largely, job satisfaction is portrayed and
discussed positively as a performance driver for organizations that embark on the journey
of progress. This research asks whether job satisfaction inevitably leads to negative
implementation outcomes and how. This research focuses on factors other than job
satisfaction that can be used to drive better performance of employees and how
satisfaction could also lead to negative outcomes. In an attempt to answer this question,
the research undertakes three key tasks. First, it contextualizes how job satisfaction has
minor affects on performance. Second, it outlines the factors that can increase
performance. Third, it discusses crisply the adverse affects on job satisfaction through
empirical evidence to provide focus and 'evidential grounding' for the research.
Essentially, the research contends that for institutions that are unable to manage and lead
productivity from employees, this research serves a powerful purpose ensuring the multi-dimensional approach to view employee performance and modelled to take account of
the people on whom it may impact as well as the overall value it may deliver.
The aim of this research is to investigate the unique factors that affect the
adoption of green supply chain management (GSCM) practices in Greek
companies, with a specific focus on how they align with the overall business
strategy and performance. To achieve this objective, a "bottom-up" approach
is utilized, which involves conducting case studies to assess the status of
GSCM implementation in Greece. Additionally, the research seeks to identify
the key barriers that must be overcome for successful integration of GSCM in
Greek businesses.
A primary purpose of the study is to advance the field of Green Supply Chain
Management (GSCM) research by providing new and valuable insights on
the implementation of GSCM in a context that has received relatively minor
or even no attention in previous studies. The findings of this study have
practical implications for businesses operating in Greece and beyond, as
they offer recommendations, solutions and strategies for companies seeking
to implement GSCM practices. Eventually, this research aims to contribute to
the overall development and understanding of GSCM, as well as to promote
sustainable business practices in the region.
Keywords: Green supply chain management, Greece, business strategy,
implementation, barriers, case studies, bottom-up approach
Advantest Company ("the company") is the world’s leading manufacturer of automatic test and measurement equipment used in the design and manufacturing of semiconductors. Because of the complexity of technologies and the supply chain of the semiconductor business segment, the company depends on both internal and external suppliers to manage some aspects of the supply chain of its main product, the System on Chip (“SoC”) test system. As a result, it is of ongoing interest to the company to have tools to continually strive for increased quality, reliability, capacity, and speed. Above all, these tools must enhance the relationships with the suppliers, and ensure the profitability and the company's position in the future.
The goal of this thesis is to understand the supply chain procedure at Advantest Company’s current state from the data-driven perspective by using the process mining technique. This technique is an emerging discipline, providing a comprehensive set of tools to provide fact-based insights and support process improvement. This new discipline is built on process model-driven approaches and data mining.
In this thesis, we discuss opportunities for process mining with an approach to analyse the process and how it can help the company enhance the procedure. This approach, which consists of data extraction from both third-party and internal software solutions, provides better visibility and faster disruptive event notification of the supply chain at the company.
In the contemporary business landscape characterized by global economic uncertainty and rapid technological advancements, companies face increasing complexity in meeting their innovation targets. To address this challenge, established firms are engaging in collaborative partnerships with external entities, particularly startups, to leverage their knowledge and capabilities to gain a competitive advantage. Despite the growing popularity of corporate-startup collaboration (CSC), there remains a noticeable gap in the literature regarding the analysis of the dynamics and key success factors that are relevant to enhancing the collaborative process between these asymmetric entities. This study aims to fill this research space by investigating the dynamics, motives, objectives, and challenges of CSC, with a specific focus on identifying the success factors crucial for achieving favorable outcomes. Drawing upon insights from eight expert managers using a mixed-method approach, the study highlights the significance of addressing internal barriers and prioritizing key success factors to ensure successful outcomes in CSC. The research methodology involves a literature review, a pre-stage questionnaire, and semi-structured interviews to gather comprehensive data. The researchers have synthesized the findings to enhance an existing Co-Canvas model in a way that it is specifically tailored for CSC, thereby offering managers a practical framework to effectively navigate the complexities of CSC. The findings of this research hold implications for scholars, corporate leaders, and entrepreneurs, enabling them to evaluate past collaboration initiatives, identify potential sources of errors, and devise strategies to enhance their collaboration performance. By shedding light on the dynamics and success factors of CSC, this study contributes to the existing body of knowledge and offers valuable insights for strategically enhancing collaboration performance. However, the study refrains from making broad generalizations of the model due to the small sample size of experts.
Cost Optimization is a persistent discipline to adjust expenses and reduce costs while maximizing business value, and it has proven to be one of the most influential strategies to generate profits and stay competitive in the market. In this study, technical and strategic solutions that can lead to manufacturing cost optimization were considered. For this purpose, a test environment was created according to the DFMA methodology using the DFMA Concurrent Costing V4.1 software developed by Boothroyd Dewhurst Inc. and the production expenses of a JED029M3 aluminum bushing product from WABCO Group were analyzed.
Results revealed that these charges can be assigned to five main cost drivers Material, Machine Setup, Process, Scrap and Tools, of which Tooling was the most influential driver at lower volumes, while Material and Process remained two of the considerably substantial drivers across all ranges of volumes produced. Furthermore, among the optimization alternatives, the right choice for machine and raw material shape demonstrated to have a relative effects of less than 5% in reduction of manufacturing cost for 1,000 pieces, while outsourcing to China and transitioning toward economies of scale lowered could impact the total costs by -40% and -70%, respectively.
The platform business model replaces the traditional linear value chain model, demonstrating how value can be created differently. The emergence of new platforms in various industries during the last decade has made it difficult to imagine a business without naming at least a handful of active platforms. The platform business model has been proven to revolutionize industries, and this study investigates the possibility of launching a platform business model in unprecedented arenas which still use conventional pipeline business models.
The study explores the process of generating ideas for a new opportunity in the platform business model. After generating 11 ideas, screening and evaluating methods were studied.
In today's fast-paced business environment, customers expect more than just high-quality products or services. They also demand excellent customer support that is both efficient and personalized. With the growth of businesses and the increasing complexity of products and services, providing efficient customer support has become a critical component of any successful business strategy to fulfill customers and user’s expectations. The present study investigates the need for a technical support helpdesk solution within the business unit Industrial Hydraulics of Bosch Rexroth, a global leader in drive and control technology. The primary objective of this thesis is to assess the current state of the support processes, identify areas of weakness, and leverage these insights to optimize and enhance them. The focus will be on finding a way to enhance transparency of customer data.
Based on the theory to process optimization, a current state analysis was conducted, and expert interviews were carried out to identify weaknesses and potential solutions for improving customer support. The research question "How can the Industrial Hydraulics Services of Bosch Rexroth deliver more effective and efficient customer support?" is addressed through the findings that a central platform is necessary to handle customer inquiries more efficiently, given the diverse communication channels and varying modes of operation within the business unit. The use of the existing SAP CRM ticketing system Robin is suggested as an efficient solution path, which should be optimized for future use based on the identified optimization approaches. The results underscore the importance of a unified approach to working, which is vital for the success of the business unit, resulting in increased efficiency, quality, collaboration, scalability, and customer orientation.
This thesis examines causes and effects of El Salvador’s transition to official dollarization conducted in 2001. The document analyzes preliminary and final impacts in the real, financial, fiscal, and external sectors of the country, and it also provides an economic and social perspective on how these effects have caused little effect on Salvadoran society. Several authors remark official dollarization might have positive effects on countries with macroeconomic disorders such as high inflation rates and drastic exchange rate variations. After more than 20 years of adoption of the U.S. dollar, official dollarization does not appear to have affected positively life of Salvadoran citizens but rather has prevented governments from using monetary policy to apply irresponsible economic policies and has also helped to prevent high inflation rates. To take advantage of the benefits official dollarization can offer, it is highly recommendable for El Salvador to implement transformative social and economic investments and policies that boost human development and economic competitiveness.
After-sales services play a crucial role in companies’ profit. Their importance is expected to increase given the intensifying leveling of product competition and a shift toward a buyer’s market. Ticketing systems are increasingly integrated into these services because of their ability to bundle multiple support channels, enhance the support’s knowledge base, and cut costs.
This thesis aims to create a comparative overview of ticketing systems, which evaluates eight selected market alternatives and one tentative in-house solution according to their compliance with the requirements of the focus company. This comparison is made by exploring the literature concerning build-or-buy, software evaluation and selection, and analyzing several guided interviews.
The results seek to aid the company in deciding on a ticketing system that meets its requirements, as well as to act as a blueprint for other SMEs. The findings include two recommended alternatives in conjunction with further strategic and decision-making considerations. The study ends with an outlook for academia and businesses.
This research examines the impact of social media on consumer behavior, focusing on how consumer behavior and habits change after the use of social media by German and Chinese young consumers. A comparison of the differences between the two groups is also conducted. The study was conducted based on theoretical background and terminology, followed by six hypotheses. Then this research determined the scope, target population, and sample size before using focus groups and online questionnaires as survey methods. While analyzing the questionnaire data, the research tested the hypotheses and demonstrated the effects between the variables. The results indicated partial agreement with existing studies. Browsing time positively correlates with the purchase journey. The duration of online discounts negatively correlates with transaction speed. Young consumers' demand increases with the amount of time they spend browsing product advertisements. However, some findings ran counter to previous investigations. The impact of SMM on young consumers has no adverse effect on the time spent browsing products. Moreover, only in some cases, young consumers' purchase intentions are positively correlated with demand.
Keywords: Young consumers, Social media marketing, Consumer behavior, Purchase journey, Purchase intention, Online time-limited discounts, Demand