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Common problems that urbanized areas have to face are an increase in accidents, air and noise pollution, traffic jams, lower road security and reduced available space. The increased amount of carbon emissions (CO2) is creating severe consequences that can be observed in climate change. Smart Mobility can help to put under control and lower the CO2 emissions derived from the transport sector. Thus, the paper investigates the benefits and challenges of Smart Mobility. Then, through a confrontation of two benchmark areas which are successfully adopting Smart Mobility techniques, and the utilization of SWOT and data analysis, it shows that Smart Mobility can effectively lower CO2 emissions from transport. Ultimately, the NEXT-Future Transportation project is proposed as an innovative solution that addresses most of the mobility challenges and incorporates the needs for future transportation.
Iraq offers the two extremes: It is extremely rich on everything from history, people, water, culture and natural resources, and it is extremely instable. Both factors offer the perfect working atmosphere for someone loving risk, challenging danger and wanting to change something on big scale. Having the comfort of living in Germany and writing my Thesis, it allowed me to analyze the following research question: “Is working in Iraq, despite the circumstances, possible?” The answer to this question cannot be black and white. It needs a 360 degree analysis including the political situation, the legal situation, the security situation and many other factors that influence “working in Iraq”.
This Bachelor Thesis therefore moves from broad to specific. First, Iraq is being split up and the specific parts are being described. This serves the intention to clarify how difficult the situation in Iraq is. Then, an outlook on the coming months is given according to my own opinion. Going from Iraq to Italy and back intensifies the view on what was done elsewhere to overcome the “postwar status” and tries to find parallels. Going from broad to specific, the example of a planned German Bakery Shop in Nasiriya allows measuring the ability to work in Iraq on a real example. Therefore, the a Business Plan was conducted. In order to understand if such Business Plan can be applied, interviews were conducted. The interviewees are Samer and Hadeel, a restaurant owner in Nasiriya and a lawyer in Baghdad and Amman (Jordan). 19 questions were asked, summing up the issues discussed in the Bachelor Thesis and giving a clear picture what someone has to deal with when working in Iraq. The result is that working in Iraq as a German graduate is possible.
Concluding, working anywhere around the world is possible as long as someone prepares sufficiently. Personally I decided against opening a German Bakery Shop in Iraq because of several reasons which have nothing to do with the possibility of working in Iraq or not.
The current master thesis makes an effort to investigate relationships between perceived service quality, membership satisfaction, and membership loyalty at “Gesellschaft für technische Kommunikation – tekom Deutschland e.V.”, applying adjusted SERVQUAL model. To attain the formulated objectives in scope of the current research, the “Satisfaction – Profit Chain” model is applied, consisting of “Attribute Performance”, represented by SERVQUAL service quality dimensions supposed to serve as antecedent of the second component of the chain “Membership Satisfaction”, and “Membership Loyalty” in order to investigate relations between these three. The findings of the study are supposed to serve as a basis for altering the existing CRM Strategy in order to eliminate current issues within the association, develop strategic marketing capabilities, and create value for members’ attraction and retention.