Open Access

Natalie Wochner

• This thesis intends to develop a key performance indicator system for the operational controlling of the Talent Relationship Management for the Adolf Würth GmbH & Co. KG. The main complexity is to select exclusively the most relevant key figures to link them to the process objectives of the company. Therefore, the following research question is raised: Which key performance indicators are relevant for the controlling of the Talent Relationship Management? In order to answer the research question and assess the relevance of the parameters, a qualitative research was conducted on the basis of expert interviews. The study revealed a total of 15 relevant key figures, which were allocated to the process objectives in the key performance indicator system. However, the study revealed that some metrics of the results do not entirely cover the company’s objectives for the Talent Relationship Management. Thus, a universal controlling of the process is ineffective. The thesis provides practical orientation for the controlling of the Talent Relationship Management, nonetheless, further company-specific selection is recommended.