Open Access

Monica Kim Kuoy

• There is a growing trend for multinational enterprises to send their expatriate employees on international assignments to achieve corporate development, human resource goals and to gain a competitive advantage in the global context. Therefore, the performance and productivity of international assignees play a major role for them and the organization. However, expatriate research has so far rarely taken into account the factors that do not directly relate to expatriate performance. Instead, research has focused on expatriate success and failure. However, the literature shows that neither can yet be clearly defined. Therefore, this study instead focuses on expatriate performance and productivity by placing special emphasis on literature gaps. Hence, in this study the importance of several factors is tested, namely: 1) overall international experience, 2) informal social networks, and 3) expatriate family. As this research aims to develop practical approaches to managing critical circumstances when relocating overseas, a link between theory and previous study findings has been established. To provide a point of departure for Global People Transitions GmbH, a special focus has been placed on organizational support and intercultural training. The data have been collected through guided expert interviews with six participants, three of them expatriates, two expatriate spouses, and one repatriate. The study results have found that the tested factors have an impact on expatriate adjustment and, consequently, on expatriate performance and productivity. In addition, several aspects to improve expatriate performance and productivity have been identified, such as providing organizational support or creating structures and routines. Lastly, it has become clear that research on international assignments is very elusive due to several underlying factors that influence the matter.