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This thesis deals with the marketing of today and its benefits for companies and universities. The focus is on the recruitment of students at universities through the business platform LinkedIn. The tools offered by LinkedIn will be presented and the purpose for which they are beneficial will be determined. Surveys are used to clarify questions about the use of social networks for different activities. In addition, it will be worked out why students choose a university and how LinkedIn fosters this. These findings are then translated into marketing measures for the HFU Business School in Villingen-Schwenningen.
Sales promotion are commonly used tool by marketers to manipulate consumer toward a certain offer or product. Attractiveness of a promotion can increase the demand of the promoted product. Monetary and non-monetary are considers the two main types of sales promotions. Monetary sales promotion, also known as price promotion, will provide immediate price discount upon purchase, for example 50% discount. Non-monetary sales promotions or premium promotion, on the other hand, usually grant consumer an extra free product or additional service for free. Previous studies also demonstrated that different sales promotion affect consumer behavior differently. Consumers’ value perception can be influenced by several factors. For instance, marketers use specific “phrase” such as “value pack” to influence consumer price perception. Rationally, consumers’ value perception should remain unchanged regardless of the phrases use to describe the promotion with same discount value. In this study, we examine the impact two sales promotion those are “50% discount” and “buy one get one free” on value perception of Thais consumers. These two deals have equal economic value but perceived differently by consumer. We aim to answer the question “does two different deals with the same value impact value perception of the same product differently?” In order to obtain logical answer, two set of questionnaires were send out to observe the maximum price which consumer willing to pay for “instant noodles” and “soy protein powder”. Unfortunately, the result from our survey were not significant enough for us to derive a concrete conclusion. We also discuss about potential cause of the unexpected result and interpret our result for better understanding. Even without a significant finding, this paper address that different sales promotions impact consumer in various ways supported by other literatures and also self-assumption.
The study investigated what is the generalist education in nursing, how Keppler-Stiftung Haus Raphael, Senior Citizens’ Centre will start the implementation of this training and how people can be well informed using social media to convince them for a career path in nursing. The study examined if the use of social media will increase the turnout of people for this education. This thesis also researched, if the use of this promotional medium can help change people’s negative impression about old people’s home, especially for its funny smells and that, senior citizens are not well taken care of there as expected. From the starting theoretical background consisting generalist education in nursing and the trends of social media were discussed in details. Based on the theoretical issued examined, the empirical research is established, collecting data from staff of old people’s homes in five provinces in Baden-Württemberg, Germany. Correlational analysis was used to test the sample on the two hypotheses. The positive correlation between social media campaign and the turnout for the generalist education in nursing was identified. The alternative hypothesis was supported because there was a significant relationship of independent variables to turnout of youths for generalist education in nursing
The interest in topics such as understanding the communication between product design and customer has increased dramatically in recent years. Researchers have been dedicated to understanding more of product design, its dimensions and the consumer perception of it.
The spirits industry competition is dominating in the alcoholic beverages, and the second largest spirit which has a highly competitive market, is vodka. Companies are struggling to stand out from the competition and grab the consumer attention. The following study will explore the aesthetic and symbolic dimensions of a product design and it will show how the design of the vodka bottles is communicating with the consumer. The research questions that are going to be explored are: Which parts of the aesthetic dimension are positively influencing the consumer and how does the consumer perceive the bottle shape when there is no brand influence?
In answering these questions, a secondary data has been reviewed and a questionnaire has been developed where participants will be answering attitudinal questions, open-ended questions and picture choice questions. The questionnaire has been completed from a random sample group of 92 participants of whom mostly are students.
The findings of the questionnaire indicate that angular shape and thin body of a vodka bottle are most positively appraised by the customer. In combination with a bright colour, the bottle express feelings of excitement and elegance. However, the questionnaire has been conducted with no brand logos, shapes or descriptions, and consumers still have found similarities in the shapes because of the strong influence of some world-famous brands.
This research shows that consumers are affected of how a product is designed and, that certain shapes and colours do not seem to be an option for a vodka bottle. The findings in this study are important, because a better understanding of colour-shape composition could potentially improve vodka company’s marketing strategy.
Artificial Intelligence (AI) is often said to increase efficiency which is why it is especially interesting to companies seeking possibilities to improve existing processes. Consequently, this thesis, written in cooperation with the Corporate Communications and Marketing / Public Affairs department at Marquardt GmbH, explores opportunities in this field by determining prerequisites that should be met when considering working with AI as well as risks that should be taken care of. In order to determine the department’s level and progress in the field of AI, the employees involved in the existing tasks and processes completed a questionnaire, resulting in the department being at the lowest level. Moreover, providers of tools within the fields of social bots, document classification, content marketing, media planning and sentiment analysis are compared with the help of utility analyses, allowing for a recommendation regarding what the next steps of the department should be. The fields were chosen premised on the emplyoees’ current tasks while information required for the analyses was obtained by contacting the providers as well as their websites. Based on findings of the thesis, the department is recommended not to follow the trend of AI immediately as the effort required would be disproportionate to the return.
The impact of human trust on business performance by the example of non-governmental organizations
(2020)
How important, scalable and influenceable is the factor trust for charities? This thesis deals with this question regarding social media appearances of three NGOs. Furthermore, it aims to capture the general state of trust of millennials in non-governmental organizations.
This work is predicated on extensive literature research, an online survey, a group discussion with millennials and an application of the HuTrust Model by mext consulting.
Findings indicate that the level of trust matters in different areas such as social media engagement rate and the willingness to donate money to an NGO
Online Controlled Experiment at Euranka Sàrl: Improvement of a/b testing by increasing sensitivity
(2020)
Web-facing companies and online businesses generate more revenue than before, and the internet is growing exponentially. Conversion rate optimization has become a hot topic among online marketers and online businesses. Giant data-driven companies like Google, Microsoft, or Bing are pioneers in this field and use their big data to optimize their websites and services with online controlled experiments, but still, facing pitfalls. For companies with smaller user numbers, running experiments with reliable and conclusive results is even a greater challenge. As it is a critical success factor for online businesses, the thesis deals with ways to improve online experimentation for companies with smaller user numbers by increasing the sensitivity of experiments based on information provided in whitepapers and conference findings of pioneers in the field. These methods and guidelines are applied to a practical case at Euranka Sàrl, an online affiliate marketer based in Lausanne, Switzerland.
Der Wirtschaftsboom in China der sich über die vergangenen Jahre beobachten ließ, hat dafür gesorgt, dass China global den wichtigsten und größten Markt für Automobilhersteller darstellt. In Bezug auf Volumen, Wachstum und Umsatz ist kein anderer Markt wie der chinesische Markt. Dadurch bietet er auch Besonderheiten, die kein anderer Markt bietet. Aus diesem Grund liegt es nahe, dass Trends sowie Veränderungen des Kaufverhaltens, der potentiellen Kunden genauestens beobachtet werden sollten, um langfristigen Erfolg zu garantieren, was eine Herausforderung für Automobilhersteller und deren Produktportfolio, sowie Marketingmaßnahmen bedeuten kann. In dieser Arbeit werden die aktuellen Trends im chinesischen Automarkt und das daraus resultierende Konsumentenverhalten untersucht. Um dies zu analysieren wurde eine Umfrage durchgeführt. Die Ergebnisse der Umfrage zeigen unter Anderem, dass als klassisch zu bezeichnenden Faktoren immer noch einen hohen Stellenwert für chinesische Kunden haben und deutsche Marken auch unter jüngeren Generationen, Vorrang vor landeseigenen Marken haben. Aber auch Trends zur Elektromobilität, Car-Hailing Diensten und Onlinekonnektivität ließen sich feststellen.
The endowment effect shows that selling prices are higher than buying prices (Kahneman et al. 1990). This paper wants to answer the question whether the endowment effect can be reversed and the value perception for the sellers can be lower than the one of the customers. To answer the question two studies were executed where sellers and customers were asked to tell their willingness to pay or rather their willingness to accept. The product for the studies was a wedding dance course, customers were potential participants, sellers the dance schools/ teachers offering the course.
The results show that customers were willing to pay a much higher price than what sellers found was as an appropriate price. Sellers were accepting a much lower price. The endowment effect was reversed for this product. Reasons were the high involvement of the customer and the missing loss aversion on the part of the seller. However, the reasons show that it might not be possible to reverse the endowment effect for every product on the market.
Glutenfreie Produkte haben in der Lebensmittelindustrie eine große Bedeutung erlangt. Die vorliegende Arbeit untersucht, ob glutenfreie Produkte in Indien lediglich im Trend sind oder eine langanhaltende Produktetablierung möglich ist.
Für die Untersuchung wurden zunächst die Krankheiten, die mit den glutenfreien Produkten in Verbindung stehen definiert. Anschließend, wurde der glutenfreie Markt weltweit sowie in Indien analysiert. Außerdem, wurde die Entstehung der Trends und die mit den glutenfreien Produkten zusammenhängende Trends veranschaulicht. Zum Schluss, wurde eine Online-Umfrage für in Indien lebende Personen durchgeführt. Die Ergebnisse der Literaturanalyse und der Studie zeigen, dass der glutenfreie Markt in Indien das Potenzial hat die glutenfreien Produkte langfristig zu etablieren.