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In this paper, different factors influencing the perceived data security (PDS) of online shoppers are analyzed. For this purpose, the authors first conduct a literature review and later analyze the results of an empirical study, by applying a regression analyses. Based on the findings of this research, the paper identified the frequency of gathering information on the topic of data security and the experience of being hacked as factors with a significant negative impact on PDS. In addition, a well perceived benefit and, in special cases, an e-Commerce business’ brand can positively influence PDS of customers. In conclusion, the paper delivers insights into the perceptions of data security and delivers some suggestions on how a company could improve the PDS of their customers.
This paper investigates the influence of manipulated attention on the perceived severity of financial risks. Participants undertake an online survey where they get exposed to images of various financial risk sources, while their attention is directed towards one of five available visual images of financial risk hazards.
Beforehand, they are instructed to remember and repeat the respective labeling of all pictures. It is ensured that the attended picture is randomly chosen, and the participants are aware of the corresponding names. Subsequently, participants are asked to rate the risk on four related characteristics.
Considering the responses of 292 people, only the numerical values indicate differences between attended and unattended risks, but the applied statistical measures provide no evidence for this hypothesis.