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Greenwashing in the clothing industry and its impact on the corporate image of consumers in Germany
(2023)
With issues like climate change and the pollution of our planet, more and more clothing companies are following the trend of a sustainable marketing strategy. Greenwashing is often associated with that, as not all companies are honest about their statements. This study examines how greenwashing by a company in the clothing industry impacts the corporate image of 18 to 30-year-old adults in Germany. Studies regarding sustainability, consumer behaviour towards sustainable products, the behaviour in case of greenwashing incidents, and the identification of greenwashing are investigated. For the analysis, online survey data of 244 Hochschule Furtwangen University study participants are examined. The descriptive study provides information about the behaviour of consumers regarding sustainable clothing and their behaviour when it comes to greenwashing. It was found that consumers tend not to consider sustainability when buying clothes. Very few inform themselves about sustainability, and sustainable labels do not seem to influence their shopping decisions. The image of the consumer about the company involved in greenwashing appears to deteriorate. In addition, the willingness to keep buying from the company seems to be stopped or reduced for the majority. A weak positive correlation was found between consumer behaviour concerning the topics of sustainability and greenwashing. It can be summarised that the dishonest behaviour of clothing companies can harm their consumers' corporate image and brand loyalty.
The research is the basis for a recommendation for an advantageous positioning of the research sponsor in its business line corporate banking on the issue; the business of sustainability with corporate clients. Simultaneously it gives an impression about the positioning of the research sponsor’s competitors in this business. The research is structured in three research questions; “How do ING WB and its competitors differentiate in their positioning, what are the needs of the clients a corporate bank is serving and how far are the actions of ING WB and of its competitors in consistence with what they are communicating?” The research questions are composed based on a positioning model. The outcome of the research questions provides data needed to formulate the recommendation for ING WB’s positioning. The research is comprised of a comparative analysis based on a desk research and secondary data analysis. The study revealed that the positioning of banks differ slightly from each other. Therefore a good positioning, which can be achieved by taking the outcome of the three research questions into consideration, is advantageous to be able to stand out in a competitive business.
Diese Arbeit untersucht die Auswirkungen der „Corporate Sustainability Reporting Directive“ auf mittelständische Unternehmen und zeigt mögliche Herausforderungen bei ihrer Umsetzung auf. Bei der „Corporate Sustainability Reporting Directive“ handelt es sich um die neue Richtlinie der Europäischen Union zur Nachhaltigkeitsberichterstattung von Unternehmen. Diese Richtlinie erhöht die Nachhaltigkeitsberichterstattungsanforderungen an Unternehmen erheblich, qualitativ sowie quantitativ. Die Berichterstattung muss deutlich tiefgründiger sein als bisher und auch die absolute Anzahl an berichtspflichtigen Unternehmen ist deutlich gestiegen, wodurch u.a. auch mittelständische Unternehmen, sofern sie kapitalmarktorientiert sind, zum ersten Mal betroffen sind. Um dabei auf mögliche Herausforderungen bei der Umsetzung aufmerksam zu machen, wurde ein Experteninterview mit einem Unternehmen aus der Region geführt. Die Auswertung des Gesprächs zeigt, dass zusätzlicher Arbeitsaufwand und fehlende Expertise zur Nachhaltigkeitsberichterstellung die größten Herausforderungen sind.
The aim of this research is to investigate the impact of potential change in consumer behaviour on the carbon footprint in the beverage industry.
This research comprises two fundamental components. The first component establishes a scientific basis through an in-depth literature review by referring to the main concepts. The second component comprises a research study based on the hypothesis of whether consumers who engage in climate-neutral behaviours also demonstrate conscious beverage consumption. The findings of the literature review illustrate that the beverage industry contributes to high levels of emissions and global plastic pollution. Not only does this endanger marine and terrestrial ecosystems, but also humans. For example, through microplastics that enter organisms and contribute to illnesses. The results imply that the impact of human activities will influence environmental development. The nature of consumer behaviour is considered to be the key to society's impact on the environment. Findings obtained through the research study emphasise that environmental awareness exists among the respondents. Furthermore, it is indicated that a statistical relationship exists between climate neutral consumption patterns and conscious beverage consumption. By fundamentally changing the way beverages are consumed, emissions can be mitigated and consequently the goal of achieving climate neutrality in the beverage industry can be achieved. This furthermore contributes to the achievement of global climate neutrality and supports sustainable development.
The Sharing Economy: Bartering, Lending, Renting or Swapping peer-to-peer is an increasing phenomenon in Consumer Behaviour. As a result of overconsumption in society the past few decades and the financial crisis in 2008, consumers’ awareness towards consumption shifted to a more sustainable use of resources to prevent rising CO2 emission, climate change, global warming, pollution of oceans, massive interventions in ecosystems and to support global fairness.
Even though this Collaborative Consumption is still in its infancy, the participation of caring consumers is still rising.
But how sustainable is this new way of consumption, if it is a new phenomenon at all?
By describing the Sharing Economy as a rising business model, its history and the four major drivers for its success the topicality and brisance of this fast-changing appearance get illustrated. The Transportation Technology portrays, how intense Sharing, Bartering, Lending or Selling influences the daily consumer behaviour in twenty-first century.
Mostly, this Thesis evaluates advantages and disadvantages of the Sharing Economy, and finally concludes if Collaborative Consumption is as sustainable as it is proclaimed by its supporters and how influentially and environmentally-sustainable collaborative consumption might be for the future.
Abstract
The large-scale impact of the climate change on all regions and industries of the world underlines the need for action in the logistics sector. Despite literature in this field has matured fast since the last 5 years, it neglects the consideration of digital tools or measures to introduce sustainability in the sector. Consequently, precise recommendations on how to manage digital disruptions in order to reach sustainability goals in Logistics are lacking.
The objective of this thesis is to develop those recommendations and to facilitate their implementation for practitioners in the truck container transportation sector. To do so, the impact as well as the evolution of digitalization must be determined. Besides, factors for managing digital change successfully and measuring their impact in this sector shall be ascertained. Finally, a holistic framework to support the implementation process for becoming more sustainable by using digitalization should be presented.
A single-case study at the Logistics Start-Up “driveMybox” intends to fill the identified gap in knowledge. Particularly, it is studied how the organization manages to use digital tools to offer CO2-neutral truck container transports on their platform. Thereby, the different approaches are being looked at. Besides, data is gathered through qualitative interviews and other internal documents.
The first outcome of the thesis is an overview that illustrates the role of digitalization in Logistics. It increases the awareness of the digital impact and helps practitioners to take useful actions. Furthermore, a clear set of success factors to forward sustainability in the transportation sector was developed. Finally, a holistic result depicts which steps can lead to a more sustainable transportation process. Summarising, the thesis contributes to extant literature by combining digitalization with approaches to sustainability. The given recommendations consider the particularities of Start-Ups and support practitioners in this field with valuable guidelines and a holistic framework.
The Impact of Using Sustainability Labels in Advertisements of Fashion Brands on Social Media
(2022)
This thesis investigates the impact of sustainability labels in advertisements of fashion brands on social media. It aims to answering the following research questions: Do consumers search for more information on sustainability labels? Do sustainability labels impact credibility? Do sustainability labels impact purchase decisions? To answer the research questions an online survey with 202 participants was conducted. The empirical study revealed that consumers tend to search for less additional information when a sustainability label is displayed in an advertisement on social media. Few consumers believe that brands are fully sustainable when sustainability claims in an advertisement are not supported by a sustainability label. The display of a sustainability label may not be one of the most important factors for consumers considering purchasing fashion items. Those results suggest that brands should use sustainability labels as an important tool in advertising on social media to fill the informational need of consumers and increase credibility.
Sustainability first caught greater attention when the Brundtland commission first published their report “Our Common Future”. Since then, a lot has been done to fight against climate change. Sustainability has become one major issue in the daily business of companies. One industry that is surely going to change as a cause of the increased awareness of sustainability issues is the automotive industry. The disruptive electrification push plays an important role in the fast changing industry. E- mobility solutions as a means for more sustainable mobility are demanded more and more by customers. Also, governments shape the change in the industry with new regulations, bonus payments for buying electric cars and their emission targets. All this might sooner or later push traditional combustion engine cars out of the market. New players like Tesla focusing only on electric vehicles are entering the market and traditional car companies are changing their business towards e-mobility as well. That this change works well, companies also will need a well-developed marketing as well as brand positioning strategy and this is where the concept of green marketing kicks in. Broadly spoken, green marketing is the marketing of products that minimize the negative effects on our environment. Therefore, the thesis is generally researching the details of literature on green marketing and brand positioning. Later on, a detailed transition to the automotive industry is made with the analyzing of the three companies Volkswagen, BMW and Tesla. The thesis works out how those three companies managed to transfer their marketing mix into a green one and how this then affected their brand positioning. The thesis discusses the findings critically and gives implications for theory and practice as well as a guide to what needs to be done to be recognized as a green player in the automotive industry.
Context: It is impossible to imagine our everyday and professional lives without software. Consequently, software products, especially socio-technical systems, have more or less obvious impacts on almost all areas of our society. For this purpose, a group of scientists worldwide has developed the Sustainability Awareness Framework (SusAF) which examines the impacts on five interrelated dimensions: social, individual, environmental, economic, and technical. According to this framework, we should design software to maintain or improve the Sustainability Impacts. Designing for sustainability is a major challenge that can profoundly change the field of activity – particular for Software Engineers. Objectives: The aim of the thesis work is to analyze the current role of Software Engineers and relate it to Sustainability Impacts of Software Products in order to contribute to this paradigm shift. This should provide a basis for follow-up works. The question in which direction exactly the Software Engineer should develop and how exactly this path can be followed is still owed by the scientific community. Perhaps universities will have to adapt the curriculum in the training of Software Engineers, politics could possibly initiate support programs in the field of sustainability for software companies, or maybe software sustainability certifications could emerge. In any case, Software Engineers must adapt to the times and acquire the necessary knowledge, the skills and the competencies. Results: The results of the dissertation are a better understanding of the needed paradigm shift of Software Engineers and comeplement the SusAF that to better support sustainability design. The extended SusAF is intended for both training and corporate use.
Sustainability is a major concern for our society today. Software acts as a catalyst to support different business activities which have an impact on sustainability. Research from software engineering and other academic disciplines have proposed various software sustainability guidelines, tools, and methods to support software sustainability design in industry. However, there are still challenges on how to design and engineer sustainability into software products by software development practitioners in industry using those proposed sustainability guidelines and tools. The goal of this research is to seek understanding on what software sustainability means for software development practitioners and identify how to properly support engineering of sustainability into software design and development through academic research. Data were gathered and analyzed using grounded theory from workshop with different software development practitioners to seek their understanding on what sustainability means in their software systems. The results show economic and technical sustainability dimensions are the most important to software development practitioners for software sustainability. While the social sustainability dimension was not considered for software sustainability. The findings from this study indicates contrast in academia where all sustainability dimensions are treated as an important element to achieve software sustainability. Therefore, there is need for better collaboration between industry and academia to improve understanding of software sustainability and support effective sustainability engineering in software systems.
The aim of this thesis is to answer the question of how consumers can be influenced by influencers to purchase sustainable fashion. To this end, the following research question was posed: How do social media influencers influence consumers' attitudes, awareness, and purchase intentions toward sustainable fashion? In order to answer the research question, the main terms of the work were defined and explained. Through the use of multiple examples, sustainable influencers with different reach were analyzed. The results of this work showed that followers can be influenced to buy sustainable fashion by influencers on Instagram. Companies see influencer marketing as a high opportunity to achieve their business goals such as brand awareness and increasing sales. Based on this, it is recommendable to use influencers as a corporate strategy to raise awareness of sustainable fashion brands. In this way, sustainable companies can reach different target groups.
The following bachelor thesis was written in cooperation with the company GF Automotive AG located in Schaffhausen, Switzerland. It is a worldwide recognized development and serial production partner of the automotive industry. The thesis covers the topic ‘The potential of gaining competitive advantage through Green Marketing’. The purpose of this thesis is to research if sustainability within the automotive supply industry is of high importance and can be used to gain competitive advantage. The thesis offers possible measures to implement successful practices that were detected in the conducted benchmark. It points out that green marketing in the B2B business can support companies to differentiate and it illustrates how marketing communication of the company GF Automotive AG can be adapted in order to succeed and remain leader in the highly competitive automotive supply market
Over many decades, greenhouse gas emissions caused by human activity have been increasing and negatively impacting the environment and promoting climate change. One sector that contributes heavily to these emissions is the food industry.
With the aim of reducing these environmental impacts, climate labeling has been introduced as one possible approach to target emissions related to consumer purchasing behavior. This thesis investigates consumer responses to the possible introduction of climate labeling of food products. Moreover, necessary criteria for such an implementation and the potential consequences in terms of increasing sustainability in the food industry are evaluated.
Findings indicate that a label can be effective and change consumer behavior if food labels meet specific label criteria such as an attractive design and little but comprehensible information. Moreover, other factors such as pricing of products can influence the success of food labels.
Regarding the overall food industry, a label could have positive effects but is dependent on changes on both consumer and producer sides following the label introduction. However, it is difficult to exactly evaluate the impact of a label on an entire industry, as green-house gas reductions caused by a label would be hard to measure specifically. Due to the lack of data, it is impossible to predict the actual impact of a climate label on the food industry, but it is possible to assume a positive tendency towards more sustainability.
This thesis addresses the relationship between sustainability action and firm competitiveness. Through the analysis of literature and by conducting a survey on consumer demands and preferences, the question whether sustainability action can help companies in the consumer electronics sector gain a competitive advantage is answered.
This thesis comes to the conclusion, that sustainability action can yield many advantages for companies, when executed properly. In general, companies with a strong sustainability performance reduce their production cost, have easier access to capital and labor, show financial and stock performance on the same level or higher than less sustainable companies, reduce stakeholder risk and gain consumer goodwill which can materialize into a competitive advantage. Regarding the consumer electronics sector,
this thesis shows that most consumers would prefer more sustainable products over less sustainable ones and would be willing to pay a price premium. What seems to be a big issue in the consumer electronics market is, that even though companies like Apple already act on the issue of sustainability, they are either doing a bad job or having a hard
time communicating their sustainability initiatives to consumers.
Sustainability is a megatrend and has been a topic of great interest for decades. Even though, industrialization came forth with genius and profitable businesses it almost never took into consideration the value of natural capital and sustainability. According to a 2017 report by the UN, there are more than 51 trillion microplastic particles in the sea, more than 500 times the number of stars in the Milky Way. With the depletion of natural resources, increasing consumer education and the need for a better future the world has been prompted to take solid steps to control the menace that could be climate change and unsustainability. This paper makes an effort to understand the effect that sustainable marketing practices have on the profitability of an organization. The case studies of the three famous athleisure brands provides an insight into how sustainability can help companies drive towards a profitable and a circular future.