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The aim of this thesis is twofold: 1. to find out how intercultural collaboration between the German and French employees at MBtech and AKKA Technologies, a corporation which recently acquired MBtech, works and 2. to identify conditions under which such collaboration can function smoothly. In order to answer these questions, an extensive literature review as well as an empirical study in the form of interviews have been carried out. The consulted literature comprises English, German and French works. The empirical study is a qualitative method searching to understand the topic in more detail. Interviews were conducted with German and French employees of MBtech and AKKA Technologies living in France and Germany. Globalization and in particular the intense business interconnection between France and Germany, the two economically strongest forces in Europe at present, make intercultural research in this field a topic of interest and importance. The need for permanently constructive collaboration is fuelled by the fact that numerous intercultural collaborations between MBtech and AKKA Technologies are taking place over a long period of time.
The research question how intercultural collaboration works at MBtech and AKKA Technologies could only be answered to some extent due to the little representativeness of the qualitative method of interviewing. However, the insights obtained indicate that it works reasonably well. While many statements allow the conclusion that differing views on the German and the French side lead to difficulties, many other statements show that in spite of these differences, intercultural collaboration is on a good and growing level. Based on the findings gained for answering the research question under which conditions intercultural collaboration can function smoothly, a number of concrete recommendations were issued. Being related mainly to enhanced communication and mutual understanding, these recommendations aim at equipping MBtech and Akka Technologies well to face the future.
Jobsharing in Management
(2015)
According to a recent German law companies are obliged to increase the proportion of female managers in strategic significant departments because women are nationally and even globally underrepresented in management. Simply raising their share, however, won’t solve the more profound problem. Part of the thesis is the consideration of reasons to the current situation. Mentioned reasons are the management framework conditions and social norms. Furthermore the working model jobsharing in management will be presented as method that realizes a sustainable change in gender diversity. There are already companies which started projects for gender diversity management in order to acknowledge gender disparity and deal with it. A fact referring to social norms is that women still struggle more between their professional career and family than men do. Besides, society pushes women into their classical roles as home keeper. Studies prove that the main reason for women to quit their job is more time for their family. Another fact referring the management framework conditions is that managers often have to work more than 100 percent based on average working time. Jobsharing in management, later on called leadsharing, may enable qualified women not to choose either a management position or their family. Hence, companies may save experienced executives. In this time flexible working model two mangers own the same position and share their job related responsibilities. The characteristics of leadsharing as well as its benefits and challenges will be introduced in relation to eight reports of experienced leadsharers. Leadsharing has proven to be possible and successful but it’s anyway negatively associated with huge effort in communication, dependency within the leadsharing team and infeasibility in management. Thus, the most important requirement for leadsharing is a receptive cooperating company and the perfect partner who can be trusted. The German start-up Tandemploy is specialized on matching jobsharing interested employees and companies. Today’s technologies and circumstances on the shrinking specialists and executive staff market may also support a jobsharing popularity. For companies which are against stagnation and honestly promote gender equality the adoption of leadsharing is apparently a chance to ensure sustainable gender parity in management.
The purpose of this study is to research the impact of enterprise social software on performance management in order to explain the statement of this thesis: performance management can benefit from social software. The thesis first defines the emergent collaborative performance management and enterprise social software systems against the background of the need for ‘modernized’ Human Resource systems. Then, interviews were conducted in order to determine the critical success factors of implementing enterprise social software into business systems and processes. Finally, the derived critical success factors are discussed and compared to different assumptions that are made in literature about the impact of enterprise social software on performance management.
It was concluded that performance management can benefit from enterprise social software, but under specific conditions such as rules and policies. Organizations that embrace new technologies and use enterprise social software in compliance with their objectives, strategies and policies can enjoy increased productivity and a collaborative business culture with highly engaged employees.
Gegenstand der hier vorgestellten Bachelorarbeit ist das Konsumentenverhalten der Automobilkäufer. Die einzelnen Faktoren, die einen Einfluss auf das Konsumentenverhalten haben, werden hierfür analysiert. Auf Geschlechterunterschiede wird dabei weit möglichst eingegangen. Der Untersuchungsschwerpunkt wird auf die Beeinflussungsfaktoren der Informationssuche von den Individuen vor einem Autokauf gelegt. Als Unterstützung wird eine empirische Studie in Form einer Umfrage an Studenten und Absolventen gesendet. Zu diesem Zweck wird die Nutzung von persönlichen und unpersönlichen Informationsquellen, im Zusammenhang mit subjektivem und objektivem Wissen untersucht. Zusätzlich wird der Wert der persönlichen Erfahrungen der Konsumenten hinterfragt. Es konnte festgestellt werden, dass signifikante Unterschiede bezüglich der persönlichen, aber nicht der unpersönlichen Informationsquellen bestehen. Außerdem ergab die Umfrage, dass die weiblichen Probanden ihr subjektives Wissen deutlich geringer einschätzen, als die männlichen Teilnehmer.
Mögliche Implikationen und Zukunftsaussichten für die Automobilindustrie werden diskutiert.
This bachelor thesis deals with the topic of a better design for the process of Recruiting of a mid-sized company (WERMA). It should answer the question whether these requirements can be met by the introduction of a digital applicant management system. The goal is to prove whether such a system increases the efficiency and / or effectiveness and how this effect occurs. The question will be discussed with the help of specialist literature, a review of the current candidate process and an employee survey at WERMA. The providers of the digital applicant management systems are consulted likewise for more information. The result shows that it is quite possible to increase the efficiency and effectiveness in Recruitment with the introduction of such a system. The previous processes can be accelerated or they disappear. It emerged clearly that the efficiency is more important for WERMA than effectiveness. The main reason is that the core processes of Recruiting will still be the same. The system helps to operate them faster.
Erarbeiten eines einheitlichen Vergütungssystems für die ausländischen Standorte der IMS Gear GmbH
(2015)
Due to globalization more and more companies open up subsidiairies across national boundaries. To struggle with high growth, customer focus and personnel exchange those companies ask themselves whether it is necessary to develop corporate processes and standards across borders or not. IMS Gear, a medium-sized company, headquartered in Donaueschingen with subsidiaries in China, USA and Mexico wants to optimize its excisting compensation system regarding standardization. The purpose of this thesis is to check whether an international standardized compensation system at IMS Gear GmbH is reasonable or in which extent elements of the German compensation structure could be applied in the foreign locations. By researching compensation systems, the internationalization strategy of the company and its current status as well as analyzing cultural and legal differences at the locations this thesis provides a discussion about advantages and disadvantages of global standards and local differentiations. As a result this thesis concludes that IMS Gear is a multinational company which acts in some points global but is still not on a level where global standards in all sectors are meaningful and accepted by all locations. Therefore some recommendations are given which show further steps the company should take to improve the current situation.
Das Phänomen „demographischer Wandel“ rückt immer mehr ins Zentrum öffentlicher Diskussion. Mit seinen unterschiedlichen Facetten prägt es Wirtschafts- und Arbeitswelt. Geringe Geburtenraten und steigende Lebenserwartungen führen zu einer dramatischen Veränderung der Altersverteilung. Dies hat, unter anderem zur Folge, dass immer mehr Erwerbstätige in den Ruhestand wechseln und ihre Know-how mitnehmen. Dies stellt Unternehmen vor Herausforderungen, da qualifizierte Fachkräfte nur schwer zu finden sind. Unternehmen werden zum Umdenken und aktiven Handeln aufgefordert. So könnten nicht oder schlecht genutzte Ressourcen wie zum Beispiel Rentner eingebunden werden um dem demographischen Wandel entgegenzuwirken. Die vorliegende Bachelorthesis beschäftigt sich daher mit der Weiterbeschäftigung im Rentenalter. Ziel ist es zu klären, ob die Bereitschaft für eine Erwerbstätigkeit im Rentenalter überhaupt besteht, welche Motive ein Rolle spielen und welche Rahmenbedingungen vorhanden sein müssen. Auf der Basis von aktueller Fachliteratur und einer Befragung älterer Personen ab 55 Jahren, werden diese Fragen in sechs Kapiteln diskutiert. Nach einer kurzen Einleitung wird in Kapitel zwei der demographische Wandel und dessen Herausforderungen für die Arbeitswelt erläutert. Kompetenzen Älterer und Ruheständler so wie betriebswirtschaftliche Effekte werden in Kapitel drei aufgeführt. Kapitel vier beschreibt die Voraussetzungen und Rahmenbedingungen für die Beschäftigung von Ruheständler. Eine Illustration der Befunde der empirischen Untersuchung erfolgt in Kapitel fünf. Die Ergebnisse der Untersuchung zeigen eine deutliche Leistungsfähigkeit und auch eine Bereitschaft für die Weiterbeschäftigung im Rentenalter. Zu den wichtigsten Motiven gehören Spaß an der Arbeit, Kontakt mit Menschen, Fit bleiben und Wissen weitergeben. Um die Potenziale dieser Bevölkerungsgruppe in vollem Umfang nutzen zu könne müssen bestimmte Voraussetzungen erfüllt und Rahmenbedingungen vorhanden sein. Hier besteht noch auf verschiedenen Ebenen Handlungsbedarf.
This thesis deals with the first evaluation of an entry program for the specialist career path,using the example of the ‘Graduate Specialist Program’ of the cooperation partner and topic initiator Bosch Rexroth AG. The overall research question examines whether the ‘Graduate Specialist Program’ comes out to be a success story to compete in the ‘War for talent’ and to what extent it contributes to fill high level expert positions. Background information about Graduate Programs and the Expert Career is therefore provided as a first step. In order to get an overview and detect any conspicuity, a quantitative data analysis is used which expresses the program’s development in figures. The focus hereby lies with the former candidates’ wage development as success indicator and the parallel existing program for the
management career, namely the ‘Junior Managers Program’, is used for a comparison. Qualitative interviews with former ‘Graduate Specialist Program’ participants and current mentors are conducted, inquiring the atisfaction with the program execution and its relationship with the subsequent career. Moreover, their opinion on the feasibility of an expert career in general and related to their department is inquired. The results state a clear satisfaction with the program, yet requires minor changes in the program elements. Generally, the concept of a graduate program tailored for future specialist is supported, even though the majority of the program respondents strive for a career in management in the long-run. It is named in this context that limits in career prospects can lead participants to switch to the management career. It can be concluded that the ‘Graduate Specialist Program’ is a success story as graduates are attracted for specialist tasks in the short to medium term. To conclude, the program’s major impact as a general recruitment instrument to compete on the labor market for junior staff in general outweighs the intention of training young talents for a career as high level experts in the long run. Thus, its characteristics relate more to the category of Generalist Graduate Programs.
Analyse der Berufsgruppe Architekten zur Ermittlung einer zielgruppengerechten Kommunikation für einen Baustoffhersteller
Analysis of the occupational group of architects to determine a communication appropriate to the target audience for a building materials manufacturer
This thesis deals with the specialties of addressing the occupational group of architects in Germany. It examines their role and approach in the process of buying building material with the aim of finding out a suitable way for a building materials manufacturer to communicate with the target audience. For this purpose a secondary analysis of architects is carried out and replenished with a primary data acquisition.
After analyzing the work, role and way of obtaining information of the architect the theory of corporate communication is explained. This chapter shows the requirements and possibilities and examines the features of communication for a business-to-business company. Following the primary data acquisition in the form of expert interviews is carried out. In conclusion the outcome of the secondary and primary research is merged, which allows the derivation of a recommended course of action.
The results show that architects have a powerful role in the buying center and therefore a tremendous influence on the buying process of building materials. However it emerges to be difficult to address the target audience, since they communicate in a passive way. Furthermore the study identifies that architects are artists and builders in one person. This is why it is important to them that their projects do not only look good but are also functional. Another result is that architects often do not feel respected as experts, although they have a wide specialized knowledge. Moreover the research shows that the target audience has to face new challenges with every project, which is why they are always searching for new inspiration and ideas. Finally it emerges that architects feel a special enthusiasm for their occupation and work as well as architecture in general.
From the insights gained it could be derived that the appropriate way to communicate with architects is in two phases. On the first stage the attention of the target audience needs to be won in the right moment, which is why the manufacturer has to show a steady presence. In the second phase the company has to provide all information needed to the architect. In conclusion of this thesis it is highly recommended for building materials manufacturers to address architects in an appropriate way because in the long run it will improve the market position of the company.
The present thesis on "recruiting skilled employees in the field of apprenticeship for SMEs in the crafts using the example of best practice companies" consists of a theoretical and a practical part.
In theory the terms “crafts” and “small and medium-sized enterprises (SMEs)” are defined. The current situation of recruiting skilled employees in the field of apprenticeship is also explained in more detail. It can be seen that the number of new vocational training contracts decreases progressively. For the most part the reason for this is the failure of merging companies and young people. Furthermore the concept of “best practice” is discussed. The practical part consists of a description of the institution “Chamber of Crafts Karlsruhe” in general and particularly in relation to the topic of apprenticeship. The Chamber represents the interests and concerns of the craft, advises and assists the member companies in different areas especially in the search and placement of apprentices. Companies are examined, which set a good example for the recruitment of apprentices. Based on interviews with 21 “best practice craft enterprises” (17 SMEs, 4 larger companies) different ways of acquisition of apprentices are demonstrated. For each company, the recruiting measures used are represented by percentage depending on the success rate of the obtained apprentices. As a result, the applications for the acquisition of apprentices of SMEs and larger companies are summarized and compared. The aim of the thesis is that the craft industry, be it SMEs or larger businesses, learn and benefit from each other. They should get an overview of what other companies do for the acquisition of apprentices and how they adapt and expand their recruitment activities to the situation of labor shortages in the area of apprenticeship.
Device for holding a tool
(2015)
Die vorliegende Arbeit untersucht auf der Basis einer umfassenden B2B-Kundenanalyse, wie sich ein erster Marktsegmentierungsansatz bezüglich der gewerblichen Kunden von E-Mobility aus Sicht des Automobilhandels ausgestalten könnte und welche strategischen Implikationen sich daraus für die Kommunikation mit dem Zielmarkt ergeben. Basierend auf diesen Erkenntnissen, wird in einem weiteren Schritt analysiert, welche B2B-Geschäftsmodelle sich besonders für dieses Kundensegment eignen. Die Gesamtheit der Erkenntnisse werden abschließend zur Konzeption eigener B2B-Geschäftsmodellideen genutzt, welche sich aufgrund einer umfassenden Wirtschaftlichkeitsberechnung als besonders attraktiv sowohl für den Zielmarkt als auch für den Automobilhandel erweisen.
Die vorliegende Arbeit beschäftigt sich mit der Rolle von Selbstgefälligkeit im Change Management. Dabei wird der Frage nachgegangen, wie sich Selbstgefälligkeit in Organisationen äußert und welchen Einfluss sie auf die erfolgreiche Gestaltung von Veränderungsprozessen hat. Außerdem werden Maßnahmen zum Umgang mit bzw. zur Reduktion von Selbstgefälligkeit näher beleuchtet. Ziel der Arbeit ist zu klären, ob Selbstgefälligkeit der Grund für die in der untersuchten Organisation beobachtete Wandelträgheit ist. Damit geht einher, einen Weg zu finden, wie die Existenz von Selbstgefälligkeit unter den Organisationsmitgliedern identifiziert werden kann, um dann mögliche Folgemaßnahmen ableiten zu können. Die Grundannahme basiert auf dem Acht-Stufen-Modell von John P. Kotter, der Selbstgefälligkeit als zentrales Hindernis in der Schaffung eines ausreichend hohen Dringlichkeitsgefühls für den Wandel sieht. Die entwickelte Vorgehensweise zur praktischen Anwendung der Theorie basiert auf den von Kotter genannten Ursachen von Selbstgefälligkeit. Hierzu werden verschiedene Instrumente gewählt, mit denen das Unternehmen auf diese Faktoren untersucht werden kann. Dazu zählen ein selbsterstellter Fragebogen zur Befragung der Führungskräfte, die Durchführung von Gruppenworkshops mit Mitarbeitern und die Analyse verschiedenster betriebswirtschaftlicher Themen wie die Strategie des Unternehmens, das Produktportfolio sowie Projektstatusberichte auf diese Symptome hin. Auch die Ergebnisse einer Kundenbefragung werden in die Untersuchung mit einbezogen. Damit wird eine umfassende und ganzheitliche Untersuchung des Unternehmens auf die Ausprägung von Selbstgefälligkeit gewährleistet. Im Ergebnis wird deutlich, dass viele der Selbstgefälligkeit verursachenden Faktoren erfüllt sind und eine deutliche Tendenz zur Selbstgefälligkeit innerhalb der Organisation besteht. Allerdings zeigen die Untersuchungsergebnisse ebenso, dass neben Selbstgefälligkeit auch weitere Faktoren existent sind, die ein Hindernis in der Gestaltung des Wandels darstellen. Fehlende Ressourcen in Form von Geld, Zeit und qualifiziertem Personal sowie die mangelnde Erfahrung und damit einhergehende unzureichende Fähigkeit im Bereich des Change Managements können dazu führen, dass keine konzentrierte Veränderungsbemühung angestellt wird, obwohl ein Gespür für die Dringlichkeit einer Veränderung stellenweise empfunden wird. Die Aufstellung der Hypothese, dass nicht nur Selbstgefälligkeit den Wandel behindert, sondern auch andere Aspekte eine Rolle spielen, muss in den Folgemaßnahmen berücksichtigt werden. Daraus resultiert die Erkenntnis, dass die stringente Anwendung der von Kotter vorgeschlagenen Strategie zum Abbau von Selbstgefälligkeit und damit zur Erhöhung des Dringlichkeitsgefühls im Fall der untersuchten Organisation hinterfragt werden muss. Im Rahmen der Arbeit werden alternative Handlungsmaßnahmen vorgeschlagen, die die Befähigung zum Change stärker berücksichtigen. Es wird die Anwendung einer Kombination aus Kotters Theorie und ergänzenden bzw. sogar widersprüchlichen Maßnahmen in Betracht gezogen, um die Wandelträgheit zu überwinden und eine Veränderungsprozess in Gang setzen zu können.
Die Ergebnisse zeigen, dass es im Change Management keine allgemeingültige Vorgehensweise gibt, die auf jedes Veränderungsprojekt angewandt werden kann, sondern dass jedes Unternehmen seine eigene Strategie entwickeln muss, um in der Gestaltung des Wandels erfolgreich zu sein.
Die Arbeit liefert insofern einen Mehrwert zur bereits existierenden Literatur, als dass sie eine Vorgehensweise zur Anwendung der von Kotter aufgestellten Theorie liefert. Das Unternehmens profitiert von den Ergebnissen der Arbeit, weil dadurch festgestellt wurde, dass Ansätze von Selbstgefälligkeit vorhanden sind und damit ein – wenn auch nicht der einzige – Grund für die Wandelträgheit ist. Indem weitere Hypothesen über alternative Hindernisse aufgestellt werden und vorgeschlagen wird, wie damit umgegangen werden kann, gibt die Arbeit wertvolle Empfehlungen für zukünftige Maßnahmen.
Trotz gesetzlicher Frauenquoten in unterschiedlichen Ländern sind Frauen in den Boards der verschiedenen Unternehmen unterrepräsentiert. Aus diesem Grund wird in dieser Arbeit ermittelt, wie sich die Frauenquote auf Frauen, Boards und Unternehmen auswirkt. Dabei wird untersucht wie die Quote die Beförderung von Frauen, den Frauenanteil im Board, das Humankapital, die Board-Charakteristiken, die Zusammenarbeit im Board, die Unternehmensform, den Firmenwert, die Unternehmensperformance, die Strategie und das Ansehen der Firma sowie den Führungsstil beeinflusst. In diesem Zusammenhang wird auch analysiert, welche Rolle Sanktionen dabei spielen. Zur Ermittlung der Ergebnisse wurden verschiedene wissenschaftliche Abhandlungen und Studien aus den Datenbanken Business Source Premier (via EBSCO Host) und Science Direct, sowie Google Scholar verwendet. Es wurde ermittelt, dass die Änderung der Unternehmensform durch Sanktionen begünstigt wird, genauso der Frauenanteil im Board, was das Erreichen der kritischen Masse wahrscheinlich macht. Dadurch beeinflussen weibliche Board-Mitglieder Humankapital, Zusammenarbeit im Board, Führungsstil und Reputation des Unternehmens positiv. Jedoch üben Frauen nur in wirtschaftlich guten Zeiten Einfluss auf die Unternehmensstrategie aus, denn in Krisenzeiten reagiert das Board mit altbewährten Verhaltensweisen und weibliche Board-Mitglieder verlieren dadurch ihren Einfluss. Die Quotenregelung erhöht die Aufstiegschancen der Frauen. Jedoch verändern neue weibliche Board-Mitglieder die Board-Charakteristiken, was sich negativ auf den Firmenwert auswirkt. Es konnten keine eindeutigen Ergebnisse in Bezug auf die Unternehmensperformance ermittelt werden.
Reverse Mentoring
(2015)
The aim of this bachelor’s thesis is to give a detailed description of how Reverse Mentoring is applied in practice. Reverse Mentoring is the mentoring of a senior executive person in a company by a younger employee in topics like Web 2.0 and new technologies. Considering current trends like the demographic change, the multi-generational workforce, the digital transformation and the current demands on knowledge management, it becomes obvious that a new form of learning is required for an organization to stay competitive. Nine people that have experienced Reverse Mentoring in their company served as subjects for a study to further investigate about the practical application of Reverse Mentoring. The study was carried out via telephone interviews. The subjects responded to questions regarding the implementation of the program, the formal structure of the programs, the procedure of matching tandem partners, the characteristics of the program’s participants, the challenges they experienced, the positive and negative experiences and the factors they consider vital for a successful implementation. In a next stage the main aspects of the study’s results were compared to findings in literature in order to verify their generalizability and to develop those findings further in theory. The thesis concludes that Reverse Mentoring can be a tool that helps companies to face current trends, and the reader gets a detailed view on how Reverse Mentoring can be applied in a company.
Diese Bachelorarbeit beschäftigt sich mit der Erstellung eines strategischen Marketingkonzepts für das B-to-B IT-Serviceproviderunternehmen agilTech Information Technologies GmbH. Durch mangelnde strategische Ausrichtung und die vorherrschende Projektarbeit als Individualsoftware entwickler und IT-Berater, sah sich das Unternehmen bisher einem großen Absatzrisiko und einer volatilen Nachfrage ausgesetzt. So hat sich das Unternehmen opportunistisch am Markt bewegt, keine konkreten Unternehmensziele definiert und konzeptlose Marketingmaßnahmen ohne Zielgruppenbestimmung durchgeführt. Ziel dieser Arbeit ist somit die Entwicklung eines strategischen Marketingkonzepts, um agilTech wettbewerbsfähig am Markt zu positionieren, mehr Projektanfragen zu generieren und so ein strategisches Unternehmenswachstum im fragmentierten Individualsoftwaremarkt zu ermöglichen. Der Lösungsansatz dieser Arbeit basiert auf Taylor’s (2015) strategischem Marketingplanungsprozess, der sich in die Phasen Ziele und Marktanalysen, Strategieentwicklung und operatives Marketing einteilen lässt. Als Ergebnis entstand eine Marketingstrategie, Servicemarketing Mix-Maßnahmen und Kommunikationsmittel wurden identifiziert sowie Handlungsvorschläge unterbreitet. Für die Organisation und Implementierung der Servicemarketing Mix-Maßnahmen wurde ein detaillierter Plan erstellt, für die Marketing-Kontrolle je Servicemarketing Mix-Maßnahme mehrere Key Performance Indicators definiert und Messinstrumente vorgestellt. Damit das erarbeitete, strategische Marketingkonzept positive Resultate erzielen kann, ist jedoch Top Management Support in Form von Engagement sowie zeitliches und finanzielles Investment notwendig.
In a fast-paced change and development of the work environment, organizations are faced with the need to adapt efficient and proactively on a continuous basis. Correspondingly it is important for companies to readjust their tools, requirements and processes. Performance appraisal is not an exception. Moreover it is an important part of an organization’s performance management system that assures an integer alignment of the employees’ activities and performances with the company’s strategy and goals. It is a tool, which directly addresses companies’ most important and susceptible to change resources - it’s employees and strategy. Therefore the scope of this paper was to analyze whether the traditionally used performance appraisal system of the present, would work and fit under the challenges and changes of the future of work trends. First, the paper focuses on the analysis of the future of work environment. There are initially researched the forces that will influence future organizations and then the impact on organizations is described. The above mentioned were followed by the analysis of the currently perceived drawbacks of performance appraisal as from studies and researches done by experts in the domain. The analysis points out the most important features referred to as being of a tremendous impact on the success and result of the tool. These faults of the traditional approach would be then compared with the main trends determining future of work, and as a result of the study is the determination whether the tool would perform better in the future organizational setting or worse depending on how the criteria concluded as being most influential would co-work. In conclusion it was observed that performance appraisal as such would still be an important tool in the future organization as it’s commonly perceived scope would gain in importance. However, the approach and implementation would have to be drastically reconsidered. As most of it’s currently perceived drawbacks would be in an even more devastating conflict in the upcoming time of business and employment. It refers to it’s form, owner, customer and implantation, all of these would need an radical transformation.
The aim of this Bachelor Thesis is to analyze the child safety lock offered by Samsung, which is one of the latest inventions on the market for Smartphones. It will be discussed if its abilities are a solution for ethical problems, which come along with Mobile Marketing on children. Furthermore it will be identified if the child safety lock, as a product, keeps the promises Samsung made to the consumers. Smartphones are gaining greater importance in today’s society and are not only used by adults, but by a great amount of children. A smartphone gives kids the possibility to enter the internet without barriers. They have access to all the offered websites and programs the internet contains, which opens up a lot of dangers. Marketing on children is getting more intensive, because children play a more important role in the buying decisions of their families than they did in the past. There are plenty of studies where children´s perception of advertisement was analyzed. A relationship between their perception of advertisement and the development of their cognitive thinking was detected. The more distinctive the cognitive thinking is, the better is their perception of advertisement.
Advertisement and other marketing methods can influence and manipulate children, without them realizing it. Due to that there a discussions on ethical level about the fairness of confronting children with contents they can´t understand because of their stage of development. Notably mobile marketing describes a lot of dangers for children owing to its availability on a Smartphone 24/7.
The two most important laws regarding media protection for children is the “Jugendschutzgesetz” (JuSchG), which is administrated by the German government and the “Jugendmedienschutz-Staatsvertrag”, which is in hands of the 16 federal states in Germany. The opinion of experts in the field of media education, as well as the opinion of parents and teachers about the mentioned topics is essential to bring different stakeholders into the account. This paper contains several empirical research methods which discuss these opinions. Key words: Marketing and Ethics, Smartphones, Marketing aimed on children, Mobile Marketing, Media Protection for children
Etablierung einer Willkommenskultur für griechische Pflegekräfte am Beispiel der BruderhausDiakonie
(2015)
Situation | Currently, there is a big lack of qualified labour in Germany. The recruitment of foreign workers and employees with a migratory background, which are still not employed, was identified as a solution for this problem. However, several companies still have a problem with this solution and they still see a lot of challenges. In Germany the word „welcome culture“ already exist, which describes minimization of barriers for immigrants and support for their integration. Now, they also like to use this strategy for companies. That’s why they like to develop different strategies to support, structure and simplify the integration process. Aim | The aim is to develop a recommended course of actions for the BruderhausDiakonie, based on interviews with people with migratory background, the analysis of the Greek culture and on several best practice examples as well as existing theories. This should be realized by taking care of the resources and request of the company. Concept | The main part of the welcome culture concept is made of practices which can be used individually to support recruiting processes for employees from abroad and employees with migratory background as well as for on-boarding-process of new employees. This concept considers internal and external conditions. Result | The result was an establishment of actions and the identifications of significant internal and external conditions, which companies have to face when they set the concept into practice. The concept has to be tested first by considering the identified metrics. Additionally it is recommended to implement the metrics into the Balanced Scorecard of the company. The shown practices should be set into practice in each department. The process of establishing a welcome culture should be seen as a long lasting learning-process and organizational development for which some responsible should be named.
This bachelor thesis aims at elaborating a relationship between corporate sabbatical programs and their impact on employee retention by taking the dimension of flexible working as mediating tool. The trend towards offering multiple ways of flexible working is growing as employees are demanding workplaces that encourage work-life balance. Sabbaticals are one type of flexible working arrangements regarding the continuity of work. Flexible working is becoming more and more commonly used by organisations with the goal to increase their recruitment attractiveness and their (employee) retention capability for “high potentials”. A relationship between sabbaticals and employee retention could be hypothesised in two theories. First, the component Flexible Working with the example of sabbaticals was added to the employee lifetime value (ELV) model. The ELV model describes an approach to employee retention, recognising the employee as an internal customer of the organisation. With applying the ELV model, an indirect relationship between sabbaticals and retention could be developed. Second, the retention impact of sabbaticals was implied by transferring the retention effects of flexible working in general on sabbatical leaves directly. The retention effects were measured in the dimensions of job embeddedness and organisational commitment. Both theories are able to design a relationship between the two variables, directly and indirectly, but always considering and linking flexible working to the concepts.
Due to the “War for Talents”, personal development in companies has become of utmost importance in recent years. In order to acquire high potentials, enterprises have to think about the essential reasons candidates take into consideration when choosing an employer and why an employee should stay with a company. This paper investigates the way personal development works in incubated startup companies. Nowadays, startups face challenges such as rapid growth, a dynamic organizational structure and the special needs of their employees. Therefore, it is likely that the functioning of personal development in startups differs heavily from how it works in established companies. Instead of off-the-job activities, startups rather focus on implementing a learning-culture, which stimulates individual growth. Based on qualitative expert interviews, this paper proves that personal development in startups is implicit and happens automatically.
Non-R&D-intensive firms and industries play and continue to play an important role in the German manufacturing industry, as their 41% share of value added in 2007 indicates. Nonetheless, non-R&D-intensive SMEs especially need to ready themselves for a future shaped by a continuously increasing internationalization of competition, rising knowledge intensity and complexity and an impairing job market situation due to demographic changes. Non-R&D-intensive SMEs are therefore more than ever required to boost the effective and efficient exploitation of firm-specific resources and competences in order to generate, secure or enhance competitive advantages. As studies however show, existing strategic competence management concepts are currently implemented rather by large firms. In addition to small firm size, low R&D intensity effects staff setup, innovation behavior, generation and use of knowledge and competitive market behavior which further negatively influence a firm's possibilities and propensity to implement these strategic competence management concepts. In a first step into this field of study, this master thesis aims to identify and analyze specific characteristics facilitating or discouraging an implementation of strategic competence development processes in non-R&D-intensive SMEs in the form of requirements, drivers and barriers. A literature review addressing the particularities of non-R&D-intensive SMEs and the attributes of current strategic competence management concepts discouraging an implementation of strategic competence development builds the foundation for nine guided interviews of explorative nature involving four non-R&D-intensive SMEs conducted to acquire qualitative empirical data to complement the theoretical findings. A total of 22 specific characteristics, i.e. eleven requirements as well as six drivers and five barriers, facilitating or discouraging an implementation of strategic competence development in non-R&D-intensive SMEs were identified after forging the bridge between theoretical and empirical findings.
In the last 30 years academics were exploring the field of ethical consumption and identified an attitude - behavior gap in the decision making process. Since then diverse studies have been implemented to understand ethical consumers' attitudes, motives and behavior. Parallel to the academic research being developed, there had been an increasing interest from the consumer side in behaving and consuming more ethically. Particularly, consumers have inclined their ethical purchases towards fair trade products. The present exploratory research implemented a quantitative metaphoric method called Zaltman Elicitation Metaphoric Technique (ZMET) to further contribute in the literature of ethical and fair trade consumption. The ZMET in-depth interviews were carried out with 10 German fair trade food consumers during the months of February and March in 2015. The results revealed a connection between participants' feelings, emotions, personal values and fair trade food consumption; likewise the research identified an association of fair trade to sustainability.
The aim of this bachelor thesis is to provide ZF Friedrichshafen AG with a flexible Human Resource concept for the successful handling of future joint venture projects in China. In order that future JV are planned and conducted successfully, a structured HR approach built on a combination of ZF experience and academic evidence has been developed. It points out cultural differences, creates awareness of potential organizational issues and gives advice. This thesis draws upon various academic resources which are expanded through ZF knowledge. For this, eight expert interviews with China experienced ZF managers were held.
This blueprint covers several of the HR issues that arise when setting up new joint ventures in China. By shedding light upon success factors a necessary flexibility when dealing with different partner firms is provided. After a theoretical outset and a brief introduction of ZF Friedrichshafen and ZF Passau this thesis peaks in the HR blueprint for joint ventures in China. Worth notable factors in setting up the structure, when recruiting and inheriting staff from the joint venture partner as well as considerations of the new Labor Contract Law and for policies and practices allow an understanding of what Human Resource issues can be anticipated in Chinese joint ventures. These then can be planned adequately for.
The results of this work offer a strategical Human Resource framework on how to best approach a next joint venture project in China. A broad range of HR issues have been analyzed and the most critical for joint venture success found implementation in the blueprint. Arranging a working organizational structure with a Chinese partner and implementing uniform policies and practices while considering cultural factors as well as complying with the legal requirements of the Peoples Republic of China is a task which is not easily carried out. Yet while setting up joint ventures in China already is a complex project, the partnering with a Chinese state owned enterprise is a challenge that requires special attention by HR professionals. The blueprint gives insights and guidance for stated issues.
HR Wachstumsstrategie bei P3
(2015)
The primary purpose of this thesis is to investigate and evaluate the current candidate experience of applicants and new employees at P3 Systems, in order to derive recommendations for the ongoing recruiting and onboarding processes. Therefore, the section on the candidate journey from the moment of the first direct contact, namely the face-to-face interview, up to and including the first 90 days in the company, has been highlighted. The latter will be referred to as onboarding phase. P3 Systems is one of 12 subsidiaries of the internationally operating P3 Group. Since 2006, it has specialized in automatic and manual testing of electric and electronic systems and their components. Due to the continuous increase in the number of employees, as well as the expectation of further growth, revising the current procedures is desirable to ensure future competitiveness. Data for this study was gathered with the help of theoretical models provided by findings in the customer experience management field, as well as from various surveys carried out over the last year. Using these insights, a first draft implementing a candidate experience management within the named company, has been drawn up. Furthermore, two internal surveys have been conducted to explore the candidates’ perspectives. These focused especially on the key touchpoints for P3Systems along the candidate journey. For this objective, 62 applicants, who already had participated in a face-to-face interview, but had not yet been informed about the outcome, were selected. They were invited to fill out an online questionnaire dealing with the experiences within the context of those interviews. Concurrently, 64 employees of P3 Systems were asked to share their impressions regarding their onboarding program. The results revealed areas of potential optimization, e.g. concerning the time - to - respond to candidates, the content design of the interviews, and the social and professional integration of new employees. Towards the end of this thesis, recommended courses of actions were suggested to improve the current candidate experience. In conclusion, the boundaries and shortcomings of this thesis were indicated.
Mobile internet and smartphones have experienced a strong growth in the past years.
Teenagers and increasingly younger children consume the mobile internet via mobile end devices, especially smartphones. Such technical innovations are commonly
accompanied by social changes that affect societal as well as individual behaviours.
For this reason, the question of how mobile internet influences and changes children’s behaviour arises. Therefore, the topic being treated in this thesis is about
“Marketing to children: Do smartphones change children’s behaviour? – An approach to children’s consumer behaviour and the ethical perspective of the economy.” The objective is to find out whether children’s behaviour is changed by mobile internet and smartphones and which marketing opportunities arise due to these changes as well as observing which marketing practices are conducted. Firstly, general consumer behaviour, its theories and tendencies as well as the consumer behaviour of children is studied. Following that, the examination of the ethical perspective of the economy including general ethics and theories are treated and marketing ethics as well as answers to ethical issues that arise in business are scrutinised. Basic facts of marketing aimed at children practiced by the media as well as the neurological perspective and ethics of marketing directly to children is investigated. To get more
evidence of changes in children’s behaviour due to mobile internet and smartphones a practical experiment in the sports field is conducted to find out whether
smartphones lead to a lack of concentration during training.
As a result, the literature review confirms that mobile internet and smartphones lead to social changes and to changes in children’s behaviour such as variances in their
communicative, consummative and social behaviour which present new opportunities for modern mobile marketing practices. The hypotheses of the experiment that
smartphones lead to a lack of concentration could not be validated. Relating to the measurements, concentration under smartphone presence was higher than without it.
From an ethical perspective it is critical to use (mobile) marketing opportunities for targeting children as their brains are still in development and they are not able to
identify the intentions of marketing.
“Is it feasible to use flexible benefits as a possible employee retention tool? A survey about the possibilities of a value-oriented flexible benefits system as a method for innovative employee retention on the example of the organisation EVOMOTIV GmbH”
Being an engineering company, the current changes in the labour market caused by a lack of qualified experts, have had quite an effect on the employee retention of the organisation EVOMOTIV GmbH. Therefore the aim of this thesis is to develop a value-oriented flexible benefits system which can support the organisation to improve employee retention. This flexible benefits scheme enables employees to choose between various benefits, which are provided by the employer. First this thesis elaborates the theoretical framework of the conducted empirical study. Therefore employee retention, value-oriented human resource management and value-oriented incentive system are explained. As a result, the information collected through the theoretical study illustrates that there is a growing demand for a value-oriented flexible benefits scheme. The second part of the thesis examines the present state of the organisation EVOMOTIV GmbH and presents the results of the company data analysis. The aim is to identify the influences on increasing turnover of staff and employee satisfaction. From these results, it can be concluded that the main cause of the turnover is the business model used by the company and that the employee satisfaction has been increasing yearly. To develop such a value-oriented flexible benefits scheme, an empirical study was conducted together with the employees of the EVOMOTIV GmbH. The study consisted of questionnaires in combination with a workshop. The aim was to establish contents for the flexible benefits scheme based on of the values and needs of the employees. The questionnaires were used to gain more information on the present state. The result of this thesis is a new flexible benefits system, which is based on the needs and values of the employees in the EVOMOTIV GmbH. Moreover the thesis demonstrates that the system supports the improvement of employee retention, yet its efficiency is limited through the effect of the business model. To measure the efficiency and to keep the system up-to-date with future employee values, a long-term survey is recommended by the author.
Die vorliegende Arbeit beschäftigt sich mit dem Einsatz von Web Analytics und Social Media Analytics zur Gewinnung primärer Marktforschungsdaten. Als Instrumente der Beobachtung von Inhalten des Internets sowie des Web 2.0 verzichten diese auf die direkte Befragung von Zielgruppen. Stattdessen basieren Web Analytics und Social Media Analytics auf der Analyse von Konversationen und Verhaltensmustern innerhalb einer virtuellen Welt. Im Laufe dieser Arbeit soll festgestellt werden, ob und inwieweit sich die Repräsentativität der durch Beobachtung des Internets gewonnenen Erkenntnisse von den durch direkte Befragungen ermittelten Ergebnissen unterscheidet. Dazu wird der Autor zunächst basierend auf einer umfangreichen Literaturrecherche grundlegende
Begriffe der Umfrageforschung, datenbasierten Marktforschung sowie des Web 2.0 definieren. Zusätzlich erhält der Leser einen Überblick über Methoden und Funktionen von Web Analytics sowie Social Media Analytics, die anschließend im praktischen Teil dieser Arbeit eingesetzt werden. In diesem werden mit Web Analytics und Social Media Analytics ermittelte Kennzahlen für Marken unterschiedlicher Produktkategorien in einen direkten Vergleich mit den Ergebnisses einer im Rahmen dieser Arbeit
durchgeführten Online-Befragung gesetzt. Basierend auf den im praktischen Teil dieser Arbeit gewonnenen Erkenntnisse erhält der Leser abschließend Handlungsempfehlungen zum Umgang mit Social Media als Marktforschungsinstrument.
Werte gewinnen zunehmende Bedeutsamkeit in der heutigen Gesellschaft. Auch in Unternehmen sind sie nicht mehr wegzudenken. In der vorliegenden Arbeit werden die Herausforderungen und Probleme, die bei der Einführung von Unternehmenswerten auftreten können, aufgedeckt. Dafür werden im ersten Teil der Arbeit drei Methoden zur Einführung eines Wertemanagementsystems ausgewertet und kritisch hinterfragt. Der zweite Teil der Arbeit konzentriert sich auf Interviews, die mit 20 Probanden der Michelfelder Gruppe durchgeführt wurden. Unter den Probanden befanden sich Mitarbeiter und Teamleiter. Die Studie wurde entwickelt um herauszufinden, welche Einstellung die Angestellten zu den Werten haben und inwieweit diese in der Praxis umgesetzt werden. Nach theoretischen Erkenntnissen hätte man die Werte anders einführen müssen, schaut man sich jedoch die Ergebnisse der Interviews an, kann man sagen, dass die genutzte Methode die richtige war.
This chapter explains from scratch, how to build physical simulations using Physolator. The chapter starts with a simple physical system. We will learn how to build a physical model using physical variables and formulae, how to translate these variables and formulae into Java code, how to load the program code to Physolator, how to start the simulation and how to add a graphics component to the physical system.
Willingness to pay lip service? Applying a neuroscience-based method to WTP for green electricity
(2015)
Variability of spiking responses varies with perceptual visibility in V4, but not in pulvinar
(2015)
Optimizing the grinding process through reduction of the loading of grinding tool by infiltration
(2015)
Towards effective interaction with omnidirectional videos using immersive virtual reality headsets
(2015)
Vergleicht man ein Automatisierungssystem mit dem menschlichen Körper, dann sind die Rechner (PC, SPS, Mikro-Controller) das Gehirn, die Signalleitungen die Nervenbahnen, die Sensoren die Augen und Ohren, die Aktoren die Muskeln, die Starkstromleitungen die Adern. Alle Teile sind wichtig und müssen zueinander passen.
Bericht über die Diskussion
(2015)
Die Psyche im Blick
(2015)