BMP - Business Management and Psychology
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- Consumer behavior (3)
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- Cheerleader effect (2)
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Course of studies
This paper reflects the topic of risk regarding an individual’s propensity to engage in risky behavior. Therefore, a survey was conducted among four different cultures to study cultural effects on risk-taking behavior. These contained Germany, France, China, and Latin America with a total sample size of 655. The applied questionnaire covered seven different domains regarding social, recreational, health/safety, ethical, investment, gambling, and business risk for which the participants had to assess the likelihood to engage in theoretical situations on a scale of 1 to 6. Significant cultural differences, as well as domain-specificity, could be confirmed using several one-way ANOVAs for the statistical evaluation. In this case, in comparison with the other cultures, Germany showed the highest risk propensity in the social domain, France for recreational and ethical risk, Latin America in the business as well as health/safety sector, and China in the investment and gambling domain.
Differences in the perception and their effects on the implementation of organizational agility
(2021)
This thesis paper investigates the differences in organizational agility implementation and links practical approaches to complex theory. Several agile transformations have been studied to provide an overview of the common guidelines that foster agile working. In alignment with the ambivalence of agility, the results show that a symbiotic mixture of bottom- up and top-down features in the application is required. Especially in traditional organizations, where hierarchical structures prevail, the practical implementation requires the approval of managers and the active involvement of employees to be successful. Additionally, companies cannot apply a uniform approach to achieving agile but must alter practices to fit their specific needs. Consequently, this paper can be particularly beneficial to companies attempting an agile change.
Der Frauenanteil in den Führungsetagen der deutschen Wirtschaft stagniert seit Jahren auf einem niedrigen Niveau und spiegelt nicht im Entferntesten den Anteil weiblicher Beschäftigter wider (vgl. Tonn 2016, S. 11). Vor allem im Top-Management sind Frauen deutlich unterrepräsentiert. Die Grundannahme dieser Bachelorarbeit besteht darin, dass Frauen grundsätzlich motiviert sind, Führung zu übernehmen und die gleichen Potentiale wie Männer besitzen. Um eine Führungsposition einzunehmen, müssen die Rahmenbedingungen passen. Aufgrund biologischer Unterschiede und der Sozialisation präferieren Frauen andere Rahmenbedingungen als Männer. In der vorliegenden Arbeit wurde die Frage untersucht, was sich aus Sicht der Frauen verändern müsste, damit sie ihr Potential entfalten können. Dazu wurden 50 weibliche Probandinnen aus unterschiedlichen Branchen befragt. Die systematische Betrachtung der Aussagen ergab im Wesentlichen folgende sieben Aspekte: Gestaltungsfreiheit, Unterstützung zu Beginn und in der Führungsposition, Vertrauen, eine gute Feedback- und Fehlerkultur, die Vereinbarkeit mit dem Privatleben, Menschlichkeit im Fokus und attraktive Anreize. Des Weiteren konnten durch die Ergebnisse Handlungsoptionen abgeleitet werden, um strukturelle und kulturelle Rahmenbedingungen zu gestalten, die talentierten und motivierten Frauen einen einfacheren Zugang zu mehr Führungsverantwortung verschaffen.
Pricing decisions are some of the most important marketing considerations and require knowledge on the value that customers associate with a company’s offerings when optimizing revenues and product positioning in a market. However, measuring the customers’ willingness to pay (WTP) remains a challenging task, because numerous biases, psychological phenomena, and social norms cause distorted answers in methods that are commonly used to assess the WTP, which leads to misguiding data and false assumptions with regard to price-sales relationships. This study recognizes the importance of reliable and accurate data that adequately reflects the real market situation. In this context, controlling as a business function plays a major role, being the intersection between financial consideration and business functions such as marketing and sales, providing important data that is used as a foundation for strategic decision-making. Therefore, this study has the objective to investigate how implicit price research can support the planning of strategic decisions in the context of digitized controlling by implementing an online reaction time tool as an integrated module into a controlling software.
The present paper proposes to contribute to this topic by applying an experimental pricing research method – NeuroPricing® Online – using implicitly assessed reaction time data to investigate the subjects' unconscious willingness to pay in two distinct case studies in the mineral water market.
The results of the first case study indicate the existence of the willingness to pay a price premium for organically labeled water but suggest a strong dependence on the container type and the distinct price segment in which the water is offered. The second case study revealed that the perceived value of identical products of a brand could be considerably different between potential customers in established and new sales regions.
Our research contributes to a better understanding of consumers’ valuation and emphasizes the importance of implicit pricing research as a method to support digitized controlling as an interconnecting business function between financial considerations, consumer behavior, and strategic management.
Forecasting demand is a mission-critical but non-trivial pursuit in strategic planning for any brand. However, long-established explicit pricing research methodologies suffer from well-described biases, thus posing a significant obstacle to accurate forecasting. One way to tackle this challenge is resorting to implicit measures inspired by paradigms from cognitive psychology and neuroscience. Hence, as carried out with NeuroPricing Online, implicit price research can help identify a consumer's Willingness to Pay (WTP) for a product or service. Consequently, the entire sample´s distribution of WTPs can be converted into a population model of demand vs price. A subsequent model of revenue has, to date, in marketing research, typically been based on indexed values, providing the user of the data with non-intuitive and rather abstract measures. Here, using the case of a Mineral Water bottler, we have integrated the demand model directly in a well-maintained digital controlling tool of said cooperation. Central figures such as gross sales and contribution margin were modelled based on realistic cost and market estimates. Thus, assuming the same conditions, the data leads to a fact-based and accurate prediction of the results of a price change. The insights allow the company to gain concrete insights into the context of its pricing strategy and, if necessary, reposition itself to achieve a competitive advantage. For instance, the pricing model integrated into the controlling tool allows for comparing various bottle types in terms of revenue and contribution margin. As such, the specific impact on the financial performance of, say, a revenue maximising or contribution margin maximising strategy can be predicted.
In times of demographic change, globalization, digitalization and change in the coming generations, human resources development with the qualification and further development of executives is becoming increasingly important. The company Adolf Würth GmbH & Co. KG has introduced the new management level of team leader for sales and administration since the beginning of 2021. In addition to the team leaders in sales and administration, there is an unofficial management level in logistics. The team leader level at Adolf Würth GmbH & Co. KG has already existed for several years but has received little attention in terms of development and qualification.
The topic of the paper deals with the importance of the qualification of managers on team leader level in the logistics of Adolf Würth GmbH & Co. KG. Thereby the work deals with the construct of leading, the manager in general and the development measures in a company. A deeper insight is given in this area into the various qualification programs of Adolf Würth GmbH & Co. KG.
The qualitative content analysis according to Mayring is applied for the question to be answered, whether the qualification of the managers on team leader level is attributed an importance and if so, how this is weighted. The results of the interviews indicate that the Würth company attaches great importance to the qualification of managers at team leader level, and thus a high significance. This is made clear by appropriate points, such as the influence on the employees by their shown behavior and actions. Furthermore, this is in direct connection with the leadership styles and leadership behavior, which can be influenced by the development and promotion of competencies.
When translanguaging, individuals use and combine all their available language repertoires in order to increase comprehension. The use of different languages together
implies that there is no strict language separation. First studied in a school context, the primary purposes of this concept are the complete understanding of subject matter and the simultaneous development of additional languages. Recent studies in different business contexts show the concept’s transferability to other environments. This brings forth questions about, firstly, the implementation of translanguaging in a workplace and, secondly, the possible effects of translanguaging on interpersonal relationships in work teams. The focus of the analysis hereby lies on work teams with intellectual and creative
tasks. The transferability of International High School’s eight core principles, which are meant to improve students’ translanguaging skills, into a business context is discussed. The theoretical analysis results show that the eight principles are, in theory, all applicable
to creative and intellectual teams, but further challenges may arise. No definite answer is presented regarding the effect on interpersonal relationships; both positive and negative effects are possible. Results are all context-dependent, and further empirical research is needed to study the theoretical assumptions made in the present paper.
The present paper aims to identify role conflicts according to social role theory that leaders acting as managerial coach might be exposed to during their work. Therefore, several behavioral approaches that are characterizing for managerial are identified through literature assessment. These distinctive behavioral patterns are analyzed upon alternative reasonable expectations that role senders might have in regard of leadership.
Hereby this study can identify several potential sources of person-role conflict due to incongruencies between expectations of role senders and the actual leadership behavior of a managerial coach. As literature indicates that role conflicts have serious impacts on the effectiveness of leadership behavior, this study furthermore presents a guideline for organizations and managerial coaches on how to support the acceptance of coaching.
Sustainability, encompassing the economy, the environment, and society in equal parts, is an increasingly prominent topic that is gaining in importance and awareness due to the climate crisis and the resulting urgent need for action. It is essential to simultaneously focus on the global and on the local scale in order to create a paradigm shift. This study addresses the attitude-behavior gap of employees in the daily operations within companies and evaluates how nudges can be implemented to narrow this gap. A literature review was conducted to understand the separate topics of sustainability, the attitude-behavior gap, and nudging. Based on these three topics and their interrelation, exemplary nudges on habits and on infrastructure to be applied in a company and modified to its needs are developed. The method of implementation of nudges cannot be generalized because (1) attitudes and behavior and their interrelation are individual and influenceable factors and (2) the corporate context and how nudges are communicated impact the effectiveness of the interventions. Investing in internal sustainability practices in combination with indispensable external practices leads companies to a holistic, authentic, and successful approach towards becoming a sustainable business.
Keywords: Attitude-Behavior Gap, Nudging, Corporate sustainability
The aim of this study is to understand the concept of Ethical Branding from the perspective of Generation Z. This umbrella question was divided into three research questions: 1. What constitutes an ethical brand for Generation Z, 2. What is Generation Z´s attitude towards ethical brands, and 3. How will the future of ethical brands look like? For this, ten individual online interviews with undergraduate students were conducted. Findings reveal that young people view Ethical Branding as an important personal issue. Members of Generation Z view an ethical brand as holding values such as fairness, honesty, integrity, and consideration at its core and consistently acting according to these values. This manifests itself in the fulfillment of environmental, social, legal, and economic responsibilities. Participants depict a largely positive outlook for ethical brands as society – in particular young consumers – becomes more aware of the importance of mindful and responsible consumption, challenging existing brands in the future. Companies should therefore focus on delivering what they promise and aligning all business activities if they want to be perceived by Generation Z as a truly ethical brand.