Human Resource Management
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Global agierende Unternehmen entsenden ihre Arbeitnehmer zur Weiterqualifizierung und Ausübung ihrer Tätigkeiten ins Ausland. Um die Arbeitnehmer zu schützen sowie die Dienstleistungsfreiheit weiter zu fördern wurde 2018 die Richtlinie 96/71/EG über die Entsendung von Arbeitnehmern im Rahmen der Erbringung von Dienstleistungen reformiert. In Deutschland wurde sie 2020 in das Arbeitnehmerentsendegesetz über-führt. Das Ziel dieser Arbeit ist es, die allgemeinen Auswirkungen der Reform zu analy-sieren und Umsetzungsmöglichkeiten für die AUDI AG zu erarbeiten. Dazu werden fundierte Kenntnisse über die Richtlinien bezüglich Entsendungen in der Europäischen Union, insbesondere in Deutschland aufgebaut. Die Ergebnisse deuten darauf hin, dass die Entsendungen innerhalb des europäischen Wirtschaftsraumes aufgrund strengerer Regelungen und der Komplexität der Umsetzungsmaßnahmen abnehmen könnten.
Given the increasing diversity in today’s business environment and workforce, having the right skills and abilities to manage intercultural interactions become increasingly important. Universities and business schools try to equip their students with the right capabilities by sending them abroad for a study semester or internship.
Within this thesis, the multidimensional construct of Cultural Intelligence, which is defined as being effective in intercultural interactions will be introduced and how students’ international experiences are influencing it.
Using quantitative data from a self-conducted survey which includes the widely used and validated Cultural Intelligence Scale is going to demonstrate if both a study semester and an internship abroad influence Cultural Intelligence more than just one kind of international student experience. The study also tries to find out if previous international experience and Cultural Distance have a significant impact on Cultural Intelligence.
The results indicate that both kinds of international student experiences are not enhancing Cultural Intelligence more than just one type of student experience abroad. There is also no significant influence to be found from prior international experience and Cultural Distance. Although the survey results are not going to provide significant findings, internal and external factors which are enhancing this intelligence are going to be identified theoretically, as well as the positive effects of Cultural Intelligence on the business environment.
Stress is an omnipresent phenomenon that has been increasingly used in a daily context. The underlying concept and far-reaching consequences of prolonged stress however seem to be often underrated. Nevertheless, the digital transition and fast technological advancement have seemingly fuelled the stress experience and created new challenges such as information overload, dysfunctional detachment or far-reaching substitution potential of numerous jobs. In line with this development, there are several health insurance companies being growingly alarmed as a trend of incapacity to work stemming from mental disorders has assumed horrifying proportions. These present circumstances ought to urge employers greatly to take actions, given the fact that employees spend a considerable large percentage of their lifetime at work. Therefore, employers have to assume responsibility in protecting employee’s well-being. In this context, the present bachelor thesis aims to provide an action model for employers in how to establish a stress management model in the framework of a holistic operation health management. Furthermore, the established model shall address particularly young professionals who have recently entered the job market. This is justified by the major transitions a career starter usually undergoes which commonly constitutes a particular stressful time in an individual’s life. For this purpose, this scientific work further builds on creating a comprehension of the current state of research and literature that has been collected to date. Providing an updated literature review, this work builds on secondary analyses. The bachelor thesis emphasises the complex nature of stress depending on a wide range of influential factors that can be both internal and external (work design, technological advancement, inherent resources as well as social support). Accordingly, employers can take action in realising behavioural prevention measures (i.e. trainings in communication, time management and relaxation techniques) and environmental prevention measures (i.e. workplace improvements by reduction of noise/dirt pollution, ergonomic workplace design;work tasks improvementsby increased scope for control, flexible working and break times; supporting health-promoting behaviour, e.g. balanced and healthy canteen meals, fitness courses).
Shortage of skilled workers, this term has been an integral part of the public debate for years, whether in the German parliament, in newspapers, scientific journals, articles or in political debates. The consequences of the shortage of skilled workers have a major influence on the future development of the Federal Republic of Germany, particularly so for the nursing sector. The problem is especially harshly debated in 2020 due to the devastating consequences of the global outbreak of the coronavirus at the end of 2019 and the effects of demographic changes (Schmidt et al. 2012; Hower, Pförtner & Pfaff 2020).
This bachelor thesis analyzes the personnel management of employers in the German nursing sector in view of the already existing and imminent shortage of skilled workers respectively. This will be examined based on what employers are offering employees, using job advertisements as an example. The following questions are to be examined:
"What does the employer offer an applicant?", "What offers and services does the company attract candidates with?", "Are employers doing enough to successfully recruit employees?", "What can the company do better when writing job advertisements?“ The theoretical part of the thesis deals with the topic of the shortage of skilled workers, the theoretical background and portraits basic explanations. The practical part of the bachelor thesis uses an empirical analysis of selected variables to investigate which benefits, e.g. remuneration and offerings, in job advertisements are used by employers in the nursing sector to recruit employees.
The results of this analysis are then evaluated, assessed and finally interpreted. The results of this thesis will be used to derive suggestions for improvements in personnel marketing (successful recruitment of candidates) and to point out which details need to be considered when drafting job advertisements.
Veränderungen sind in Projekten allgegenwärtig. Kaum ein Projekt erreicht seine Ziele ohne zwischenzeitliche Anpassungen. Durch die Globalisierung sind Projektteams heutzutage zunehmend interkulturell aufgestellt. Aus diesem Grund ist es das Ziel dieser Abschlussarbeit Maßnahmen aufzuzeigen, durch die die Kommunikation von Veränderungen in einem Projekt mit interkulturellem Projekthintergrund der DB Energie GmbH optimiert werden kann. Dazu wurden die folgenden Forschungsfragen gestellt: Inwieweit haben kulturelle Unterschiede innerhalb eines Projektteams Einfluss auf die Veränderungskommunikation? und Welche Kommunikationskanäle und Maßnahmen können dazu beitragen die Kommunikation im Change Management Prozess zu verbessern? Um die Forschungsfragen zu beantworten, sind Interviews geführt und eine Online-Umfrage im Projekt durchgeführt worden, die sich an die Mitarbeiter in dem betrachteten Projekt der DB Energie GmbH richtete. Die Ergebnisse der Interviews haben gezeigt, dass der kulturelle Hintergrund von Projektmitarbeitern kaum einen Einfluss auf die Wahrnehmung sowie das Verständnis von kommunizierten Veränderungen hat, da die Experten sich der deutschen Kultur angepasst haben. Es ist also nicht notwendig, in Bezug auf die Kommunikation im Hinblick auf den kulturellen Hintergrund unterschiedlich zu verfahren. Die Antworten auf dem Fragebogen zeigen, dass die Sprache keinen Einfluss auf das Verständnis der Veränderung hat, dennoch sollte darüber nachgedacht werden, zweisprachig zu kommunizieren. Bezogen auf den Kommunikationskanal eigenen sich besonders E-Mails oder auch E-Mails in Verbindung mit dem einmal monatlich stattfindenden Floorbriefings. Wer die Veränderung kommuniziert ist zweitrangig. Zudem wird deutlich, dass Diskussionen und Nachfragen des Kommunikators bezogen auf das Verständnis der kommunizierten Veränderungen helfen.
The objective of this thesis is to determine whether or which of the two types of praise effort-based or ability-based – has more positive psychological effects on humans.
Therefore, various study results on these two types of praise will be summarized and compared. This comparison shows that in the short-term, ability-based praise can have a more positive effect on the performance of a person, but in the long-term, effort-based praise has a much better effect. In order to explain this effect, the following two theoretical approaches are examined in more detail: theory of fixed and growth mindset and the effort-ability-relation. Although theory and study results suggest that effort-based praise is the better option, there are some reasons why using only effort-based praise can be harmful. To overcome these harmful effects, it is important to use praise responsibly and accordingly as well as to be aware of its powerful influence.
The literature on feedback was reviewed with respect to its effectiveness. The argument was made that the effectiveness is determined by the recipient´s feedback orientation (openness to feedback). The factors were explored by answering three questions derived from the hypothesized feedback orientation theory from Trost (2020). The research indicated two factors that contribute to employee feedback orientation. The first factor is the feedback source who should have a coach leadership style. The second factor is the feedback environment which should have the element of learning and coaching.
Job contentment, interpersonal relationships at work, quality of life – for a long time, these aspects were not given importance in an organizational context. Companies were considered rational units, and emotional aspects were neglected. Where people are recognized as an increasingly important resource in a company, emotions play a significant role. In the course of this, the interest in emotional intelligence in the workplace emerged. Especially in the field of leadership, emotional intelligence is now being given more and more attention and has proven to be a cause for numerous positive effects. Due to the limited research on this relation, this thesis aims to find out if and how emotional intelligence in leadership influences employee job satisfaction, specifically in a Danish organization. After outlining the foundations of emotional intelligence in leadership, job satisfaction, and Danish business culture, the empirical research focuses on employee interviews and an evaluation of the emotional intelligence of two managers. Specific focus is put on the employees' perception of their job satisfaction and their assessment of the importance of emotionally intelligent leadership. The results show the importance of emotionally intelligent behavior, and recommendations regarding the implementation of emotional intelligence to overcome workplace challenges are given.
Vor dem Hintergrund, dass es für Unternehmen immer schwieriger wird, junge und qualifizierte Arbeitskräfte zu finden, setzte sich diese Arbeit das Ziel, eine externe Employer Branding Strategie für den Küchen- und Grillgeräte-Hersteller RÖSLE GmbH & Co. KG in Marktoberdorf zu entwickeln. Durch konkrete Handlungsempfehlungen soll die Arbeitgeberattraktivität bei der Generation Z im Allgäu erhöht werden. Mithilfe einer Online- Befragung wurde die Zielgruppe im Allgäu zu ihren Vorstellungen und Erwartungen an einen Arbeitgeber befragt. Es hat sich gezeigt, dass vor allem sozialen Aspekten wie Sicherheit sowie Familie und Freunden eine große Bedeutung zukommen. Im Gegensatz zu der digitalen Versiertheit der Generation Z präferiert sie persönliche Kontakte gegenüber Internetrecherchen zur Arbeitgeberwahl. Ausgehend von diesen Erkenntnissen und einer Unternehmens- und Wettbewerbsanalyse konnte ein Arbeitgeberversprechen sowie Empfehlungen für die Umsetzung und Kommunikation abgeleitet werden.
The challenges of telework for employees in German companies
Due to the development of modern technology and new communication devices, the world of working as it has been known in the past, has changed already during the last decade. Working remotely is a well-known strategy in order to create a more flexible and less time-consuming way of work. In the year of 2020 the business industry world-wide had to face a whole new challenge with the outbreak of the coronavirus. Within a short period of time, companies had to create a work environment that either guaran-teed a healthy and secure workspace within the company's premises or enabled the employees to work remotely. As of this change, the author of this thesis was wondering if, with all the positive aspects that this new form of work could grant, there would also be disadvantages or in this paper called, challenges that employees face in their new work environment.
In order to receive answers to this question, a theoretical literature research to gain a substantial background knowledge was done. As the given situation was a new experience, with no comparable situations like this before, the author decided to create a survey which should be distributed to employees in Germany in which the participants are able to rate their recent experiences when it comes to working from home or remotely.
The results of the survey have shown that there are some challenges which have to be kept in mind in order to create a fair and safe environment for every person who is working from home. The most outstanding negative aspect of telework, following the results of the survey, is the missing personal contact to co-workers and managers but also customers when working from home. Another important aspect is the lack of opportunities, to create a proper workspace at home which can guarantee a decent work atmosphere.
Another result of this survey was that more than half of the participants can imagine working remotely a lot more than in the past. The results of the survey have shown, that despite of technical difficulties and other challenges faced by the people when they work remotely, most people wish to integrate this form of work a lot more in their daily life in the future. The positive aspects of telework are more valuable for most of the participants than the negative aspects.