Human Resource Management
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Employers must have the necessary tools to engage in the fight for talent, which is growing increasingly competitive. The rising competitiveness of the recruiting industry today has further driven the development of the recruitment process, resulting in the introduction of artificial intelligence (AI) techniques.
In this thesis, a literature review of current applications of AI in recruitment is conducted to better understand AI’s present strengths and limitations as well as its future potential.
In particular, this thesis attempts to clarify, from a recruitment strategy perspective, how AI can be used to improve recruitment and facilitate recruiters’ daily work, with a focus on which guidelines should be in place to achieve these goals.
The results reveal a significant gap between the promise and current reality of AI applications in human resources. However, with a few adjustments and cautious implementation, AI can indeed provide recruiters with promising solutions primarily by taking over tasks such as sourcing, screening and possibly even interviewing applicants through video screening. This has the potential to improve the quality of hiring and eliminate bias in recruitment. The thesis also finds that, at present, a fully automated process without any supervision from recruiters is unrealistic, at least in the final stages of the decision-making process, due to the ongoing and crucial need for a human touch and the currently foreseen negative cultural reaction to AI in its present limited form.
Today’s business and work environment has become increasingly exposed to the pressure of globalization and the steadily growing degree of virtuality. This is demonstrated by the rising number of global virtual teams (GVT) playing a crucial role in many internationally oriented organizations, with an ongoing upward trend. The purpose of this thesis is to promote a better understanding of how employees can be trained to collaborate successfully in a GVT, and whether this is possible at all. In this context, the paper primarily focuses on the social dimensions influencing successful virtual collaboration. A mixed methods approach of primary and secondary data was used in this thesis. Apart from a literature review providing a theoretical foundation of concepts concerning the key issues of the study, the paper examines two different perspectives. On the one hand, expert interviews with two European training companies and an active seminar participation enabled greater insight into the employee training industry. The objective was to discover the key sources of problems in GVTs leading companies to rely on professional help. A particular focus was laid on examining how trainers master the difficult task of preparing employees for global virtual teamwork as well as to collect information about the provided training services. As the interviews revealed, communication problems among the virtual team members (VTMs) display the main reason for a team’s low performance or failure. Concrete recommendations for actions have been described as a basis for optimizing the collaboration and to strengthen the social ties within a GVT. On the other hand, the main practical part of this thesis focuses on a GVT of a multinational business consultancy. An online survey and individual interviews with the team members have been conducted aiming at answering the following research questions: On the basis of which skills do present members of a GVT define successful virtual collaboration? How is the need for training services in general assessed? In addition, the empirical study examined the social dimensions among the VTMs and the team’s current work situation. On the basis of these insights, the team’s current need for training services has been analyzed and specific recommendations for actions have been proposed.
Die vorliegende Arbeit gibt einen Überblick über unterschiedliche Herangehensweisen des betrieblichen Suchtmanagements. Die Zielsetzung dabei ist es, die Auswirkung des strukturellen und kulturellen unternehmerischen Kontextes in Bezug auf das Suchtmanagement zu erläutern und die unterschiedlichen Sichtweisen des sensiblen Themas Sucht im Betrieb aufzuzeigen. Dadurch wird dargestellt, dass verschieden ausgerichtete Konzepte für eine erfolgreiche Etablierung gewissen kulturellen und strukturellen Voraussetzungen bedürfen, um von Mitarbeitern akzeptiert zu werden.
Dazu werden Schlussfolgerungen aus den Ausführungen und Erklärungen zum hierarchisch und agil geprägten Kontext für das betriebliche Suchtmanagement gezogen und vorhandene Konzepte der Literatur werden strategisch eingeordnet.
Beispielhaft werden die Erkenntnisse auf das entwickelte Konzept des Unternehmens IMS Gear angewandt und dieses wurde im Hinblick auf deren strategische Ausrichtung beleuchtet und eingeordnet.
The dynamic and constantly changing global competitive environment requires the development of advanced technologies and new operating procedures for a company´s internal processes. Human Resource Management bears the responsibility of assisting the organization in overcoming these challenges and effectively reshaping its procedures. This bachelor's thesis investigates the detailed process of implementing a Global Job Catalogue (GJC) at a company. The purpose and goal of this study is to evaluate whether the implementation of a GJC offers advantages, using an automotive company as an example. It analyses the practical application of a GJC and its integration into the Human Resources Department. Furthermore, a focus on the challenges and benefits of the implementation and integration process will be provided, including the use of innovative technologies such as Artificial Intelligence (AI) and Skills Management. To achieve the stated goal, semi-structured interviews with HR personnel from the automotive company have been carried out. The results of the study identify the benefits of a comprehensive GJC for each stakeholder, such as increased transparency, efficiency, and consistency across the organization. However, it also highlights the challenges associated with the implementation process, including the strict timeframe and the simultaneous pursuance of multiple relevant project components. Based on these findings, recommendations for the use case are derived, and a thorough conclusion is provided.
In the contemporary business landscape characterized by global economic uncertainty and rapid technological advancements, companies face increasing complexity in meeting their innovation targets. To address this challenge, established firms are engaging in collaborative partnerships with external entities, particularly startups, to leverage their knowledge and capabilities to gain a competitive advantage. Despite the growing popularity of corporate-startup collaboration (CSC), there remains a noticeable gap in the literature regarding the analysis of the dynamics and key success factors that are relevant to enhancing the collaborative process between these asymmetric entities. This study aims to fill this research space by investigating the dynamics, motives, objectives, and challenges of CSC, with a specific focus on identifying the success factors crucial for achieving favorable outcomes. Drawing upon insights from eight expert managers using a mixed-method approach, the study highlights the significance of addressing internal barriers and prioritizing key success factors to ensure successful outcomes in CSC. The research methodology involves a literature review, a pre-stage questionnaire, and semi-structured interviews to gather comprehensive data. The researchers have synthesized the findings to enhance an existing Co-Canvas model in a way that it is specifically tailored for CSC, thereby offering managers a practical framework to effectively navigate the complexities of CSC. The findings of this research hold implications for scholars, corporate leaders, and entrepreneurs, enabling them to evaluate past collaboration initiatives, identify potential sources of errors, and devise strategies to enhance their collaboration performance. By shedding light on the dynamics and success factors of CSC, this study contributes to the existing body of knowledge and offers valuable insights for strategically enhancing collaboration performance. However, the study refrains from making broad generalizations of the model due to the small sample size of experts.
The representation of female leaders in the STEM-field, especially the telecommunication industry, is rising in the 21st century. In contrast to men in leadership positions, there still exists an incongruity for female leaders, as the stereotypes associated with a leader correspond to those of a man. Therefore, women in leadership positions must decide between fulfilling their social role as being caring and warm, or to fulfil the leadership stereotype of being competent and dominant. To date, they cannot display their female side when in leadership positions, as the expectations one has about the ideal leader do not align with the emotional side of a woman.
The qualitative study is based on the classification of women and leaders in the Stereotype Content Model. The research is conducted in a telecommunication company. Therefor, employees of female leaders are interviewed about their perception of their leader. The findings of the research prove, that female leaders in the telecommunication industry are perceived against the female stereotypes. The findings show the female leaders are perceived rather male, meaning they are more competent than warm.
It is shown that female leaders must act against their social role, which has negative consequences for them. Consequences can be the avoidance of attempting to compete for certain roles, lower performance or social or economic punishment.
The current COVID-19 pandemic which resulted in a so called "people-crisis" changed the people work and forced businesses to re-locate teams to a virtual working environment.
Virtual and remote work became the only way for many firms to stay afloat, and it meant drastic and forced changes in the meaning of work for a large number of employees. Although this seemed to be impossible for many business organizations, the current reality proved the exact opposite. The pandemic put many teams on a test, which only the high-performers and the ones were ready to adapt, learn and grow could pass. Therefore, complex and well-developed organizations need effective team performance in order to survive. Even though technology makes collaboration possible in a virtual environment skills that make it successful. Employees who merely "perform their jobs" are no longer desired by many businesses. Instead, companies search for talent who own an agile mindset and have the required soft skills to work and adapt in a team.
The aim of this research is to provide general information on the importance of teamworking as well as to analyze the impact of the virtual working environment during COVID-19 crisis on the teamwork.
Content of this bachelor thesis is to portray the status quo in Germany´s discussion about its welcoming culture and its lack of qualified workers. Government actions as well as efforts from companies are shown in this paper. Two surveys were conducted about the welcoming culture in Germany and German companies. The first survey was asking companies about their need of qualified workers as well as an already might existing welcoming culture. The second survey was sent to qualified immigrants who came through projects to Germany, to find out how they perceived the efforts for a welcoming culture in Germany. The results of the whole research are summed up in the last part of the thesis with a critical eflection. The surveys were conducted with the support of Synergie Personal GmbH Deutschland, as well as with the help of the companies that participated in the projects of the Fachkräfteallianz Gewinnerregion.
Die vorliegende Bachelorarbeit befasst sich mit der Evaluierung der Unternehmensflexibilität bei Entsendungsleistungen. Dynamische Unternehmensumwelten fordern Organisationen im Wettbewerb sowie bei der Personal- und Talentgewinnung heraus und wirken auf eine strategische Ausrichtung im Bereich der Mitarbeiterentsendung. Unter Berücksichtigung von kulturellen Komponenten gilt es für Unternehmen, flexible Entsendungsmodule zu gestalten. Eine Literaturanalyse sowie die Abgrenzung zentraler Begrifflichkeiten bilden die Basis für die empirische Forschung. Mithilfe von qualitativen leitfadengestützten Experteninterviews mit Expatriates und Führungskräften werden Tendenzaussagen getroffen, inwieweit Unternehmen bereits eine Flexibilität bei Entsendungsleistungen nutzen und welche Handlungsanforderungen gegenüber flexibilisierten Entsendungsleistungen vorherrschen. Es wird analysiert, in welchem Ausmaß flexibilisierte Entsendungsleistungen zu einer Bedürfniserfüllung von Expatriates beitragen und ob sich eine Annahmeveränderung gegenüber standardisierten Entsendungskomponenten ableiten lässt. Das Resultat der Ergebnisdiskussion ist eine Handlungsempfehlung, welche die Erfüllung der individuellen Bedürfnisse des Expats im Einklang mit der vorherrschenden Unternehmenskultur berücksichtigt. Im Rahmen eines flexibilisierten Standardprozesses ist ein modularer Aufbau der Entsendungsleistungen mit vordefiniertem Kostenrahmen abbildbar.
A shortage of skilled workers is a problem which many organizations face when expanding their plants abroad. In Germany, for many organizations it is comparatively easy to prevent this problem by constantly training their own employees in the apprenticeship system but in their plants abroad this option is commonly not available. The only way to achieve the same option abroad is to implement the apprenticeship program in the plants independently. That bears many challenges but also many opportunities. This thesis focuses on the implementation of the apprenticeship in Mexico and seeks to examine the main challenges which arise before, during and after the implementation. After the examination of these and explaining their root cause, various solution approaches are analyzed and recommended based on the case of IMS Gear SE & Co. KGaA.