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Course of studies
The literature on feedback was reviewed with respect to its effectiveness. The argument was made that the effectiveness is determined by the recipient´s feedback orientation (openness to feedback). The factors were explored by answering three questions derived from the hypothesized feedback orientation theory from Trost (2020). The research indicated two factors that contribute to employee feedback orientation. The first factor is the feedback source who should have a coach leadership style. The second factor is the feedback environment which should have the element of learning and coaching.