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Collaboration in Mixed Homecare – A Study of Care Actors’ Acceptance Towards Supportive Groupware
(2019)
In a cross-national project, 14 neighborhoods from Germany, Austria and Switzerland were accompanied on their way to digitally supported neighborhood work. This paper discusses general requirements, choosing a suitable digital tool, the implementation process as well as the challenges faced by the various stakeholders. The following factors have been found to play a major role in sustainable neighborhood work: good fit with overall development strategy, interplay between online neighborhood work and physical interactions, strong existing neighborhood management structures, strategic planning of digitalization activities, start-up funding for innovation activities, and above all, the presence of a committed person or team as well as interesting content to attract users. Depending on the neighborhood, self-managed and individualistic solutions are preferred to generic and/or commercial solutions. There is no ‘fit-for-all’ path to sustainable digitally supported neighborhoods.
Collaboration applications for mixed homecare — A systematic review of evaluations and outcomes
(2020)
Social community is a basic need of human life. Exchange, networking and cooperation are the driving forces for innovation and are at the same time essential for the accomplishment of everyday life. Since the foundation of Facebook in 2004, (digital) networking has been redefined and constantly reinvented. Research and science endeavor to describe the phenomena, to analyze them scientifically and to make the benefits of digital networking accessible to all. In that context this article presents first results of the evaluation of a quarter related networking platform. Objectives of the evaluation are the derivation of criteria for the implementation of neighborhood apps as well as the gain in knowledge about content satisfaction and the user-friendliness of the neighborhood app used in the project. First results show that there is a cross-generational interest in digital networking and that tools for neighborhood work and district communication make the use of a neighborhood platform attractive. Nevertheless, there is a certain inhibition to the usage due to the fear to do something wrong, additional work and the low added value in the initial phase due to low numbers of users.