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Course of studies
Mitarbeiterbefragungen gelten als das am weitesten verbreitete Feedbackinstrument und sind seit langer Zeit Teil betrieblicher Praxis der meisten Unternehmen. Das gängige Format der klassischen Mitarbeiterbefragung stößt jedoch in Zeiten ständiger Veränderung zunehmend an seine Grenzen. Um den Anforderungen einer modernen Arbeitswelt gerecht zu werden, ist eine agilere Form notwendig. Pulsbefragungen sind regelmäßige, kurze und stark fokussierte Mitarbeiterbefragungen, die als Alternative oder Ergänzung Abhilfe schaffen können. Da es bisher jedoch wenig Forschung zu Pulsbefragungen gibt, soll die vorliegende Arbeit Einblicke in die aktuelle Umsetzung und Erfolgsfaktoren bieten. Hierzu wurde eine explorative Studie in Form einer anonymen Online-Umfrage durchgeführt. Die Erhebung erfolgte global und kam zu einer Stichprobe von 31 Teilnehmern. Die Studie kam zu dem Ergebnis, dass Pulsbefragungen in ihrer aktuellen Umsetzung variieren, meist jedoch regelmäßige, fokussierte Befragungen bezüglich strategischer Prioritäten durchgeführt werden. Als wichtigste Erfolgsfaktoren stellten sich leicht verständliche, einfach zu beantwortende Fragen, transparente Kommunikation der Ergebnisse, sowie Vertrauen in die Anonymität der Antworten heraus.
Soziale Medien sind aus dem modernen Leben nicht mehr wegzudenken, vor allem im Zusammenhang mit der Informationsflut und der Digitalisierung. Ihre Bedeutung für Unternehmen, insbesondere in Branchen wie der Medizintechnik, kann gar nicht hoch genug eingeschätzt werden. Plattformen wie LinkedIn und YouTube bieten nicht nur Möglichkeiten zur Verbreitung von Inhalten, sondern auch wichtige Kanäle zur Interaktion und Kommunikation mit Kunden. Die Arbeit behandelt Themen rund um die Grundlagen von Social Media, die Kommunikation mit Kunden am Beispiel des Unternehmens und die Ergebnisse einer Umfrage zur Nutzung von Social Media Plattformen. Unter Einbeziehung des direkten Kundenfeedbacks aus der durchgeführten Befragung soll eine umfassende Handlungsempfehlung für die effektive Nutzung von LinkedIn und YouTube durch die PAJUNK Medical Produkte GmbH entwickelt werden.
The dynamic and constantly changing global competitive environment requires the development of advanced technologies and new operating procedures for a company´s internal processes. Human Resource Management bears the responsibility of assisting the organization in overcoming these challenges and effectively reshaping its procedures. This bachelor's thesis investigates the detailed process of implementing a Global Job Catalogue (GJC) at a company. The purpose and goal of this study is to evaluate whether the implementation of a GJC offers advantages, using an automotive company as an example. It analyses the practical application of a GJC and its integration into the Human Resources Department. Furthermore, a focus on the challenges and benefits of the implementation and integration process will be provided, including the use of innovative technologies such as Artificial Intelligence (AI) and Skills Management. To achieve the stated goal, semi-structured interviews with HR personnel from the automotive company have been carried out. The results of the study identify the benefits of a comprehensive GJC for each stakeholder, such as increased transparency, efficiency, and consistency across the organization. However, it also highlights the challenges associated with the implementation process, including the strict timeframe and the simultaneous pursuance of multiple relevant project components. Based on these findings, recommendations for the use case are derived, and a thorough conclusion is provided.
The aim of this study is to investigate how cultural diversity is implemented and promoted in German startups and what best practices can be derived from these insights. The research question is: How is cultural diversity being implemented and promoted in German startups? Challenges and best practices.
As an empirical method to address the research question, expert interviews were conducted to gain precise insight into the strategies and initiatives of startups related to cultural diversity.
The results of the research have shown that cultural diversity has a significant impact on fostering innovation and creativity in startups. It also became clear that leadership within the company plays a crucial role in implementing cultural diversity and creating an inclusive environment. Research also showed that the implementation of formal initiatives in startups is limited due to company size and resource constraints.
Overall, the study has demonstrated that cultural diversity plays an important role in startups that should not be overlooked. Based on theoretical insights as well as findings from the study, best practices have been derived to serve as guidelines for startups aiming to efficiently and resourcefully implement cultural diversity.
Kennzahlen sind als Grundlage für die Steuerung und Bewertung von Vertriebsaktivitäten unerlässlich. In einem kundenzentrierten Unternehmensumfeld ist insbesondere die Akquise und Bindung profitabler Kunden für einen langfristigen Wettbewerbsvorteil wichtig. Infolgedessen sind klassische Kennzahlen wie der Marktanteil nicht ausreichend, um die Vertriebsperformance ganzheitlich abzubilden. Vielmehr benötigt es Kennzahlen, die den monetären Wert einer Kundenbeziehung greifbar machen.
Aus diesem Grund besteht das Ziel der vorliegenden Arbeit darin, zu identifizieren, wie ein Dashboard-Report die Vertriebsleitung mit relevanten Informationen versorgen kann, um die Akquise und Entwicklung profitabler Kunden zu fördern.
Im Rahmen des Forschungsvorhabens wurden leitfadengestützte Experteninterviews mit 15 Vertriebsexperten der Adolf Würth GmbH & Co. KG durchgeführt. Das erhobene Gesprächsmaterial wurde anschließend mit einer qualitativen Inhaltsanalyse thematisch strukturiert und zusammengefasst.
Die durchgeführte Forschung zeigt, dass die Vertriebsleitung zur qualitativen Bewertung und Steuerung der Kundenakquise insbesondere auf Informationen zum Kaufpotenzial angewiesen ist. Zusätzlich können firmographische Daten wie die Rechtsform, Branche und Größe wertvolle Informationen zur Qualität eines neuen Kunden liefern. Zur Bewertung und aktiven Steuerung der Kundenentwicklung sind Informationen zu Veränderungen im Kaufverhalten relevant. Insbesondere die Kauffrequenz, das Cross-Buying-Verhalten, die Produktwahl, die Vertriebskanalnutzung sowie das monetäre Kaufvolumen konnten als relevante Faktoren für die Bewertung der Kundenentwicklung identifiziert werden.
Das automatisierte Reporting dieser steuerungsrelevanten Informationen in einem Dashboard kann das Vertriebsmanagement dabei unterstützen, negative Entwicklungen rechtzeitig zu identifizieren und diesen gegenzusteuern. Beispielhaft wurde ein solches Dashboard für die AW KG in dieser Arbeit konzeptioniert.
In a world characterized by a shortage of skilled workers and digitalization, it is becoming increasingly important for companies to find suitable candidates for their vacancies. De-spite many risks, artificial intelligence offers companies the opportunity to restructure their HR and make their recruiting processes more efficient and target-oriented. Since Gen Z is the generation that will increasingly enter the job market in the near future, it is important to know and analyse the perceptions and needs of Gen Z regarding the use of AI in the recruiting process. For this reason, the task of this thesis is to find out how Gen Z perceives different scenarios of AI use in the recruiting process.
Wir leben in einer Zeit, in der unsere Gesellschaft sich in einem ständigen Wandel befindet. Sei es der Technologie-, Globalisierungs-, Arbeits-, Wirtschafts-, Kulturwandel und viele weitere. Doch nicht jeder Wandel ist positiv: So kommt uns oftmals auch das Wort Klimawandel zu Ohren. Die Menschheit steht vor der Herausforderung, einen nachhaltigen Lebensstil zu etablieren und dies angefangen bei den Organisationseinheiten, die einen großen Einfluss auf die ökonomischen Auswirkungen haben. Ziel der vorliegenden Arbeit ist es zu sehen, wie am Beispiel der EU-Taxonomie die Verknüpfung von finanzieller und nachhaltiger Unternehmensberichterstattung eingeleitet und umgesetzt wird. Dazu werden folgende Forschungsfragen behandelt:
- Wo liegen die Berührungspunkte zwischen der Nachhaltigkeitsberichterstattung und der Finanzberichterstattung der Unternehmen?
- Was sind die größten Herausforderungen bei der Implementierung der EU-Taxonomie? und
- Was für einen Nutzen hat die Taxonomie-Verordnung für Unternehmen?
Um die Forschungsfragen zu beantworten, wurden vorab die Wichtigkeit der zwei Berichterstattungen sowie die Umsetzung der EU-Taxonomie in Chemieunternehmen untersucht, um im Anschluss die Anwendbarkeit der erörterten Konzepte in der Praxis bewerten zu können. Aus der Forschung resultierte, dass die nachhaltige Berichterstattung wichtige Ergänzungsmaßstäbe zur finanziellen Berichterstattung bietet. Die Einführung der EU-Taxonomie ist zwar ein richtiger und wichtiger Schritt für die Standardisierung wirtschaftlicher Nachhaltigkeitsaktivitäten, es bestehen jedoch noch Möglichkeiten zur Optimierung.
This thesis investigates the persuasiveness of triathlon celebrities on consumer purchase intention, employing a quantitative research methodology grounded in the Source Credibility Model and the Match-up hypothesis. Through a survey-based approach, data was collected to analyse how consumers perceive characteristics of triathlon sports celebrities and how the match-up between triathlon celebrities and product types as well as the perceived characteristics affect consumer purchase intention. Running shoes and winter boots were selected as the two product types.
The study population consisted of a total sample size of 204 respondents. Descriptive statistics and multiple linear regression analyses were conducted to explore the relationships between triathlon sports celebrities' attributes, product-endorser matchup, and consumer purchase intention. Findings revealed significant positive relationships between perceived expertise and purchase intention for both running shoes and winter boots. Moreover, a positive relationship was observed between perceived physical attractiveness of triathlon celebrities and purchase intention for both products. While perceived trustworthiness did not significantly impact purchase intention, the study demonstrated a positive relationship between perceived product-endorser match-up and purchase intention for both products. Practical implications stemming from these findings emphasize the importance of strategic sport celebrity selection and product-endorser fit in endorsement campaigns. This research contributes to the academic field by focusing specifically on triathlon celebrities’ and their persuasive impact towards consumers.
Der Tourismus ist eine der größten und profitabelsten Branchen der Welt. Seit vielen Jahren wächst der Umsatz und die Zahl der Gäste stetig, aber der Wettbewerb in dieser Branche ist groß. Viele Reiseziele und Unternehmen versuchen, über die Social-Media-Plattformen neue Kunden zu gewinnen. In den letzten Jahren haben viele Unternehmen die Macht und den Einfluss von Social Media erkannt, und es wurde zu einem der effektivsten Marketing-Tools. Doch wie hat sich Social Media genau auf die Tourismusbranche ausgewirkt und wie groß ist der Einfluss auf Destinationen und Unternehmen? Die folgende Arbeit analysiert die Auswirkungen von Social Media auf die Tourismusbranche und sucht nach Möglichkeiten, diesen Einfluss für das Marketing in dem jeweiligen Bereich zu nutzen.
Tourism is one of the biggest and most profitable industries in the world. Since many years it keeps a steady grow in revenue and guests, but the competition is high in this branch. Many destinations and companies are trying to win new customers through emerging Social Media platforms. In recent years a lot of companies recognized the power and influence of social media, and it became one of the most effective marketing-tools. But how did Social Media effect the Tourism industry exactly and how big is it´s influence on destinations and companies? The following thesis analyzes the effects of social media on the tourism industry and searches for ways to use this influence for marketing in the respective field.
Gesundheitliche Aspekte im Homeoffice
Der gesundheitliche Zustand eines Menschen spielt eine wichtige Rolle im Leben. Gerade die Arbeitswelt wird von vielen wichtigen Faktoren wie der Leistungsfähigkeit oder dem Wohlbefinden jedes Einzelnen stark beeinträchtigt. Die Corona-Pandemie und ihre Auswirkungen führten zu zahlreichen Krankheitsfällen unter Arbeitnehmern, was viele dazu zwang, in das Homeoffice zu wechseln und von dort aus zu arbeiten. Nach der Pandemie hat sich das Arbeiten von zu Hause aus als sehr praktisch erwiesen und hat sich mittlerweile zu einer Normalität in der Arbeitswelt entwickelt. Da es in der Zukunft höchstwahrscheinlich weiterhin bedeutsam sein wird, ist es wichtig, dass Menschen, die von zu Hause arbeiten, eine starke gesundheitliche Unterstützung bekommen, vergleichbar mit der, wie in traditionellen Büros.
Die vorliegende Arbeit fokussiert sich auf die gesundheitlichen Probleme, mit denen Homeoffice-Arbeiter konfrontiert sind sowie die daraus folgenden Handlungsempfehlungen, die für die Aufrechterhaltung der Gesundheit eine wichtige Rolle spielen. Dabei wurden Literaturrecherchen, Umfragen mit 94 Homeoffice-Teilnehmern sowie Interviews mit Experten aus den Bereichen Personal, Vertrieb und der Arbeitsmedizin durchgeführt.
Die daraus folgenden Ergebnisse der Untersuchung sollen zeigen, ob und wie stark die Arbeiter davon betroffen sind und wie man dem entgegenwirken kann.