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Course of studies
Exploring Employer Attractiveness: A Qualitative Study of Generation Z Business Students in Germany
(2024)
Employers are facing difficulties in attracting and recruiting employees due to the demographic change in Germany, the resulting retirement of Baby Boomers and the labor force shortage. The focus currently lies on Generation Z which is about to enter the labor market and which’s values, requirements and needs differ significantly from those of previous generations. This thesis aims to identify the requirements Generation Z has of employers by answering the research question: “What are the specific requirements that employers must meet in order to be considered attractive by Generation Z?”. The extensive literature review on employer attractiveness and the relevant generations, especially Generation Z, builds the foundation for the empirical research: qualitative interviews with business students of Generation Z in their final semester. This provides an in-depth insight on their current requirements and perspectives of attractive employers and therefore serves as a basis for the recommendations for companies. The findings revealed that a positive working climate, workplace proximity, above-average remuneration and transparent communication are essential requirements to be fulfilled. Above all, however, employers should focus on supporting the reconciliation of work and private life through offering working from home and flexible working hours.
Artificial intelligence is a disruptive technology, offering increasingly more opportunities to companies. However, the low digital maturity of the private banking sector, makes it hard for private banks to take advantage of this opportunity. Simultaneously, customers are expecting more digital solutions, forcing companies to adapt their services.
The aim of this paper is to provide an overview, drawing conclusions about whether the implementation of AI technologies is profitable in the private banking sector.
This thesis is based on recent research about current possible applications and the respective benefits, risks and costs. Two use cases will be thoroughly analysed: the application of automated credit risk management systems and AI powered indexes. In the first case, the software NOLA 2.0 will be evaluated and used as a benchmark to highlight the positive and negative aspects deriving from AI credit risk management software. In the second case, the AI powered index AiPEXAR will be presented and compared to the most common ETF S&P 500, analysing the differences in their computation and their performance over time.
The analysis concluded that, even though the benefits substantially depend on the individual company, AI chatbots, customers' engagement, credit risk management software and banking apps are advantageous for private banks. Yet, the implementation of AI powered indexes may be precocious and therefore not yet profitable. It can also be concluded that for private banks, whose core competitive advantage lies in the expertise of the relationship managers, the digitalization of advisory may lead to unsatisfied customers.
Sustainable sourcing strategies to prevent environmental and human rights risks
along the supply chain have become increasingly relevant for global operating
companies. The aim of this thesis is to provide the theoretical framework and
practical implementation of a sustainable sourcing risk management system
anchored in the German supply chain law and based on defined criteria. These
criteria include requirements in the area of Natural Capital and Materials that are important for the company Kendrion N.V. In total, three research questions have been defined: What are the required criteria of Natural Capital and Materials the suppliers should comply with? How should these be implemented for Kendrion and its supply chain? And what are the remaining challenges?
In detail, the requirement criteria contain the topics of renewable energy, energy efficiency, greenhouse gas emissions, waste management, reuse and recycling, as well as current regulations of the European Union.
The practical implementation demonstrates the implementation at Kendrion N.V. To assess risks along the supply chain, a questionnaire is developed that serves as a basis for the evaluation process. In addition, this thesis includes the concept creation of a Power BI report that can be used as a methodology for the risk management analysis. The Power BI system presented at the end of this thesis will be used as a template for Kendrion to evaluate the results of the supplier questionnaire as part of the risk management system. However, some challenges need to be addressed: The proportion of suppliers who have signed the Code of Conduct, the reliability of the supplier data provided, and the verification of supplier contacts.
Influencer marketing has become one of the most popular marketing strategies in today’s ever changing digital scene. Despite being a popular technique of engaging customers, influencer marketing is still difficult for marketers and brands to understand the meaning behind of it and how to take advantage of influencer marketing. The research delves into the multifaceted landscape of influencer marketing. The research questions revolved around three key aspects of influencer marketing. Firstly, a profound exploration of influencer marketing was undertaken, delving into its evolution, benefits and underlying principles of influencer marketing was important to fully understand its dynamic role in modern marketing. Beyond this, an in-depth analysis scrutinized the impact of influencer marketing on consumer purchase behavior, peeling back layers to reveal the nuanced interplay of trust, and authenticity. To answer these questions a thorough analysis of influencer content and consumer interactions was done. To extract meaningful insights, to provide a holistic understanding of the symbiotic relationship between influencers and consumers. Trust emerged as a linchpin in the effectiveness of influencer marketing, profoundly influencing consumer perceptions and behaviors. Conclusively, the study highlights the indispensability of trust and authenticity in influencer marketing. Brands seeking success in influencer-driven consumer engagement must prioritize and harness these factors to navigate the complexities of contemporary marketing landscapes successfully.
Total Hip Arthroplasty is a highly effective procedure. Precise preoperative planning is crucial for a positive patient outcome. One approach to improve patient outcomes is preoperative planning of hip implants, which could replace the currently dominant 2D planning and improve processes in dealer markets by enabling more efficient delivery. The objective of this study is to survey and measure dealers’ acceptance of a patient-specific delivery and operating room setting. The evaluation is based on the Technology Acceptance Model. A recommendation for action will be derived from the evaluation.
This study examines the acceptance of new technologies through a systematic literature review utilizing the Technology Acceptance Model. Additionally, it presents the current state of 2D and 3D planning for hip implants and analyzes the Italian and Brazilian dealer markets. The target group was surveyed quantitatively, and their acceptance was analyzed and interpreted using descriptive statistical evaluation.
The two markets share similarities in their current requirements and conditions. In Italy and Brazil, planning is done intraoperatively by surgeons, which has been identified as an obstacle on several occasions. Acceptance of the new process is therefore mixed and requires supportive measures.
The similarities between the two markets allow for uniform comparability and interpretation. However, the acceptance can be traced back to the lack of preoperative planning among surgeons. It is clear that both markets are rather critical of a switch to preoperative planning, especially 3D planning. Therefore, some measures and further research on surgeons must first be taken before a successful implementation is possible.
This thesis investigates the integration of Artificial Intelligence (AI) in the recruitment processes of Small and Medium Enterprises (SMEs), highlighting both the opportunities and challenges of such technologies. It examines the potential benefits of AI in recruitment, including increased efficiency and unbiased decision-making, as well as challenges such as data privacy concerns. Through qualitative research and interviews with HR professionals, the study not only explores the current landscape of AI in recruitment but also proposes a comprehensive implementation plan for SMEs. This plan is designed to help SMEs navigate the complexities of adopting AI technologies, ensuring they can effectively leverage AI tools to enhance their recruitment outcomes and overcome the barriers to implementation.
Steuerliche Gestaltungsmöglichkeiten von privaten Vermögensgegenständen über einen Familienpool
(2024)
The following paper deals with the topic of which tax structuring options are possible for the transfer of private assets via a family pool under German tax law. The research question examined here is whether it is worthwhile from a tax perspective to transfer private assets to a family pool and which legal form is most suitable for this. In particular, the difference in terms of inheritance tax between a transfer through a family pool and an inheritance upon the death of the testator is examined. In order to answer the research question, a detailed literature review was first carried out on the special tax circumstances of the legal forms suitable for a family pool. Subsequently, the topics brought to light by the research were introduced into three case studies for better comprehensibility in order to demonstrate the tax advantages of a family pool.The tax burden calculations show that a family pool can be worthwhile for tax and administrative reasons if set up early on
Employee engagement is crucial for companies because of its positive influence on performance, retention, and profitability. However, the rising appearance of hybrid workplaces and generational changes have presented challenges in maintaining employee engagement. Leadership has been shown to play an important role in developing engaged employees. This paper examines the relationship between transformational leadership and employee engagement and whether gender, presented as male, diverse and female, impacts this relationship.
A sample of 118 respondents, that have worked for over one year under a leader, has been analyzed through simple and multiple regressions. The relationship between transformational leadership and employee engagement proved significantly positive, highlighting the key role leadership plays when fostering engaged employees. However, the moderating relationship of all three genders was not significant. These results suggest that companies should focus on training transformational leaders and engaging employees regardless of the employee's gender.
The Bachelor Thesis examines the effects of the integration of environmental, social and governmental (ESG) criteria in equity funds on performance compared to conventional equity funds. For this purpose, a quantitative analysis is carried out which includes a detailed examination of 769 equity funds. The equity funds are divided into two different groups - ESG equity funds and conventional equity funds - and are analyzed for various financial ratios. The goal of the study is to illustrate the financial performance differences between ESG-focused equity funds and conventional equity funds and thus provide a scientific contribution to the academic debate on sustainable investments. Initially, the thesis delves into the central concepts of ESG, the historical development of investment funds, theoretical frameworks, and existing studies. The following analysis provides an insight into the relationship between ESG criteria and the performance of equity funds. It not only draws on two different ESG rating systems, but also provides a geographical breakdown. Although the work as a whole helps to develop a deeper understanding of sustainable investment and highlights potential implications for investors and the financial sector, the results of the analysis show that more research is needed in this area.
The following thesis analyzes what a new sustainable pension reform for Germany could look like and which aspects can be adopted from other countries. It is shown that the German pension system needs a reform because it lacks sustainability due to the demographic change taking place and the associated poverty in old age. Another factor is the lack of state subsidies. To this
end, five different countries were analyzed, a survey and a utility analysis were conducted in order to compare the countries according to certain criteria and to draw conclusions as to which pension system or which aspects could be copied and implemented in Germany. The results show that Sweden and Norway have a sophisticated pension system with many aspects that could be adopted. Austria also provides some good ideas. The existing plans of the German government and other experts show that Germany is on the right track, but needs to be reformed
as soon as possible in order to achieve a positive result immediately.
The primary purpose of this thesis is to examine if the implementation of process mining significantly impacts a company’s competitive advantage, what challenges organizations face during that process and while using the tool as well as to identify drivers for business value generation and for which purposes and in which areas process mining is applied along the value chain. Therefore, an exploratory case study was conducted based on ten in-depth expert interviews containing representatives of various industries.
Today’s business environment of uncertainty and increasing volatility demands for organizational resilience and adaptability. Businesses recognize the importance of effective process execution and management based on the necessity of process optimization in order to sustain competitive. Due to its universality of application and its ability to deliver ubiquitous value in ways that never have been possible before, process mining is gaining vast popularity across various domains.
Findings appear to show that process mining is seen as modern, innovative, and supportive means to gain transparency over processes’ complexity by facilitating the ease of identifying improvement areas on a holistic end-to-end perspective of a company’s value chain.
Thus, businesses use process mining to yield the creation of monetary and non-monetary values by deploying an iterative cycle of continuous improvement. Hence, value potentials are realized by transforming actionable insights obtained into suitable actions serving as enablement for value capture. Despite that, process mining impacts organizations on different levels, whereas such impacts potentially affect a company’s competitive advantage through several paths. The study further explores a variety of success factors consisting of antecedents for effective usage and drivers for consistent value creation of process mining. The analysis depicts moderating effects of success factors on several challenges, whereas organizational challenges clearly overweight technical’s. Ultimately, implications for further research and managerial actions are presented focusing on the organizational perspective of process mining.
Hybrid work is an increasingly common model of work applied around the globe and is expected to be continuously gaining importance. This thesis is aimed at identifying what impacts hybrid work has on international companies. A literature review was conducted to provide findings of recent research to identify possible positive as well as negative impacts. Furthermore, a survey was distributed to 150 employees with leading positions in international companies, resulting in 16 responses, which were analysed using metrics of multiple regression. The qualitative part of the survey was assessed as well. The small sample size only allows for an indication that hybrid work might impact sick days of the workforce in a negative way and that less business trips are taken due to hybrid work. The other impacts that were identified through the survey suggest impacts on a larger scale than simply human resources, indicating that hybrid work can impact the entire profitability of a company and should therefore be properly assessed and managed with a broad view on all possible impacts on different levels in mind.
When discussing the current textile and apparel industries’ status quo, at some point attention will most likely shift towards the challenges fast fashion companies have to encounter due to the increased interest in sustainability practices. This bachelor dissertation examines the sustainability reports of three major fashion brands – Adidas, H&M, and Inditex, with the aim to gain insights of the current situation of non-financial reporting.
The study examines how companies address various aspects of Environmental, Social, and Governance (ESG) factors within their sustainability reports. It also investigates whether these companies prioritize different topics in their practices. Furthermore, the research evaluates how extensively fashion companies incorporate industry-standard KPIs to measure and compare their
sustainability performances.
The results show that the three companies focus on ESG factors differently, with environmental issues being consistently addressed, although the degrees of emphasis vary. Inditex emerges as a leader in fulfilling ESG criteria, with Adidas and H&M closely behind. Analyzing a company’s KPIs reveals a range of diverse approaches, complicating comparisons with competitors. However, following set standards such as the GRI Standards enhances credibility, even though transparency improvements are possible. With the EU’s CSRD regulation on the horizon, companies are encouraged to improve data accuracy and transparency, which may lead to changes in strategic directions.
This study emphasizes the importance of fair reporting, clear communication, and standardized frameworks to promote sustainability. With the insights provided by the research, this work is aimed at researchers, shareholders, and stakeholders interested in understanding, or implementing sustainability practices within the fashion industry.
The objective of this work is to determine which strategic management model is the most suitable for developing a strategy framework for an international, decentralised organisation to ensure sustainable e-business growth. To achieve this, primary and secondary data are analysed, using a combination of comparative and qualitative approaches. Three strategic management models are presented. The Balanced Scorecard and the Objectives and Key Results are selected for a deeper literature review to assess their applicability according to criteria considered critical in a decentralised e-business context. Based on the literature, a hypothesis is formulated suggesting that Objectives and Key Results is the most suitable model for this purpose. Using a concrete case study, -the e-business project Vision 30 of the Würth Group-, both models are developed. The results and development processes are compared and evaluated, showing that although the Objectives and Key Results has significant advantages, it cannot serve as a universally applicable framework. The Balanced Scorecard‘s strategy map uses predefined perspectives, allowing for customisation and individual adaptations for companies. Therefore, the hypothesis was rejected. This demonstrates that the strategy map provides the necessary flexibility while maintaining alignment, which is crucial for success in today’s decentralised business landscape. Further research in the field of strategic management models could investigate the effectiveness of combining both models.
The dynamic and constantly changing global competitive environment requires the development of advanced technologies and new operating procedures for a company´s internal processes. Human Resource Management bears the responsibility of assisting the organization in overcoming these challenges and effectively reshaping its procedures. This bachelor's thesis investigates the detailed process of implementing a Global Job Catalogue (GJC) at a company. The purpose and goal of this study is to evaluate whether the implementation of a GJC offers advantages, using an automotive company as an example. It analyses the practical application of a GJC and its integration into the Human Resources Department. Furthermore, a focus on the challenges and benefits of the implementation and integration process will be provided, including the use of innovative technologies such as Artificial Intelligence (AI) and Skills Management. To achieve the stated goal, semi-structured interviews with HR personnel from the automotive company have been carried out. The results of the study identify the benefits of a comprehensive GJC for each stakeholder, such as increased transparency, efficiency, and consistency across the organization. However, it also highlights the challenges associated with the implementation process, including the strict timeframe and the simultaneous pursuance of multiple relevant project components. Based on these findings, recommendations for the use case are derived, and a thorough conclusion is provided.
The aim of this study is to investigate how cultural diversity is implemented and promoted in German startups and what best practices can be derived from these insights. The research question is: How is cultural diversity being implemented and promoted in German startups? Challenges and best practices.
As an empirical method to address the research question, expert interviews were conducted to gain precise insight into the strategies and initiatives of startups related to cultural diversity.
The results of the research have shown that cultural diversity has a significant impact on fostering innovation and creativity in startups. It also became clear that leadership within the company plays a crucial role in implementing cultural diversity and creating an inclusive environment. Research also showed that the implementation of formal initiatives in startups is limited due to company size and resource constraints.
Overall, the study has demonstrated that cultural diversity plays an important role in startups that should not be overlooked. Based on theoretical insights as well as findings from the study, best practices have been derived to serve as guidelines for startups aiming to efficiently and resourcefully implement cultural diversity.
This thesis investigates the persuasiveness of triathlon celebrities on consumer purchase intention, employing a quantitative research methodology grounded in the Source Credibility Model and the Match-up hypothesis. Through a survey-based approach, data was collected to analyse how consumers perceive characteristics of triathlon sports celebrities and how the match-up between triathlon celebrities and product types as well as the perceived characteristics affect consumer purchase intention. Running shoes and winter boots were selected as the two product types.
The study population consisted of a total sample size of 204 respondents. Descriptive statistics and multiple linear regression analyses were conducted to explore the relationships between triathlon sports celebrities' attributes, product-endorser matchup, and consumer purchase intention. Findings revealed significant positive relationships between perceived expertise and purchase intention for both running shoes and winter boots. Moreover, a positive relationship was observed between perceived physical attractiveness of triathlon celebrities and purchase intention for both products. While perceived trustworthiness did not significantly impact purchase intention, the study demonstrated a positive relationship between perceived product-endorser match-up and purchase intention for both products. Practical implications stemming from these findings emphasize the importance of strategic sport celebrity selection and product-endorser fit in endorsement campaigns. This research contributes to the academic field by focusing specifically on triathlon celebrities’ and their persuasive impact towards consumers.
This thesis examines Life Cycle Costing through a literature review and a fictional case study. It explores key challenges faced in implementing and utilizing Life Cycle Costing, proposes strategies for overcoming these challenges, and evaluates the potential impact of early integration of this technique on decision-making processes. Additionally, by use of the case study, the thesis exemplifies how Life Cycle Costing identifies trade-offs that would otherwise have remained unnoticed. The case study highlights how the implementation of the technique unveils that the option initially expected to be more costly turns out to be more economical. The findings underscore the superiority of the Life Cycle Costing methodology, questioning the narrow focus on immediate costs in traditional cost accounting, opening the door to a business model where long-term cost savings are recognized and valued.
The goal of this study is to answer if the corona pandemic changed the risk aversiveness and risk tolerance of young German adults and how it changed their decisions when investing in shares, by using the behavioral finance approach.
To answer this question, a literature recherche and a quantitative study were done. The quantitative study consists of a questionnaire, which was answered by 216 German adults with ages ranging from 18 to 35.
With the increasing popularity of the home office model and the limited exploration of associated stressors necessitate a comprehensive investigation of potential drawbacks. This thesis embarks on an investigation of how the home office paradigm can be leveraged to alleviate distress, nurture mental well-being. Specifically, it delves into an analysis of five prominent stressors inherent in the home office context, identifying effective strategies for mitigating each one adeptly. The data and research in this thesis are drawn from existing literature on the work concept. The findings underscore the substantial influence of these stressors on employees’ mental health and productivity. However, specific measures to mitigate these challenges are identified and thoroughly expounded upon. This research provides valuable insights into optimizing the home office environment and promoting the holistic well-being of employees.
Greenwashing in the clothing industry and its impact on the corporate image of consumers in Germany
(2023)
With issues like climate change and the pollution of our planet, more and more clothing companies are following the trend of a sustainable marketing strategy. Greenwashing is often associated with that, as not all companies are honest about their statements. This study examines how greenwashing by a company in the clothing industry impacts the corporate image of 18 to 30-year-old adults in Germany. Studies regarding sustainability, consumer behaviour towards sustainable products, the behaviour in case of greenwashing incidents, and the identification of greenwashing are investigated. For the analysis, online survey data of 244 Hochschule Furtwangen University study participants are examined. The descriptive study provides information about the behaviour of consumers regarding sustainable clothing and their behaviour when it comes to greenwashing. It was found that consumers tend not to consider sustainability when buying clothes. Very few inform themselves about sustainability, and sustainable labels do not seem to influence their shopping decisions. The image of the consumer about the company involved in greenwashing appears to deteriorate. In addition, the willingness to keep buying from the company seems to be stopped or reduced for the majority. A weak positive correlation was found between consumer behaviour concerning the topics of sustainability and greenwashing. It can be summarised that the dishonest behaviour of clothing companies can harm their consumers' corporate image and brand loyalty.
This thesis examines the potential for small and medium-sized enterprises (SMEs) in the German apparel industry to enhance circular capabilities. Given the urgency of environmental issues in garment production, the thesis delves into the broader context of the textile and apparel industry, circularity principles, circular product design, as well as business and regulatory framework conditions. However, this transformation necessitates substantial innovation, which can be challenging, especially for SMEs facing resource constraints. A utility analysis-based tool to support SMEs' circularity journeys is introduced, by systematically evaluating textile fibers. This approach assists SMEs in optimizing material choices and complying with sustainability standards and reporting. To demonstrate its effectiveness, the tool is applied for HAKRO GmbH, a SME in the German apparel industry. The assessment results indicate prioritization of specific fiber choices, emphasize knowledge gaps, and spotlight opportunities for innovation and circularity. The tool's systematic approach enables SMEs like HAKRO GmbH to strategically select material options, streamline innovation efforts, and align with CE principles. Ultimately, this research contributes to advancing CE transitions within the apparel industry by offering insights into enhancing circular capabilities for SMEs and facilitating informed decision-making through a utility analysis-based approach.
This Bachelor's thesis explores the impact of the EU Taxonomy on the Automobile in- dustry, focusing on, Mercedes Benz Group AG, BMW Group AG, Volkswagen AG, Por- sche AG, and Audi AG.
In the first part, relevant theoretical background information will be given to get an un- derstanding of the EU Taxonomy framework. It will explain the purpose of the EU Tax- onomy, relevant keywords, and the reporting obligations of companies including an ex- planation of the role of IFRS.
The second part will analyze the annual reports to evaluate the feasibility of the imple- mentation of the EU Taxonomy framework. This includes the analysis of the companies reporting as well as the comparison of the economic activities of the companies. There were discrepancies observed among the reporting practices of Mercedes Benz, BMW, Volkswagen, Porsche, and Audi. It has been determined, that all car manufacturers listed a varying number of economic activities that contributed to their eligible and aligned KPIs. The disclosure of the key performance indicators turnover, capital expenditure, and operational expenditure of the five companies was examined. All manufacturers classi- fied their entire vehicle portfolios, regardless of emission output, as eligible under the EU Taxonomy, leading to challenges in accurately assessing their environmental impact. Lastly, to determine the greenest company of the five car manufacturers the Taxonomy- aligned key performance indicators within the automobile industry were analyzed. How- ever, the determination of the greenest company proved inconclusive due to conflicting results from the analyzed KPIs.
In conclusion, the implementation of the EU Taxonomy in the automobile industry is found to be partially feasible, primarily due to inconsistencies in its application among the manufacturers.
Reviewing Expats' perceptions on global leadership competencies: the case of multinationals in Asia
(2023)
In an era of increasing globalization, companies struggling with a leadership gap in Asia feel compelled to equip their leaders with global leadership competencies that meet international standards. Therefore, this paper clearly defines the role of the worldwide standard of global competencies and how it contributes to a company's human resource development program. We use a multinational company as a case study. Qualitative interviews were conducted to explore how expats perceive global leadership competencies in relation to global standards and the personnel development program. By reflecting on the staff development program concerning the standardized global leadership competencies, the case study can be beneficial for the company as opportunities for improvement of the development program were found, and approaches were presented on this basis.
The representation of female leaders in the STEM-field, especially the telecommunication industry, is rising in the 21st century. In contrast to men in leadership positions, there still exists an incongruity for female leaders, as the stereotypes associated with a leader correspond to those of a man. Therefore, women in leadership positions must decide between fulfilling their social role as being caring and warm, or to fulfil the leadership stereotype of being competent and dominant. To date, they cannot display their female side when in leadership positions, as the expectations one has about the ideal leader do not align with the emotional side of a woman.
The qualitative study is based on the classification of women and leaders in the Stereotype Content Model. The research is conducted in a telecommunication company. Therefor, employees of female leaders are interviewed about their perception of their leader. The findings of the research prove, that female leaders in the telecommunication industry are perceived against the female stereotypes. The findings show the female leaders are perceived rather male, meaning they are more competent than warm.
It is shown that female leaders must act against their social role, which has negative consequences for them. Consequences can be the avoidance of attempting to compete for certain roles, lower performance or social or economic punishment.
This thesis explores the impact of culture and diversity on multicultural teams and the potential benefits of adopting a transcultural approach to enhance team collaboration and effectiveness. The study highlights that cultural differences can present challenges to team collaboration and communication, but a transcultural approach can promote appreciation and understanding of these differences, leading to stronger relationships and greater success in a global business environment.
Intercultural competences, such as an open mind and flexibility, are essential for overcoming challenges arising from cultural differences in teams, and experience and training are recommended to develop these competences. Effective diversity management and developing intercultural competences are essential to thrive in a multicultural environment. Transcultural learning provides a valuable framework for understanding cultural diversity and fostering mutual understanding and respect between cultures. Adopting a transcultural approach can create commonalities and value in terms of global unity and understanding, making it an essential component of international business in today's globalized society.
Abstract
In the last decade, green bonds have become one of the most prominent and popular
financing instruments for mitigating climate change. The purpose of this paper is to analyze the impacts of green bonds with regard to climate neutrality and compare their performance with conventional bonds. Therefore, the following research questions were answered: What are the latest developments in the green bond market? What is the present state of standardized regulations? How do green bonds perform compared to their conventional counterparts? How transparent and "green" is the current green bond market? The paper is based on a literature review in the theoretical part and a practical part illustrating an insight into the current green bond market through three case studies.
In the green bond market, which has been growing steadily since 2015, Europe's increasingly strong and prominent position is evident. With a global market volume of over $500 billion in 2021, there has been a substantial increase in market growth during the past few years. A large body of literature shows that green bonds do not exhibit significant differences in performance compared to their conventional counterparts. As the green bond market matures, the phenomenon of a green bond premium is slowly disappearing. Which is in line with the results of the case studies. The green bonds outperform the conventional bonds and achieve a higher return. Further, a lack of standardized regulations can be observed. There are not one but many voluntary standards and regulations. As a result, the actual sustainability and impact of green bonds are difficult to measure.
Heart leadership is a leadership style which focuses on finding purpose and
passion in one’s life and job. The generation Y (Millennials), as a rather
technophile generation entered companies around of the turn of the
millennium. On the one hand, nowadays generation Z with new values, ideas
and requests to their work environment enters companies, and on the other
hand companies need to be attractive for skilled personnel. The heart
leadership concept addresses these requirements. This concept refers to the
ability to use one’s awareness and heart energy to create a culture focused on
exceptional relations, trust, care, spirituality, compassion, positivity, and
development.
The aim of this thesis is to answer the question of how heart leadership impacts
a business in the long run. To answer the research question “How can doing
things in a heart way impact the future of modern businesses?”, a literature
review was conducted.
The beginning of this work provides an explanation of what leadership means,
followed by explaining different leadership styles based on the Full Range of
Leadership Model with a concrete explanation of transformational leadership.
By defining the context of heart leadership with the meaning of the heart, what
aspects this kind of leadership includes, and the definition of human potential,
eleven heart factors that influence a business were derived through repeated
and overlapping attributes which a heart-led leader should have. These factors
show that heart leadership has a positive long-term impact on several areas of
a business, including the increase of overall work performance, mental health,
commitment, engagement, employee retention, resilience, profit and more.
The outcome of this thesis recommends integrating heart leadership in actual
leadership principles in companies. Heart leadership is an extension of
transformational leadership that meets the needs of a new generation,
positively changes the work environment, and enables employees’ full potential
in order to survive as a company in a competitive market and the race for
qualified employees.
The German financial market is being disrupted by financial technology and the progression of AI.
This thesis will look at Sparkasse Deutschland as an industry leading firm in the German financial market and analyse the effect of there currently relevant disruptive technologies employed by FinTech companies on their business model. Following a qualitative, exploratory research approach, utilizing comparative analysis, literature review and exploratory interviews, disruptive effects and managerial implications are outlined.
Research showed that Sparkasse Deutschland is currently confronted with different, digitally operating, disruptive FinTech business models attacking different parts of the three main areas of Sparkasse’s value proposition. Besides through cheaper and technologically superior product solutions FinTechs employ the characteristics speed, specialized solutions and platforms, transparency, flexibility and connectivity, user experience, simplicity, interactive and intelligent systems and reliability and security to disrupt the Sparkasse business model.
While currently hedged by their wholistic business model and experience in navigating the German regulatory financial system, Sparkasse is challenged with developing along the by FinTech introduced characteristics to stay competitive in the digital banking industry. Challenged by the transformation to a more digital business model, Sparkasse is tasked with simultaneously retaining existing customers and investing into their digital future.
Further research could be conducted regarding a strategical implementation for Sparkasse Deutschland navigating the outlined challenges and planning action towards increasing competitive strength pertaining the digitally product environment.
The purpose of this study is to explain the concept of heart work and to demonstrate that long-term excellence can be achieved through it. The study examines the implementation of corporate values at METRO Markets from 2020 to 2022 and investigates the extent to which the implementation of company values, the perception of autonomy and championing, and the quality of the relationship with managers are linked to the level of heart work. The hypotheses suggest that better implementation of values and the greater feelings of autonomy and championing, and better relationships with managers are associated with higher levels of heart work. Employee data from METRO Markets measuring employee engagement over two years is analysed using exploratory data analysis and quantitative regression analysis to test the hypotheses. The study shows that a value-oriented work environment and self-leadership skills are linked to higher levels of heart work. No conclusive statement could be made about heart work and the relationship with managers due to unmet assumptions in the regression analysis, indicating the need for further research. The conclusion highlights the importance of personal responsibility, mindfulness and self-leadership in achieving and maintaining healthy levels of performance.
The common occurrence of impulsive buying is present in our everyday lives, but what is behind this occurrence? Impulse buying behaviour is described as a sudden, spontaneous, and compelling phenomenon that accounts for a great part of regular shopping. However, shopping should not only be considered in physical stores but also on online websites and social commerce platforms. With the advancement of technology, the number of social media users is also increasing and with it the importance of online purchases. In order for businesses, marketers or e-retailers to capitalize on this surge, it is necessary to understand what factors drive impulse buying behaviour, and particularly what the key driving factors of online impulse purchases are. Therefore, this paper address impulse buying behaviour and its general influences as well as social media marketing and online stimuli. Moreover, it aimed to examine the relationship between online impulse buying behaviour and social media marketing. To identify the relevant insights on the topic, a systematic literature review was conducted by using databases and literature search engines such as Emerald, Google Scholar, EBSCO, and ResearchGate. After the selection process, 39 articles were further reviewed for this study. The main findings that emerge from the paper are hedonic motivation, price promotions, payment facility, website quality and content, and trust beliefs on online websites are the key driving factors of online impulse buying behaviour. Furthermore, certain literature indicates that social media marketing influences impulsive purchases through so-called influencers and adapts influencing factors of online impulse buying to their social network sites.
The COVID-19 pandemic has caused considerable developments in the business environment, especially in terms of work from home, which are likely to play a role in the future. Since employee motivation is a decisive factor for the profitability of a company, it is important to take appropriate measures to maintain and increase it in times of work from home. The aim of this work is to identify the factors influencing employee motivation during work from home, to derive possible explanations as to why these factors influence motivation, and to derive proposed solutions for managers in order to be able to ensure optimal employee motivation. The following research question is to be answered: “To what extent does work from home influence the work motivation of employees in Germany?”. For this purpose, a quantitative online survey was conducted. Based on the literature review and survey results, the finding is that sufficient and functioning work equipment, social interaction with colleagues, an undisturbed work environment, and flexible working hours help to maintain motivation whereas independence as well as tangible benefits can increase motivation when working from home. However, motivation is a highly subjective matter, which can have different causes and characteristics for each individual, so the impact of work from home on work motivation cannot be generalized in principle.
Currently, inflation is rising again at a pace not observed since the decade of high inflation in the 1970s, and consumer sentiment is falling to record lows. This work seeks to understand the extent and potential differences of how inflation impacts consumer behavior in these two inflation periods. To this end, we employ an adaptive theory of consumer behavior using a variant of a stimuli-response model.
We analyze stimuli of behavioral changes along two dimensions. We describe consumers’ ability to buy by external factors and their willingness to buy by internal influences. Relevant quantities for each are determined, and their time series are investigated. We investigate responses to the stimuli in two categories. We assess adaptions in behavioral patterns by reviewing research studies and surveys. We analyze salient responses via times series.
The results of this work reveal that inflation does have a significant impact on consumer behavior. Many effects of inflation on consumer behavior are similar for both inflation periods. External and internal factors are needed to explain behavioral changes. This work also finds different responses for the two inflation periods, although internal influences are very similar. Qualitatively, we can explain these different responses by external factors that differ between the two time periods. For more quantitative conclusions, one would have to consider additional internal factors. Further longitudinal studies to identify internal stimuli and consumer responses would also be of great value.
The bachelor thesis investigates the development and impact of electronic payment methods, specifically concerning the COVID-19 pandemic, consumer preferences, and the future of such methods. The primary objective of this study was to examine the effect of the pandemic and security concerns on consumer behaviour towards electronic payments. That was achieved through a literature review and a survey of 605 participants. The survey results indicate an increasing trend among consumers towards cashless payments due to their numerous advantages over cash transactions, including enhanced hygiene, quicker processing times, and improved security. As such, users exhibit a high level of comfort and convenience with electronic payment methods and are generally rarely worried about the security of their data. The study further reveals that electronic payment methods are gaining popularity worldwide, particularly mobile payments. The pandemic and improved security measures have led to a notable increase in their use, which is expected to continue to rise. Based on these findings, the study suggests that digital payments are the way forward and that these methods will be further developed to improve user-friendliness and security.
This bachelor thesis examines the topic of global collaboration. The work was done in cooperation with the Marquardt Group, to work on an internal analysis within their Factory Planning department. The goal is to define recommendations for the improvement of the governance structure within this department. This thesis answers the following two main questions: Why does the Factory Planning need improvement in their governance structure? How can they improve their collaboration on a global level? In order to answer these questions, the following work looks at different factors within the department. The work starts with a theoretical overview about the topics of collaboration, communication and corporate governance. After learning more about these topics, the next part explains the analysis of the current state within the department. For this, the usage of two different types of models happens. First, the usage of a Target Operating Model to gain an overview about the internal state within the headquarter. The second analysis is a survey, in the form of a questionnaire that addresses three different groups globally. Therefore, the generation of three different views happens. Based on these analyses, the thesis states the gaps in the global collaboration. Following is the definition of recommendations to try to improve the structure. With the help of this thesis the company can than work on the gaps, to move toward their desired state of collaboration.
This thesis examines the existence and magnitude of the Dividend Month Premium in the German stock market over the period 1999 to 2021. The findings indicate that there appear to be significant positive abnormal returns in the lead-up to the ex-dividend date, which are reversed thereafter. This mispricing around a predictable event arises as a contradiction of the efficient market hypothesis and is driven by price pressure from dividend-seeking investors who are not exposed to additional risk compared to non-dividend periods. The asset pricing anomaly intensifies in times of economic uncertainty and is related to the level of dividend yield and liquidity. However, if firms decide to omit their dividend payments, the return premium disappears.
This thesis examines the impact of the war in Ukraine on grain supply and food security in MENA countries, specifically Tunisia and Yemen. The war has resulted in a significant disruption to the global grain market, with Ukraine being a major exporter of wheat and maize prior to the Russian invasion. The blockade of Ukrainian exports has led to rising food prices and increased food insecurity in developing and emerging nations, which rely
heavily on imported grain. The study focuses on analyzing the structure of grain exports from Ukraine, the responses of international organizations such as the World Food Programme, and the long-lasting effects of the conflict on the global food market. The findings of this study may contribute to understanding the dynamics of the grain market and inform policies that address global hunger and food security issues.
Building and further strengthening customer relationships is of vital significance for organizations per diem, as maintaining an existing customer base is proven to be less costly than acquiring new customers. Therefore, customer loyalty programs serve as the ideal foundation to enhance customer-centric businesses in the long-run and reward continuous engaging customer behavior. The B2B automotive aftermarket industry with respect to loyalty programs is a general under-researched area. Thus, this study aims to close the gap.
The objective of this research study was to create a suitable loyalty program for the automotive aftermarket on the example of Parts Trading at Mercedes-Benz AG. In order to achieve that, literature concerning individual factors that compose a loyalty program were reviewed as well as twelve qualitative expert interviews in the German market conducted. The experts provide specific, deep-rooted practical knowledge in the automotive aftersales field and assist in gathering valuable information in terms of desired aspects, challenges and experiences regarding loyalty programs. The results were assigned to six categories which were further used to provide recommended action for a loyalty program in Parts Trading and the general automotive aftermarket.
The results of this study display that an automotive aftermarket loyalty program is associated with a great deal of effort, as various challenges have to be overcome. These include the issue of data management, specialized rewards that provide high-perceived value that need to be offered in an easy-to-understand scheme, the signif-icant topic of support and accessibility from the company that needs to be ensured before implementing a loyalty program and lastly, the subject of profitability for the organization. Consequently, it is suggested to derive further international studies where quantitative research with a greater sample size is conducted to review whether the results are in alignment along with a long-term study in which the impact on customer buying behavior and profitability of the program with the same experts is evaluated. However, these findings serve as the ideal starting point for Parts Trading with a lot of possibilities to further develop the loyalty program.
The initial situation of this Bachelor's thesis is the so-called "War for Talents" and the shortage of skilled workers in Germany. This leads to a changed situation in the labour market, where Generation Z is currently represented. By growing up under particular conditions, Generation Z is attributed specific characteristics and values. As a result, Generation Z's expectations and requirements of employers are changing. Companies should be aware of these requirements and react to them. Employer branding in companies is responsible for the employer image and the formation of a strong employer brand. Accordingly, the employer branding of a company is of great importance in order to convince young talents. This requires a target group-specific approach. Due to the change in media usage behaviour, this is done via social media. Therefore, the social media platform TikTok gives various opportunities.This offers enormous potential for advertising companies. Influencer marketing developed from social media, which offers numerous possibilities through the reach of the influencer and the trust of his/her community. In cooperation with a company, the influencer acts as the sender of an advertising message.
The question: "Is an influencer campaign on TikTok suitable for addressing Generation Z in a target group-specific way for employer branding?" is clarified on the basis of the German-wide influencer campaign on TikTok carried out by Mercedes-Benz Group AG. The aim of the influencer campaign is to draw the attention of pupils to an apprenticeship or dual studies at Mercedes-Benz Group AG and to lead interested candidates to the career website. The impact analysis carried out provided valuable insights: The previously forecasted KPIs of the influencer campaign were exceeded. In addition, there was a significant increase in the number of visitors to the career website. Thus, the TikTok platform is suitable for employer branding to address 18-24 year-olds. Influencer marketing is also valuable for employer branding. This is a very effective and authentic form of marketing.
Mercedes-Benz Trucks, one of the largest commercial vehicle manufacturers in Europe, will launch the eActros LongHaul, a zero-emission battery-electric commercial vehicle in 2024. As battery-electric commercial vehicles have not been on the market for long, manufacturers face many new challenges when launching new products. Therefore, this thesis investigates which factors influence the product introduction of the eActros LongHaul and how to address them. To this end, the following research questions were posed to evaluate which external factors influence the product introduction of the eActros LongHaul and what difficulties and challenges can be expected during the market launch of the Actros LongHaul and what measures could Daimler Truck take to circumvent these difficulties. Therefore, the external factors that have a potential influence on the market launch of the product were considered. For this purpose, current studies and legal requirements were analyzed. Furthermore, qualitative interviews were conducted with experts from Mercedes-Benz Trucks who are involved in the product launch.The factors that could hinder a successful market launch of the eActros LongHaul were analyzed and evaluated. In addition, measures were proposed to reduce the influence of
these factors.
This research examines the role of self-actualization at work. Following the theory of Maslow’s hierarchy of needs, self-actualization is a goal that all human beings strive to achieve. Through the work field of VIŠE, which proves to be profound and consequently wants to build on current findings, self-actualization is an integral part of the company’s operations. For this reason, it is researched how self-actualization can be made tangible to employees using the reward system. In developing a method that uses the hierarchy of needs as a proceeding, reward types were assigned to each pyramid stage. The research was conducted both quantitative and qualitatively through a cross-industry questionnaire. The results present reward elements that make employees feel supported in their self- actualization at work. The quantitative results show a preference for extrinsic rewards, whereas the qualitative results present a great desire for intrinsic rewards. A balance can be achieved by involving each employee's perception, which has proven to be very important. Respectively, the inclusion of different rewards, both extrinsic and intrinsic, transmits important values into employees' lives and facilitates self-actualization at work.
This literature-based bachelor thesis analyzes the MoonSwatch project developed by Swatch X Omega with empirical findings. This bachelor thesis asks, "How does the MoonSwatch launch affect the watch industry, and will this impact affect Omegas luxury brand value through the cooperation with Swatch?" The goal is to determine the effects of luxury and non-luxury collaboration in the watch industry, analyzing the competitors and development in secondary markets.
The MoonSwatch is a co-branding strategy of two completely different positioned brands regarding price ranges and customer groups. The MoonSwatch currently targets the younger and price-sensitive customer group with a retail price of € 250 (~ CHF 248.24).
They created a watch collection that resembles the moon landing of Omega back in 1969. Since then, Omega has been the official watch for the NASA space program and is praised for its high quality, timeless design, accuracy and precision. The prices for Omega watches can range between € 6.000 to € 25.000 (~ CHF 5.957 – CHF 24.823).
On the other hand, Swatch was made for the mainstream customer with affordable prices between € 60 to € 200 (~ CHF 59:58 – CHF 198.59). Swatch is famous for its colorful, joyful and unique designs.
Both brands belong to the Swiss Swatch Group, which owns eighteen brands in total. Both are icons in their expressions. Omega wrote history for the first watch being on the moon. Swatch is an innovator that saved the Swiss watch industry during the economic crisis in the 1980s.
The brands created the MoonSwatch collection, consisting of eleven models inspired by the moon landing and the space planets. Each watch is designed in a specific color to the planet it represents. The project was released on the 26th of March 2022 and has caused a global sensation. The product creates a natural limitation. In contrast, demand far exceeds supply leading to exorbitant prices in the secondary markets.
This bachelor thesis uses English numerical notation.
In the field of change management, this thesis focuses on the factor human. The
comparison of different change management concepts by Lewin, Sinek, Krüger, and
Kotter builds the basis for the subsequent work. The theory of psychological contracting
becomes evident in the human factor analysis. For the realization of the goal of customer
centricity, a new framework and within this framework a new role structure, called
Business Framework Ambassador (BFA), is created at SICK AG. To establish this new
role at SICK AG, a change management concept for the official announcement of the
role structure BFA is created in the Service department. Hereby, the focus lies on the
derivation of measures to empower the employees who took on the new role in the
organization, namely the BFAs of the Service department. In this thesis, quantitative and
qualitative methods of research are used to analyze the work environment and to realize
a successful change management campaign. The implementation of the derived
measures leads to a strengthening of the community between the employees. In
addition, the specific results of the change project BFA lead to the assumption that a
feeling of empowerment is linked to employee engagement as well as management
support. The four motives of employee engagement introduced in the theoretical part of
this paper represent an appropriate tool for the participation of employees in this change
management project. The results of this work conclude with an outlook on how further
groups of BFAs can be launched at SICK AG.
This thesis will examine the impact of cashless payments on E-commerce industry in India. In November 2016 Indian government banned the use of 500 INR (Indian rupee note) and 1000 INR note. Since November 2016 Indian government is encouraging cashless transaction or digital payments. There are several modes of online payments. This study will put some light on the basics and facts to understand what demonetization is and on how it increases popularity of cashless payments, the benefits, and challenges it imposes. In the end this study answers the question that if digital transactions will keep growing in India and it effects on e-commerce industry
Automated ERP process for the provision of materials and semi-finished goods between two companies
(2023)
Competitive pricing policies in the industry are causing a surge of companies to explore ways to improve the efficiency of various processes. With the implementation of automated procurement and production processes in an enterprise resource planning system, a company could save cost and diminish time-consuming processes and therefore gain a competitive advantage. Data management is a key factor to be considered and analyzed before an implementation can be initiated.
In this thesis, current literature and concepts are used to create an automated procurement and production process between two companies which can be implemented in an enterprise resource planning system. These automated processes have been developed specifically for a medium-sized company operating in the insole and shoe care industry.
The impact of store atmosphere elements on the purchase behaviour and emotions of customers has an important significance in modern marketing. How to design and conceptualize a store atmosphere in such a way that it provides an unforgettable experience for the customer and entices him or her to arouse an interest in the store environment is one of the most fundamental concerns merchants and marketers must ask and think through these days – likewise, the role of culture in connection with store atmosphere is necessary to understand. The goal of this paper is to answer the question on how behavioural and emotional responses to store atmospheric elements such as visual, aural, olfactory, tactile, social, exterior design, interior design and layout & design differ across individualist and collectivist cultures. A cross-cultural analysis between Germans and non-Germans is made in respect to the posed question. A quantitative online survey was conducted, in which a total of 99 valid participants took part, of which 57 were Germans and 42 were non-Germans. This research extended the study of Barros et al. (2019) and added two more separate store atmospheric elements which are the general exterior design and the general interior design. The data was then analyzed, and the findings were ultimately presented. The findings showed that overall store atmosphere elements have similar emotional and behavioural effects on individualist and collectivist cultures with the exception of the general exterior design element, where a significant difference was found. This paper gives a comprehensive overview on the importance of store atmospheric elements in retail and the comparison between Germany which acts as a country that scored relatively high on the Individualism dimension of Hofstede’s national culture model and the countries Turkey, Russia, Portugal, Albania, Bosnia, Romania, Kazakhstan, Vietnam, Sri Lanka and Iraq which serve as a union of cultures that performed high on the Collectivism dimension. Additional research on the topic needs to be done on how culture affects shopper’s emotional and behavioural responses.
The German labour market today is shaped by demographic change and talent shortage. With the rise in competition, more attention has been brought to employer branding, which can help companies gain a competitive advantage by being perceived as a more attractive employer among employees and potential candidates.
Alongside demographic change, studies simultaneously reveal a shift in values. This shift is leading to a change in perceptions of work and organisational culture. These changes show particular evidence of an increased demand for work-life balance and flexibility. Additionally, it has been proven that the COVID-19 pandemic has put further emphasis on options for working from home. Hence, remote work becomes increasingly relevant for a candidate’s decision process when choosing an employer. Therefore, this thesis intends to conduct research aimed to yield clarity on how firms currently communicate working from home or working remotely as part of their employer branding strategy. Based on the findings of the study the thesis seeks to include recommendations for companies on how to approach communication of this matter. The research consists of a content analysis of career websites by companies listed in the DAX and MDAX. The results prove that the majority of DAX and MDAX companies have indeed reacted to the increased demand for working from home. In the study, four communication strategy types are identified, which help to understand how firms approach communicating their remote work options. Each communication strategy type shows a different degree of importance in communicating remote work options. The study further detects relationships between these communication strategy types and a company’s overall projected employer image. Based on this relationship, a recommendation is given. The recommendation seeks to assist companies in deciding how to incorporate the subject of working from home into their employer branding communication.
In recent years, an increasingly technological and digital world, with new opportunities
and communication channels, has seen a power shift between brands and their consumers
in favor of the latter (Hansen et al., 2018). This bachelor's thesis examines the question
of whether there are models that can help companies and their brands to counteract the
change in the power balance while responding to changing consumer behavior.
Method: To answer this question, two models, crowdsourcing, and influencer marketing
were presented, that can also be used in the context of brand management. These were
analyzed from a brand perspective in terms of their possibilities and benefits. In addition,
both were analyzed from the consumer's point of view in terms of their correspondence
with the customers' requirements.
Results: The results show that both crowdsourcing and influencer marketing are suitable
in principle, because they address parts of the new consumer requirements, while at the
same time enabling the brand to act in a more self-determined manner. For a successful
implementation of the models, however, it is essential that there is a strong brand
community that wants to interact with the brand and its partners.
Significance of the results: The results provide some good initial insights into solving the
problem presented, but also clearly point out, that further research is required to better
address the issue of the shifted balance of power between consumers and brands.
Hansgrohe SE will increasingly feel the consequences of the considerable decrease in the German labour force in the coming years. The company has therefore decided to approach the measure of recruiting labour from foreign countries to counteract the consequences already today. As a basis, information about the current situation in the German labour market and at Hansgrohe is provided. Moreover, this thesis proposes a way to analyse the potential of
highly skilled professionals in foreign labour markets and evaluate whether markets offer qualified professionals for specific occupations. The topic was initially approached by carrying out qualitative research within the company. By developing a funnel model that focuses on gathering an overview of a country’s stability and demographic patterns and analysing economic and educational variables, the groundwork for Hansgrohe in order to approach the process of international recruiting is established. The thesis outlines how an
assessment of foreign countries in terms of their availability of highly skilled professionals can happen by means of an example. The research results are used to derive recommendations for action, and an outlook on the future can act as a guide as the company continues to engage in this subject.
This paper aims to emphasize the significance of an effective break design in an
occupational context, with a specific focus on the implementation of phone-free work breaks. Through an experimental investigation, the potential impact of a mobile phone lockbox, intended to facilitate phone abstention during breaks, was examined. It is proposed that external control, imposed by the use of a lockbox, negatively influences performance due to a reduced sense of perceived control. Considering this, the experimental design sought to identify differences between three groups exposed to varying levels of external control during a work break. These differences were quantified using a memory recall assignment, which measured the performance change of each participant after the break. The results indicate that principles extending theories of perceived control must be considered. Contrary to the theory of perceived control, the group subjected to the highest degree of external control via a mobile phone lockbox exhibited the greatest performance improvement. Despite refraining from phone usage, the group allowed to keep the phone on the table but instructed not to use it demonstrated lower performance improvement, even compared to the group that used the phone during the break. The results indicate that further research on self-control as a limited resource is required.