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For industrial equipment companies, it is a challenge to fight commoditization of products and product-attached services, and to manage the digital transformation.
This report identifies the most relevant business challenges faced by our members. TSIA then translates the challenges into the core capabilities that services organizations of industrial equipment manufacturers will need to embrace to succeed in 2020 and beyond
For industrial equipment companies, it is a challenge to fight commoditization of products and product-attached services and to manage the digital transformation.
This report offers guidance on how to respond to the acceleration of digital transformation and XaaS transformation and discuss core capabilities that services organizations of industrial equipment manufacturers will need to embrace in order to succeed in 2021 and beyond.
Key focus areas for 2021 include:
- Strategic planning for the digital transformation.
- Creating new revenue streams, protecting the traditional ones, and increasing profitability.
- Managing the digital and XaaS transformation.
In this report Prof. Harald Kopp discusses the impact of the acceleration of digital transformation for industrial equipment manufacturers.
Most industrial equipment companies have an underperforming services business and have the opportunity to grow services revenue share and the service margin simultaneously.
With this annual paper, Harald Kopp
- identifies the key trends that are impacting industrial equipment companies.
- describes the top business challenges being created by these industry trends.
- identifies the digital business shift, the new goals for digital transformation, and the digital customer experience.