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The main objective of this thesis is to investigate and analyze the professional journey of thirteen foreign doctors and the opinion of a German doctor, to explore how their integration process has been into the German labor market, taking into account their personal experiences; especially what they thought was helpful and the obstacles that they encountered during their journey, and to make recommendations for hospitals to help them address the integration of foreign doctors, something that should be done as soon as possible, due to the rising amount of foreign physicians coming to Germany to cover the many open positions that can no longer be filled by the local population.
The thesis is divided in four large sections; the first serves as a basis to understand the problem of the shortage of physicians in Germany; the second one is a literature review taking into account the migration of health professionals, cultural standards, intercultural competence and communication, the different acculturation strategies that immigrants use, inpatriation and integration, and last the management of diversity in healthcare; the third one has to do with the methodology that was used; and the last two parts encompass the findings and recommendations.
In conclusion, it can be said that recruiting foreign physicians is a very good way of approaching the actual shortage of physicians that exists in Germany. However, it is imperative that health care organizations, are aware that the integration process of foreign doctors and the adaptation of the whole organization to this new working environment is of extreme importance to provide the quality care that is expected at any health care institution, and it is imperative that hospitals recognize the need to include diversity management and a Willkommenskultur as vital pillars for the organization.
How can Holidog use its touchpoints more efficiently in order to improve its performance in Germany?
(2016)
The main aim of this dissertation is to study how the company Holidog can improve the customer journey of customers in the German market, with a special focus on the evaluation of present touchpoints and actionable possibilities to create new touchpoints.
Holidog is an online platform for petsitting, present amongst others in the German market. This study focusses on improving the performance in this market by increasing traffic on the website and converting more of this traffic into bookings. Besides, it is evaluated which touchpoints are not efficient in order to free resources for more relevant touchpoints.
The sub-questions researched are:
How can Holidog increase the number of searches on the website?
How can Holidog convert more of the searches into bookings?
Which touchpoints are not efficient and could be abandoned?
The research has been conducted in the period from September 2015 to February 2016. Market information as well as company-specific information has been collected mainly through secondary data provided by the company next to eternal sources providing data about the industry. For testing new approaches, primary research through quantitative observation has been conducted.
The dissertation is structured in five main chapters: (I) Introduction presenting the research topic; (II) Theoretical basis about the petsitting industry and the company Holidog; (III) The current customer journey and all touchpoints created; (IV) Additional touchpoints the company could consider creating; (V) Overall recommendations and conclusion.
Oxidized Phospholipids Inhibit the Formation of Cholesterol-Dependent Plasma Membrane Nanoplatforms
(2016)
The research is the basis for a recommendation for an advantageous positioning of the research sponsor in its business line corporate banking on the issue; the business of sustainability with corporate clients. Simultaneously it gives an impression about the positioning of the research sponsor’s competitors in this business. The research is structured in three research questions; “How do ING WB and its competitors differentiate in their positioning, what are the needs of the clients a corporate bank is serving and how far are the actions of ING WB and of its competitors in consistence with what they are communicating?” The research questions are composed based on a positioning model. The outcome of the research questions provides data needed to formulate the recommendation for ING WB’s positioning. The research is comprised of a comparative analysis based on a desk research and secondary data analysis. The study revealed that the positioning of banks differ slightly from each other. Therefore a good positioning, which can be achieved by taking the outcome of the three research questions into consideration, is advantageous to be able to stand out in a competitive business.
A behavioral finance: An analysis of investment decision making regarding psychological influences
(2016)
Anywhere humans are interacting, emotions and psychology are important determinants to consider. This statement is true for financial markets as well and often there are occurrences which are not explainable by using traditional theories. Therefore, behavioral finance aims at finding explanations for such occurrences, referred to as anomalies, by combining economic and psychological research. The literature review presented in here shows recent developments in the field and gives an overview of research evidence by reviewing studies from six of the most investigated facets of behavioral finance. The review includes evidence from a variety of studies performed in different contexts to disclose the importance of understanding human behavior, especially in terms of financial markets and economy. The closure of this review consists of an alternative model and concludes that there might be a new science entering the collaboration between economists and psychologist which is computer science.
Today the author bought six jackets. A friend asked her if she needed six jackets, and if she had this money to pay to all of them. She said that she had only 35 euros and among those six jackets, she will (because they haven’t arrived yet) choose only one. The others five will be returned, because she has this option for free. Then, a friend of her asked: “But what are you doing?!” She answered: “Shopping. I am shopping and writing my thesis.” With pleasure, the author brings to this abstract a concept of brick-and-algo. Pure algorithm – pretty new – any barrier, (brick, the store itself). Experience that brings to the costumer the same feeling as shopping!
Concrete walls also refers to the corporate world, which “bricks” have become glass or simply partitions between one table and another in business in general. The bricks really have fallen apart and companies are going toward a horizontal way, where everybody talks to everybody; again without any brick or any barrier. The hierarchy exists, but in a different level as before. The physical point card became virtual badge, enabling the famous “home office”. Employees began to be evaluated and separated between generations, such as generation X and generation Y or Z (starting in corporations). Consumers have more rights about products and the economy and changing behaviors frantically.
With competitiveness, organizations rely on investing in strategies, assuming new responsibilities, performance necessary for the personal fulfillment of goals and objectives. Promoting the growth and development of its employees, through a model based on mission and values. The quests for survival of organizations have changed the organizational paradigms, in the sense that if before it was necessary to motivate the employees and that today need also to get their commitment. This makes companies to wake up to importance of positive environments, where employees can find favorable conditions to work more effectively.
With globalization and rapid growth of corporations via innovations, talent retention becomes a very important factor for the survival and growth of organizations. At present, the people of organizations must have the ability to manage competently, in order to satisfy and retain their employees, which represent values invaluable to the company. One of those values is the power to renew, create, innovating and to intrapreneur.
Stimulate the entrepreneurial capacity, then by inducing behaviors favorable to systematic innovation, by creating a dynamic of continuous improvement and speed up the process of modernization is a current world. In this sense, the author of the thesis, decided to already introduce innovation, even in the abstract, through another author, or more than an author, a poet and brilliant mind, Fernando Pessoa, when he said:
"There is a time when humans should abandon the used clothes, which already have the shape of their bodies, and forget their paths, which always leads to the same places. It is the time of looking forward: and, if humans don't dare to do it, they will have been, forever, on the sidelines of themselves. " (Fernando Pessoa)
In this context, this thesis proposes to treat about entrepreneurship in general, proposes to talk about intrapreneurship, about corporations, the individuals; and finally, the author tries to makes suggestions for the current decade.
This bachelor thesis aims at investigating relevant factors in performance management at the logistics service provider Kuehne + Nagel (AG & Co. KG) in Altenwerder, Hamburg. A shop floor management approach is developed and adjusted to specific requisites of the contract logistics warehousing environment.
Key performance indicators are identified and adapted to the requirements of shop floor employees. Thereby, shop floor management ought to serve as process optimization and establishment of regular communication structures involving operative personnel as well as local management. The literature research examines the shop floor management approach in line with lean and Kuehne + Nagel Production System principles. Corporate communication types as well as change management processes for the operative level in the warehousing industry are pointed out.
Furthermore, two surveys with operative employees of the pilot project are conducted, researching their perceptions before and after project implementation. Due to the nature of the qualitative analysis with Kuehne + Nagel employees, findings of this thesis are subjective. This work attempts to provide Kuehne + Nagel with project guidelines for an adjusted shop floor management approach as well as underline required procedures within human resource and change management.
Cost accounting is one of the main sources of information for the management in the company. A correctly designed cost accounting system may address the most important issues in order to support effective and successful decision-making, which among others include price building, efficiency measurement and profit evaluation. In order to enable the full functioning of the system the company should ensure that the system is designed according to the company’s size, operations and processes, as well as information needs. For Testo Sensor GmbH the optimization of cost accounting system became essential, as the information it provides at the moment is not sufficient and reliable for decision-making. Obviously, the reason for this is that the system was not correctly and thoroughly designed at the times of the company foundation. Therefore, the goal of current paper is to develop and adjust the cost accounting system to the company’s operations in order to fulfill the information needs. In order to reach this goal the following objectives were defined: to analyze the current state of cost accounting system of Testo Sensor to reveal its weaknesses and incompatibilities to address these incompatibilities by developing the improvements and possible optimization potentials In order to fulfill these objectives, the review of the German and English literature on the current topic was made in order to identify possible approaches and methods and provide a theoretical background for solutions of the existent problem. In addition to this, a number of interviews was held with the employees of Testo Sensor, as well as the parent company. Finally, the exact data for 2011 – 2015 for cost analysis was taken from the company’s database systems and other documentation. The result of the current paper represents a number of the optimization potentials, which relate to all elements of the cost accounting system. In addition to this, a proposal for implementation of cost center planning and control, which currently is not implemented in the company, was designed. The optimization proposals were developed with the consideration of the theoretical methods applied in German companies, as well as the company’s particular needs and possibilities.
Effects of Different Models and Different Respiratory Manoeuvres in Respiratory Mechanics Estimation
(2016)
Scenario Planning: How is big data going to influence the future of smart mobility in Germany?
(2016)
Smart mobility is the future of transportation services in Germany. The implementation and management of smart mobility is impossible without using big data. At the present time,the analysis of big data in Germany is not fully implemented due to existing challenges. The purpose of this research project is to forecast the impact of big data on smart mobility in Germany with the use of scenario planning. In order to receive the most actual scenarios, the input factors were designed in accordance with extensive literature research, and then ratios between all specifications of input factors were compared and evaluated. Thus four unique scenarios were selected for further detailed interpretation to suggest possible influences of big data on smart mobility in Germany
The e-Commerce market is continuously gaining importance, leading to a fast market development and to equally rapid transition in business models. This thesis analyses the impact of the e-Commerce sector on stationary trade, based on a case study of an internationally established retailer with focus on the Swiss market. The paper builds up on the explanation of the term e-Commerce and the e-Commerce sector, then evaluates the effects of e-Commerce on stationary trade. Based on this information, a case study will be analysed using specific key performance indicators. The aim is to clarify whether the e-Commerce sector is a threat for stationary trade and to elaborate recommendations for retailers. Therefore, innovative concepts of retail stores are mentioned and applied to the case study, in order to give concrete recommendations for further development of multi channel strategies. It can be concluded that although e-Commerce is a growing business model, stationary trade is indispensable. Both sectors should be understood as complementary concepts. Consequently, strategies for implementing multi-channel schemes should be implemented in order to stay competitive and satisfy customer needs.
Stakeholder analysis as an instrument for a successful development for a departmental strategy
(2016)
Functional strategy development is a vital key lever for any manager to provide direction, and to define the purpose and the value contribution of his organization. In this context, the increasing usage of stakeholder analysis in today's business world confirms the realization that stakeholders' input is an essential tool to shape and influence the decision making process. To that effect, obtaining input on their perceptions, beliefs, intentions and interests represents a valuable instrument for managers to furthermore facilitate the implementation of organizational objectives and the development of a functional strategy.
This paper reviews the fundamental aspects of functional strategies and stakeholder analysis, followed by theoretical approaches of research design and data collection methods, as well as organizational change. In relation to these concepts, it introduces a business area of concern and explains the research framework. A thorough investigation of the research outcomes, their potential origins and boundary conditions will lead to recommendations of corrective measures.
The paper proposes the business area concerned to face a major root problem, which suggests being the main cause for multiple related problems that were all detected in the course of the research.
A shortage of skilled workers is a problem which many organizations face when expanding their plants abroad. In Germany, for many organizations it is comparatively easy to prevent this problem by constantly training their own employees in the apprenticeship system but in their plants abroad this option is commonly not available. The only way to achieve the same option abroad is to implement the apprenticeship program in the plants independently. That bears many challenges but also many opportunities. This thesis focuses on the implementation of the apprenticeship in Mexico and seeks to examine the main challenges which arise before, during and after the implementation. After the examination of these and explaining their root cause, various solution approaches are analyzed and recommended based on the case of IMS Gear SE & Co. KGaA.
Quality Management has attained top priority in many sectors, notably in the airspace industry. A thereby integrated mechanism to ensure the containment and correction of production errors should include a consistent and effective tracking system to maximise business process efficiency on the internal as well as overall company level.
The A350 Doors Program of Airbus Helicopters Deutschland GmbH has identified the need for an improvement project to augment the quality of the associated summary report in terms of time, money and scope. This research aims to document as well as evaluate the effectiveness of this optimisation through the measurement of key indicators.
Through the application of various project and business process management tools this research measures the consumption of financial and time resources as well as the change in the quality of the reported outcome. Thereby it found that the optimisation achieved a radical reduction in scope of the document, thus limiting the amount of time and financial resources consumed. Similarly, previous tracking errors were corrected and the procedure altered, increasing the decision-making quality of the content. These results and their attainment process are to be considered for future company internal optimisation projects.
Real‐Time NMR Studies of Oxyamine Ligations of Reducing Carbohydrates under Equilibrium Conditions
(2016)
High voltage insulation properties of DLC-Parylene multilayer films for microsurgery instruments
(2016)
The Syrian Refugee Crisis in Germany has been lately a constant research topic in many fields; politics, economics, cultural, social and safety aspects etc. popping up in all the news worldwide. Everybody is concerned about it and tackling it from a different point of view. Some believe that it a mutual benefit to both the country (Germany) and the refugees. As Germany benefits a lot form the cheap labor of migrant workers in the different industries. Specially the fast growing industries like the rural ones. Others fear that they will weaken the German culture and economy. And that they are burdens on the national people and will cause many problems.
In this paper two aspects of the challenges facing the Syrian refugees in Germany are discussed: the first is their integration and acculturation with the German society and the second is the challenges facing the refugees in entering the German labor market and case studies of Syrian entrepreneurs who developed their own family businesses in Germany are presented. The interviews were held with Syrian refugees in the state of Baden-Württemberg in 2015/2016 in Arabic language. The groups that were interviewed were in Villingen-Schwenningen and Stuttgart. An analysis of the cases presented along with the findings of the surveys and interviews are presented and finally some recommendations are suggested.
Crowdlending is a growing business model that originated from the new crowdfunding phenomenon. It consists of funding companies’ loans through joining money from many investors in exchange for regular payments. One important key value in this model is the speed of the credit approval and the investment choice. The upcoming crowdlending platforms facilitate their growth through the automation of those processes. This study explores the creation of a credit-scoring model for an entrepreneurial platform, in order to fulfill the necessity of quickly determining the risk and the characteristics of loan applications for SME companies. This study will also analyze the pricing loan strategy based on the risk of the operations. Finally, the thesis suggests a of the loans and concludes with a series of improvement measures for the model.
Although the market share of a specific airline is very often a rough estimation, it is still of great importance for the airline top management. In order to make the right strategic decision, management should be aware of its current position and its competitors. This information is important to decide on the airline’s fleet assignment, revenue management and planning and scheduling. A variety of different models exists for market size and market share forecasting. Since no single model provides accuracy, airlines usually combine and compare the results of different approaches. Generally speaking, market share can be estimated using different starting parameters, such as flight frequency, fare, quality of service, number of airplane’s seats, time of departure, etc. The market share depends also on its competitors’ strategy and current economic situation. As it is almost impossible to take into consideration all these parameters in one model, different techniques very often provide different results, and it is the task of the airline network planners to calibrate and validate the model. In this Master Thesis I consider market share as a parameter whose value is between 0 and 1 and which is calculated as a ratio of passengers travelled by a specific airline to a total number of passengers travelled between a given pairs of cities. This Master Thesis presents two objectives. First, it gives an introduction to the history of the airline industry. It analyzes the main factors affecting the demand, gives and overview of the airline network management and presents the most popular models for market size and share forecasting. Second, it estimates the airlines’ market shares for a given set of city pairs for 2013 and 2014 and finds the formula which can be used for future network planning. The estimation is conducted using the Multinomial Logit (MNL) model.