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The aim of this thesis is to answer the question of how consumers can be influenced by influencers to purchase sustainable fashion. To this end, the following research question was posed: How do social media influencers influence consumers' attitudes, awareness, and purchase intentions toward sustainable fashion? In order to answer the research question, the main terms of the work were defined and explained. Through the use of multiple examples, sustainable influencers with different reach were analyzed. The results of this work showed that followers can be influenced to buy sustainable fashion by influencers on Instagram. Companies see influencer marketing as a high opportunity to achieve their business goals such as brand awareness and increasing sales. Based on this, it is recommendable to use influencers as a corporate strategy to raise awareness of sustainable fashion brands. In this way, sustainable companies can reach different target groups.
As banks have to close branches in the current low-interest environment and as customers show an increasing preference for online channels, existing channels of branch-centric banks no longer can guarantee to suffice the needs of the omni-channel consumer. Online consultation through video chat, called video banking, is a possible solution for these issues. In order to keep marketing activities effective and cost-efficient, it is of interest for the banking sector to define a socio-demographic target group for video banking.
Thus, the objective of this thesis is to find socio-demographic characteristics which influence the willingness to use video banking. The characteristics deemed as plausible predictors are then tested for their suitability as such through bivariate and multivariate analysis of an empirical study conducted among U.S. bank customers with internet access. The goal of the multivariate analysis is to find the regression model that best predicts the willingness to use video banking. Depending on the outcome, recommendations will be made about the definition of a target group for video banking.