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The working world of industrial production has evolved greatly in the last decades due to advancing technologies, digitalization and globalization. Corporate learning has become an important part of organizational development, making it possible to better understand and adapt to changes in the future. In manufacturing, the competency standards have increased, especially for first line managers, who represent a highly heterogeneous group. The aim of this paper is to find out the current competence requirements for shift leaders, the most relevant learning methods nowadays and how these methods will be changed or expanded in the context of corporate learning in the future. Therefore, semi-structured interviews were conducted with experts from human resources management and evaluated by using the qualitative content analysis. The subtle difference between good and very good shift leaders lies in their personal attitude, social and strategic competencies. Regarding the question of
how shift leaders learn, the experts particularly emphasized coaching and mentoring programs. In the future, however, more emphasis will be placed on self-directed e-learning programs in production.
The aim of this bachelor’s thesis was to identify possible measures for the competence development of unskilled and semi-skilled workers in small and medium-sized enter-prises (SMEs), with a focus on the development of interdisciplinary competences. It is solely based on already existing research results and publications and shall provide an overview of the current state of knowledge regarding the issue.
To be able to find possibilities to develop interdisciplinary competences, essential terms as competence, knowledge and competence management as well as the target group of unskilled and semi-skilled workers and their specific learning needs have to be clarified. Under consideration of all relevant aspects, recommendations for interdisciplinary com-petence development, which fit to the target group, can be made. The results of this paper show that in comparison with other occupation groups unskilled and semi-skilled workers need more support regarding their learning process, as for ex-ample through the definition and control of fixed goals. Apart from continuous learning and sufficient time, especially forms of learning which are close to the workplace are appropriate. Despite all learning difficulties which characterize the target group, they rep-resent a not inconsiderable potential and an opportunity for enterprises to successfully overcome challenges such as globalisation, demographic change and the lack of qualified personnel.