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Course of studies
Entering a foreign market usually deals with different cultures and different values. Therefore, any company, which wants to expand abroad, has to understand the culture and their future customers. Markets are people says an old marketing paradigm. People shape the market according to their demand on the certain market. Culture is the main factor influencing the consumer behavior. Therefore, in this study we will consider closer the cultural differences between US, UK and Germany in order to understand the differences in behavior of consumers of grocery retail market. Comparison of the cultures will be done based on the Hofstedes’ dimensions of national culture.
Further, we will analyze the predisposition of these national cultures towards consumer ethnocentrism (CE) based on previous studies’ findings. These comparisons will give us an understanding of three cultures and which of those cultures influences its consumers purchase motives in favor domestic products. Additionally we will compare consumers’ attitude in three countries based on the current trend of sustainable and ecologically friendly products.
Finally, in two case studies, we will look closer at successful operation of German retailers in UK and US. Successful operation of American retailer Walmart in UK and failure of Walmart in UK. We will look at interrelation of the cultures with the foreign market entries of studied retailers. In the end, better understanding of these cultures will help to recognize why Walmart failed in Germany and succeeded in UK. The main assumption, that Germans avoid shopping in foreign stores will be either supported or denied based on the findings. However, this is a qualitative research based on secondary data, therefore limitations and suggestions for future researches will be described at the end.
In this master thesis a marketing strategy of a launch and expansion on the global medical devices market of a new product (AED NG) by a German middle-size enterprise Metrax GmbH is developed. In order to exploit growth opportunities three levels are investigated – internal situation of the manufacturer, competitive landscape and global AEDs market. Analyses of the company and its competitors reveal current market situation and position of the company on it. Various methods of used strategic analyses (PEST, Porter’s Five Forves, SWOT, interviews conduction with competitors, distributors, and employees of Metrax etc.) enable to create a strategy canvas of AEDs market in accordance to “Blue Ocean Strategy” framework and to formulate main propositions of the strategy concerning product. Research of special features of regional markets enables to define the most lucrative and perspective markets to expand for Metrax. After defining and proving growth opportunities assessment of risks and requirements necessary for implementation is made. Finally, an outline of strategic propositions and main milestones for their implementation are summarized into the concluding part.
The main objective of this thesis is to investigate and analyze the professional journey of thirteen foreign doctors and the opinion of a German doctor, to explore how their integration process has been into the German labor market, taking into account their personal experiences; especially what they thought was helpful and the obstacles that they encountered during their journey, and to make recommendations for hospitals to help them address the integration of foreign doctors, something that should be done as soon as possible, due to the rising amount of foreign physicians coming to Germany to cover the many open positions that can no longer be filled by the local population.
The thesis is divided in four large sections; the first serves as a basis to understand the problem of the shortage of physicians in Germany; the second one is a literature review taking into account the migration of health professionals, cultural standards, intercultural competence and communication, the different acculturation strategies that immigrants use, inpatriation and integration, and last the management of diversity in healthcare; the third one has to do with the methodology that was used; and the last two parts encompass the findings and recommendations.
In conclusion, it can be said that recruiting foreign physicians is a very good way of approaching the actual shortage of physicians that exists in Germany. However, it is imperative that health care organizations, are aware that the integration process of foreign doctors and the adaptation of the whole organization to this new working environment is of extreme importance to provide the quality care that is expected at any health care institution, and it is imperative that hospitals recognize the need to include diversity management and a Willkommenskultur as vital pillars for the organization.
In the 21 century, global companies are spreading all over the world for the sake of chasing profits. Driving by the desire of new market & profitability, they struggle in the business world by competition, merge, innovation and utilize all the resources that available. Among them, hidden champions are winners in this period. However, it also needs to be asked for the hidden champions, will they been succeed in a totally different market? The answers came with new market in China, which will verify their belief. Coming into China, into different markets, is an inevitable step for most hidden champions, for development and defend themselves as champions.
This thesis mainly gives the hidden champions that working on Chinese market or going to this market a brief intro about the local situations, competition existed, entry & marketing strategy, and hidden champion real cases. In the following chapters, you could found: The definitions & characteristics of hidden champions, learning that what build the family business into the most successful business in niche industries;
The Chinese business historical moments, what makes the Chinese business culture today, and today’s business situations in China.
The entry strategies for foreign companies getting into China, discussing the different forms from licensing business to the wholly-owned subsidiary and their pros & cons.
The marketing strategies typically for hidden champion companies in China, applying the classic marketing management theories & localization situations in China.
Real hidden champion company case in hidden champion cluster in China, the current situation and value chain analysis.
New trend marketing risks & chances in China for 21 century, digitalization & cyber – physical system development.
Small and Medium Enterprises (SMEs) have become a driver motor of economies. Moreover, in developed countries, the manufacturing SMEs play an important role in the value creation and employment generation.O'regan et al. (2006) presents that constant innovation is a key component to maintain a sustainable competitive advantage. Raymond et al. (2010) claims that particular manufacturing SMEs should continuously improve their manufacturing processes in order to ensure long term sustainability. However, given the lack of resources and experience, SMEs find it difficult converting research and development into effective innovation (O’regan et al., 2006). Researchers have explained why certain firms innovate more than others by identifying a number of critical success factors or drivers of innovation such as strategy, social capital (Balachandra and Friar, 1997) or R&D (Becheikh et al., 2006a, Raymond et al.2010). The literature on the topic is diverse, there are different approaches and there is not a consensus on how those success factors can be measured. Therefore, the present thesis develops a meta-analysis study of the empirical research on the drives of innovation in manufacturing SMEs of developed countries. The result is a consolidated framework of the success factors and its measurements proposed by 49 authors, those were organized in the different phases of a holistic innovation process. The process considered was presented by Tidd and Bessant (2005). In consequence, the contribution of the present thesis is to serve as a starting point for future studies on drivers of innovation and its measurements, also, to serve as reference for future researchers that will develop a meta-analysis study.
This research aims to study transactional cost and organizational change management in a pharmaceutical company that had gone through the SSC implementation process through different regions, including Latin America. Eli Lilly SSC in Latin America is located in Mexico and was aimed to centralize standard routines and administrative transactions related to finance and accounting back office services for the entire region. In implementing changes of this magnitude, it is necessary to be prepared to encounter the transaction costs related to this strategic decision and for the internal resistance applied in organizational change process. In this sense, this research aims to study what are the main challenges and transaction costs involving a process of re-structuring the organization to the SSC business model, especially in Latin America. Taking as a base the change resistance elements mentioned by Burns and Scapens (2000) and transaction costs theory basis by Williamson (1981). The SSC, a relatively recent business model and a trend between multinational organizations, was implemented in Lilly across 4 different regions to support over 70 countries in all continents. Latin America the last region to be implemented had a proposed migration schedule within less than one year. The findings show that the main resistance to the existing process is related to lack of competence/information and attachment to control and existing routines. In addition, the transaction costs are closely related to the dimensions of asset specificity and uncertainty. We must consider that the lack of a formal change management strategy, within the LATAM region, was a risky move and had impacted the implementation process and stabilization period results. The chronogram had also to be changed due to unexpected details in the region. Latin America was more complex than expected due to the differences in regulations and culture between countries, also expressed a non-verbal resistance that was probably expressed through the lack of commitment of some personnel. The results of this research raise inputs to the next researchers and bring elements to be considered by organizations when implementing the SSC business model. It is useful to direct actions and strategies to control de change impact and possible transaction costs. Additionally, through the research we filled the purpose to build an overview on shared services model and discuss the main points that should be considered when taking into consideration to re-structure the business with this model, characterized as a centralization of services that are provided from one single point to multiple business units in order to avoid activities duplication, optimizing resources through the integration of technology, people and standardized processes (Deliotte, 2007).
The purpose of this study was to work out structured ways to lead GVTs. The Model of Team Leadership, which has been worked on in chapter 5, has shown that a mental model that can be used by people leading a team is helpful also when applied for GVTs. This model for virtual leadership offers the possibility to locate possible issues and address upcoming problems that might hinder the project to succeed early enough, but with prior monitoring, surveying and examination. This model, which is based on the assumption that leaderships is being shared in teams and also multiple team members can execute leadership actions, can be applied in GVTs as a basic mental model by all team members. This helps creating a common understanding of team leadership and the areas where issues, misunderstandings and conflicts can stem from.
Secondly, this work showed that there is not one single form of GVT existing – as it is often the case in research work – and requires consequently different focus of leadership actions. The GVT Matrix is a first step, which tries to differentiate leadership challenges along the defined GVT types. This point can be addressed in future research to find respective data that are increasing the scientific relevance on the differences of leadership in GVTs that can then be applied in the model used in chapter 6.
This point is also the limitation of this research. As many data is available for general leadership of GVT, data on leadership issues relating special types of GVTs is relatively rare. The assumptions and validated findings that have been used to fill the GVT Matrix are not as fully scientifically reliable as it could have been. Future research can address this issue if new data is available which are examining the differences of GVTs.
Highlighted as a promising field that targets cost related problems and high research costs, the concept of Lean Management is applied in the biotechnology sector. Specifically, the thesis aims to develop and test a Lean Management implementation model suitable for biotechnological research laboratories. Using multiple mixed methods, a deductive case study approach is taken to investigate requirements for an improvement model. The use of observations and interviews deliver findings which enable the comprehension of the implementation environment. The review of academic literature provided the basis to conceptualize, develop and test a new model, called Biotechnological Laboratory Implementation Model or BLIM. Overall, the results of the implementation can be described as successful since the BLIM meets all requirements fully or with minor restrictions. Effects of the Lean Management implementation are positive and promise to deal with the mentioned cost related problems and high research costs. The findings of this thesis challenge preexisting views on the argument that the success of Lean Management models is subject to the individual characteristics of the organization. As the newly developed BLIM is separated into structured and agile implementation phases, this joint characteristic represents a contribution to research in the field of Lean Management implementations as such and proposes further areas to be researched on.
Aim: The research aims at contributing to the growing number of studies on banking performance by investigating empirically the effect of changes in the macroeconomic conditions on bank profitability in Europe for the period 1980-2009. For this purpose, data for banking systems of eight European countries on an aggregate national level are included in the analysis: Germany, France, Austria, Norway, Netherland, United Kingdom (UK), Spain and Italy. In addition to this, two measures are used to represent the bank profitability: net interest income (NII) and return on assets (ROA).
Methods: Panel regression models at three levels are deployed in order to estimate empirically the effect of the macroeconomic indicators on bank performance in Europa: individual estimations on a country level, cross-country estimations on a group level for Northern and Southern Europe and finally overall cross-country estimation on a European level.
Results: The estimation results suggest that macroeconomic conditions are able to explain most of the variation of the banks’ net interest income in European countries, as well as part of the variation of banks’ ROA. Additionally, they clearly indicate that GDP growth rate is the most significant factor influencing bank performance in Europe on all three levels of the model. The effect of the inflation rate is also considered for strongly significant and positive while the effect of the other macroeconomic variables included in this research is different and cannot be generalized probably as a result of the heterogeneity among European countries. Surprisingly, the results did not indicate any significant difference between Norther and Southern Europe, regarding the effect of the macroeconomic conditions on bank performance.
There is an increase in concern for the environmental impact such as GHGs emission and hazardous chemicals discharge along with the wastewater, from the product production process. Likewise the concern in the social impact also rises, in which it include the use of forced and child labor, unfair wages and inhumane treatment of worker in the production process of various industry.
Moreover, with the change in business strategies to fast fashion, in which new product collections are launch four times a year. In response, company have change the structure of their supply chain to shorten lead-time, higher inventory turnover, high order fulfilment and lower price for their customer. However, while focusing on these factors, environmental and ethical are being overlooked.
With the pressure from the public, laws mandate by the government, as well as the foreseen market opportunity make many of the large company to start thinking about a way to eliminate environmental and ethical impact from their supply chain. Various techniques and instruments are developed in order to help the company to analyze and abolish these problems.
Two companies are used as an empirical studies, which are H&M and Inditex. Though the analysis the challenges they faced and instruments and technique they used in response to the challenges, one can clearly observe the different approach in handling the challenges of these two companies. Nevertheless, positive improvement in eliminating environmental and social impact from their supply chain can clearly be seen from their effort.
Family businesses are major contributors of a strong and diverse society. Not only help to keep power in the hands of small units (families), they also foster innovation and personal freedom and this is necessary to maintain a healthy society, which is also necessary not only in Mexico but throughout Latin America and other regions where emerging countries tend to be a majority. The presence of strong private businesses in a society can reinforce the social values of their communities. Wealth and stability that they create can foster personal growth around them, especially if the owners are responsible for philanthropic activities and civic leadership. Thousands of small and medium sized enterprises (SMEs) in developing countries are reaching a difficult phase. Most of the owners who founded the company on the 60s or 70s and made it to the next century are ready to retire without having a plan of succession to the one who will be taking over. Some of these enterprises are also struggling to find a strategic path among lots of heavy changes on the corporate world while others fight unexpected competition from abroad, normally from developed countries. it is also difficult for companies to face this sensation of isolation on a daily fight for survival and for standing out. At last, many of them end up selling their companies because of pressure or failure, being victims of a powerful tendency of family businesses to stop growing and develop their potential. 1.1 Objectives Provide an overview of the SMEs in Mexico and their current situation. Uncover the possible factors that cause their failure. Suggest a different solution through implementation of corporate governance, the way bigger companies do. Investigate and explore fears and advantages of implementing corporate governance. Analyze how corporate governance can be integrated to a SME in Mexico. 1.2 Limitations of the analysis This analysis considers that the reader has a short background on business, as the basic concepts will not be detailed. The study will focus on solving a specific problem that the author considers to be crucial for any SME in a developing country to solve, but from the perspective of corporate governance. The classification of the group of companies that have been analyzed may vary from country to country. 1.3 Methodology This project comprises a study of the presented bibliography on the situation of the corporate governance in Mexico and how can it be applied to small and medium size businesses in order to face the current challenges. The study focuses on the role of the board of directors in the company and how it can lead to a case of success by giving up some control by the business owners and pass it to the experienced advisors that will be part of the board. A document called “Código de Mejores Prácticas Corporativas” (Corporate Governance Codex) will serve as a big support for the research, since this is the official document companies must take a look at before even start thinking on implementing corporate governance practices. The research includes results form an annual survey presented by “PriceWaterhouseCoopers” in 2014 that was carried out all over the world including Mexico. This survey was done between May 30th and July 21st in 2014 to 122 companies from Manufacture, retail, finance, mining, construction, wholesale, and agriculture, and it is considered by many firms as the most important survey to consider when analyzing the current situation of family businesses in Mexico.
In this paper, I analyze the position of Indonesia current account during thirty five years from 1980 to 2015. The main findings may be summarized as follows:
(a)The movement of Indonesia CA position which interrelated mainly by the transaction of goods and services, and Ind IIP which interrelated to the getting indebtedness of the country.
(b)Indonesia as an open economy, for running CA position is determined by driving forces in macroeconomic scale, such as saving and investment, financial balance, real exchange rate, and trade balance. Indonesia recently is now more open to the free capital without strong foundation of financial system and human resources, so Indonesia suffers from the competitiveness problem.
In this paper, author was unable to find some data and interpretation. From policy recommendation, author strongly suggests government for some long-term policies.
2016 marks the 56th anniversary of the oil cartel: OPEC. It managed to increase prices in 1972. In doing so, it behaved in a manner consistent with a cartel, bringing about a wave of studies on it. This study provides an overview of Organization of Oil Exporting Countries (OPEC)’s cartel behavior form 1980 to 2014/5, from five different perspectives. These perspectives, although have been studies individually, but never holistically.
This study grounds the research questions into the structure-conduct-performance paradigm for each of the five perspectives of cartel behavior. Each perspective is also backed by a theory of its own. The first perspective is that of the neo-classical theory of the firm, in that OPEC is deemed to be created for the purpose of creating profits for its members. The second perspective looks at whether or not OPEC is internally and externally stable by looking at economic and non-economic influences on the organization. The third perspective makes use of the theory of market contestability, in oder to determine which member in the cartel has had and still holds most influence within the cartel. The fourth perspective looks at entry and exit trends from OPEC, to determine what impact it has on the incumbent profits and that of the defectors. The fifth perspective uses the concept of black swan from the strategic management literature to discuss whether or not OPEC will dissolve in the next fifty years and whether this will bring about a golden or a black swan.
The methodology prevalent throughout the study is a case study analysis of the OPEC cartel behavior, however, two of the chapters also run a regression analysis (chapters 3 and 4), using variables identified from the structure-conduct-performance paradigm. The second and the third provide a descriptive overview via line graphs, while the last uses the methodology of observation.
It has been found that OPEC has earned abnormal profits which steadily increased, Saudi Arabia has been instrumental in managing quotas, and importance of each country is determined by the output it produced from one year to the next. In addition, economic influences are more important than the non-economic influences for OPEC's viability as a cartel, exit from OPEC is not advisable for the defector nor the incumbent firms and the cartel is not internally stable as barriers to entry are low and members can easily defect and can rejoin the cartel. Lastly, OPEC’s influence in the oil market is waning fast, which might lead to a black swan event.
This thesis aims to provide a comprehensive and systematic analysis about the growing popularity of Korean pop music (K-pop) worldwide in recent years. On one hand, the international expansion of K-pop can be understood as a result of the strategic planning and business execution that are created and carried out by the entertainment agencies. On the other hand, external circumstances such as the rise of social media also create a wide array of opportunities for K-pop to broaden its global appeal. The research explores the ways how the interplay between external circumstances and organizational strategies has jointly contributed to the global circulation of K-pop. The research starts with providing a general descriptive overview of K-pop. Following that, quantitative methods are applied to measure and assess the international recognition and global spread of K-pop. Next, a systematic approach is used to identify and analyze factors and forces that have important influences and implications on K-pop’s globalization. The analysis is carried out based on three levels of business environment which are macro, operating, and internal level. PEST analysis is applied to identify critical macro-environmental factors including political, economic, socio-cultural, and technological. On the industrial level, major forces that shape the music industry in which K-pop’s business operates are evaluated based on the framework of Porter’s Five Forces. External environmental analysis is followed by the review of the global strategies of major Korean entertainment companies in achieving their organizational objective of turning K-pop into a successful global business. We identify all the key value-creating activities ranging from talent acquisition to customer relationship management in the value chain of K-pop’s industry, and analyze how each of these activities have contributed to K-pop’s success in the global market. In conclusion, the recent success of K-pop on the global stage can be understood as the rewards for the capability of its internal strategy to anticipate and capitalize new opportunities in external environment.
Organizational Development is a relatively newer concept in the corporate world. This concept continues to being explored by researches due its growing importance and fascination results. Many organizations strive to establish a competitive edge by the evolution and differentiation in not only the OD interventions but also in handling their effects. Due to its intriguing nature, it has been the focal point of this study/research.
Scope of this research is to explore the perceptions of employees, which are created over a course of time about certain dimensions related to Organizational development interventions in the telecommunication sector of Pakistan. Firstly Literature Review has been conducted to find out existing theory that has been explored and created over decades by past research about the OD interventions and also how the perceptions of employees/individuals are mapped with reference to Organizational Development and how it impacts their acceptance of these interventions. Secondly short interviews from the management (Directors/Heads of Organizational Development) of the key players of the telecommunication sector have been conducted to unfold the hidden issues, objectives, initiatives taken and hurdles faced by these players and hence has provided with certain issues on which substantial and extensive research has yet not been done. With the help of these interviews common objectives and common hurdles during OD implementation have also been identified among key telecommunication player of Pakistan. To limit the scope of the thesis, Acceptance of OD has been taken as the dependent variable while Perceptions of Organizational Development (Level of Uncertainty, Feelings about OD interventions, Opportunities for Growth & Development and Opportunities to Participate) were identified to be the independent variables with the help of literature review.
This study attempts to explore how the different dimensions of perceptions of Organizational Development exist amongst the employees of the telecommunication sector of Pakistan and how the negative/positive perceptions impact the acceptance level of these OD interventions. Semi-structured interviews were conducted from 20 employees (Five from each organization) from the four major players of the telecommunication sector of Pakistan namely Warid, Telenor, Mobilink, and Ufone.