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Course of studies
Most Western countries have very low percentages of women who study in science,
technology, engineering and mathematics (STEM) fields. These fields are of economic
importance as they are essential for innovation - the key to the creation of new products,
ideas and processes. Especially in developed countries, the STEM sector is one of the
largest growth factors. Having mainly men studying in STEM fields limits the available
talent and thus the quality of human resources; therefore, it is important that more
women study in STEM fields for more efficiency and increased economic development.
In contrast to Western countries, Muslim countries exhibit large numbers of women in
STEM majors. This thesis analyses different aspects of Muslim countries to determine
reasons for more women in these countries to study in STEM fields. The current study
is based on literature such as journal articles, textbooks and online sources. The
following factors are studied to answer the first research question: social reasons
(including religion, history, perception of women, wealth and social status, and
educational system), legal framework, technological reasons and economic reasons.
The findings indicate that a combination of aspects and circumstances leads to the large
numbers of women in Muslim countries in STEM majors. Among the analysed factors
the educational system and economic situation of Muslim countries seem to be the root
cause.
Furthermore, the current study analyses consequences of the high number of women in
STEM fields in Muslim countries in the labour market, to answer the following
questions: (1) Do educational opportunities lead to equal opportunities in the labour
market? (2) Is it respectable for women in Muslim countries to work? (This question
addresses factors such as Islam, tradition, a woman’s role as a mother, mixed-gender
workplaces, demography and legal restrictions) (3) In which sectors do women work?
(sectors and leadership positions) (4) What is the relation of female labour to the
economy? (impact of economic situation, economic landscape, globalisation, and
importance of female employment for the economy).
The result is that educational opportunities for women in Muslim countries do not
translate into equal chances in the labour market. Regarding STEM fields the
employment of women ranges from gender equality to nearly no opportunities at all,
depending on the country. The small numbers are most likely due to the lower position
of women in society, the generally less opportunities for women in the labour market
and women’s rights issues.
The aim of this thesis is to elaborate and evaluate the current employer branding concept at a subsidiary of a globally represented organization. This enables the author to draw conclusions and give improvement recommendations.
The first part is based on scientific literature and data. It outlines the concept of employer branding and shows which areas of a company are affected hereby. Next, it is explained why a successful employer branding concept can be advantageous for companies and how to communicate it. To conclude the first part, challenges that come with employer branding in a global company context are elaborated.
The following part of the thesis, is developed from internal data and information. It focuses on the current employer branding concept at the subsidiary. Moreover, it is revealed why an employer brand is necessary and which challenges and opportunities, for this concept, exist at that subsidiary. It is also reflected on the effects, set corporate guidelines and conditions, have on the local employer branding concept.
The last part, attempts to measure the success of the current employer branding concept at the subsidiary. This is conducted by assessing three different sources with regard to their influence and significance on the employer brand. At first, the company’s key performance indicators are evaluated. Secondly, results of two surveys, which were conducted for this thesis, are analyzed and interpreted. Both give insight on people’s expectations and experiences with employers: One survey investigated an external target group while the other questioned the employees at the subsidiary. As a third source, results of a recent internal survey, which evaluated the employee’s perspective on their workplace, are included and assessed.
To conclude the thesis, improvement suggestions on how to have a successful employer brand, according to demographic region, operating business sector and global context are given. The recommendations include content-related adjustments, proposals for the inclusion of corporate standards, ideas on how to raise the employer brand’s awareness and finally suggestions for improved communication of the local employer brand.
Changes are constantly accelerating. A major issue that companies are dealing with is how to communicate those changes in a way that is efficient and effective and therefore successful. Traditional models such as the ones by Lewin, Bridges or Kotter are reaching their limits due to the orientation on fixed vision, goals and processes. The time has come to change the way change is managed. New organizational structures are therefore required. An example of a new model to deal with the speed of change is agile management. Agility provides a platform for better communication, including the quantity and quality aspect. IMS Gear, an automotive supplier located in South Germany, is currently in the stage of a transition. Agile mindsets are anchored in their vision and strategy, yet the implementation of agile frameworks is still improvable. The PEP project is a first step into the direction of ensuring the future of the company despite all external and internal changes. Therefore, based on a model by Audi AG consultant Gergs, improvement approaches are developed.
Already having surpassed the previous generation in terms of size of the workforce, Millennials have received extensive attention in media and literature. As critical as this generation might be portrayed in media and sometimes also academic literature, the reality and underlying message of it all is that this generation is rapidly entering the workforce with high expectations, implications are made and companies need to react and adapt accordingly. For a company like thyssenkrupp Presta North America, consisting mainly of employees with an engineering background and seeking for these in a highly competitive job market, understanding this generation, specifically the Millennial Engineers, in order to successfully recruit and retain candidates is imperative for successfully operating in the future. Being natives to information technology, highly motivated, ambitious and determined, Millennials have the potential to have an extremely positive impact on the success of businesses. Reported high self-esteem and narcissistic characteristics make this generation require extensive adaptation and adjustment. Change in the engineering role is happening towards a more dynamic workplace. A modern engineer works in a team environment and interfaces with many different stakeholders. With this development in recent years away from the very traditional role of an engineer, the importance of social and soft skills greatly increased. In order to facilitate this, the processes of organizational socialization play a major role and are an opportunity for employers to influence and shape the adjustment. A well-structured process facilitates adjustment and positive long term outcomes. The question was raised, whether the high expectations of Millennial engineering graduates before their first job reported in literature will change once the work life has been entered. Through a series of qualitative interviews with Millennial engineers at thyssenkrupp Presta North America, the high expectations reported previously were not found. The main objective for the employees surveyed was to simply get started in the work life. In regards to change of expectations, however, much greater emphasis on career progression and training and development possibilities was placed.
Country risk affects cross-border investments significantly. Therefore, this paper aims to understand the concept of country risk and the available country risk assessments (models), by comparing and evaluating them. Secondly, the effectiveness of these assessments in predicting an economic downturn will be analysed. Lastly, this paper investigates the determinants behind the country risk models, using country credit ratings as a proxy.
The effectiveness analysis is based on the comparison of the credit ratings with the respective real GDP growth of Malaysia, Mexico, Japan and Portugal in a case study approach. Thereafter, Spearman’s rank order correlation coefficient analysis will be performed to investigate the determinants of the country risk models.
Results from the case study approach show that country risk assessments generally could not predict an impending economic slowdown. In addition, the correlation coefficient analysis illustrates that some variables have in general weak correlations to the credit ratings. For instance, the real GDP growth has mostly weak relationships with the ratings and tends to be statistically insignificant. On the other hand, lending and deposit interest rates have relatively strong correlations to the credit ratings and are significant at 0.01 level for some of the ratings. In addition, Mexico and Japan have the tendency to produce opposite results with the same set of indicators.
Even though investors should not rely on these country risk assessments to forecast a major crisis, the models could act as the basis of risk management. This is because these assessments do provide investors with some useful information.
Economic growth in China is slowing down and China will no longer be the manufacturer of the world and consumers become more sophisticated. Therefore Chinese companies have to change strategies. This thesis aims to provide a comprehensive analysis of the reasons for Chinese companies transitioning from equipment manufacturers to brand manufacturers, the phase of innovation in China, the internationalization of Chinese brands and accordingly the consumer behaviour. The change is fast and challenging and the Chinese companies have to overcome obstacles like culture, innovation and the country of origin effect. Chinese government is promoting innovation. The quality of Research & Development output lacks behind quantity and is often limited to technology improvements rather than basic research. Government is also pushing companies to go abroad. The biggest obstacle for Chinese consumer brands expanding internationally is the country of origin effect. To compete internationally and to be successful in the long run, Chinese companies have to deliver high product quality and use effective branding. After entering the market with low price products to gain market share, Chinese brands increase product quality and promote the consumer brand. By analyzing the smartphone market, this thesis evaluates the progress and sustainability of changing from low cost to high end manufacturing and branding.
To warn or not to warn? Towards an assistance strategy that reduces unnecessary collision alerts
(2017)
The study attempts to analyze the short-term effects of merger and acquisition bids of German acquirers on the stock prices of two involved companies. On the announcement day, a statistically significant average abnormal return of 11.5% is found for the target firms compared to an insignificant negative abnormal return of -0.28% for bidding firms, and the synergistic gain for involved firms is 5.72% on average. The strategy of specialization or diversification shows strong evidence that it has a large impact on the short-term stock returns with specialization triggering stronger abnormal returns than diversification bids for bidding firms and substantially smaller price reaction for target firms. The outcome also suggests that higher target cash-to-market-value ratio leads to significantly lower abnormal returns for target firms during the announcement period.
This thesis has the purpose to investigate the oil price as the global economic factor but also to examine its implications on the worldwide economy. Thereby the determinants of the oil price are investigated by tackling the oil price itself from three different perspectives – the supply and demand framework, the prevailing world oil market structure as well as from the perspective of already statistically proven oil price determinants. In addition, the arising macroeconomic implications of oil price fluctuations on oil-importing and oil-exporting countries are examined. The investigation based on a thought experiment demonstrates the supply and demand framework to be unable to fully explain all past price changes. The examination on the prevailing market structure identifies the world oil market to be best described as a supply, pure, closed, partial and collusive form of an oligopoly. Analyzing the competitive behavior of the world oil market on three levels identifies non-OPEC producers’ competition to behave in a Cournot manner whereas among OPEC producers Saudi Arabia is identified to be a Stackelberg-follower with certain conditions while at the same time permanently bearing the ambition to become the Stackelberg-leader. The identification on the best describing oligopoly model for the overall industry is inconclusive. Investigating OPEC’s cartel hypothesis does not fully exclude its collusive behavior but denies the OPEC to be described as a prime example of a cartel. The examination of already existing econometric analyses identified a total of 13 determinants to play a key role in the oil price definition process. Investigating the arising macroeconomic implications of oil price fluctuations show oil price changes to be of great importance for the overall economic performance and is best described as a form of a positive of negative vicious circle in which the interconnected second or even third round effects intensify the implications on the macroeconomic activity.
The Influence of Macroeconomic Indicators Towards Sovereign Credit Rating and Sovereign Bond Spread
(2017)
The main purpose of this thesis is to investigate and to identify the macroeconomic indicators, as the determinants that could impact the sovereign risk. The sovereign risk here is represented by sovereign credit rating and sovereign bond spread. The world economy nowadays has become more globalized. It is becoming essential for all stakeholders in the global economy to become aware of the economic and the financial situation of a country. Sovereign risk interestingly represents not only the economic and financial situation of a country, but also the ability of a country to meet its financial obligation. This indicator plays an important role in attracting capital inflow and investment in a country. By using panel-data
framework, the estimations were built and analyzed to investigate the impact and the influence of the macroeconomic indicators towards the sovereign risk. The sample data of the research consists of 9 macroeconomic indicators as the explanatory variables, each of them includes 50 countries and 10 years of time period. Two separate panel data estimations with fixed effects model were created for each of the dependent variable, sovereign credit rating and sovereign bond spread. The results indicated that central bank rate, government debt level, total government reserves and unemployment rate have significant effects on the sovereign credit rating. Moreover, the results also indicated that current account balance, GDP growth rate, government debt level and unemployment rate have significant influence on sovereign bond spread. As both estimation share 3 significant explanatory variables, this implies that they are closely related.
The influence of gluten free diet on the enteric nervous system and intestinal microbiota of mice
(2017)
The advertising industry has strongly changed over the past years. Obviously, the coming of digital media has created networking between consumers and revolutionized traditional marketing toward companies building lasting relationship with potential customers and thereby generating an exponential growth in exposure and influence still called viral marketing. Despite the fact that viral marketing is an old topic, its relevancy in the business area is quite recent. However, little research is devoted to the adoption and internal usage of social media in SMEs, which are of high social and economic importance. Findings of numerous researches on this topic have been constructed on the B2C market. For this reasons, the aim of this study seeks to address the gap in knowledge regarding the use of social media in the B2B SMEs in Germany.
The end of performance appraisal: a practitioners' guide to alternatives in agile organisations
(2017)
This research provides a comprehensive analysis on the relationship between reputation and brands image through a better understanding of the effect of corporate scandals on brand image. Secondary data taken from academic journals, academic books and press articles were used to develop this research. While some corporate scandals are the result of misbehaviour from inside the corporate, some are the result of external factors the corporate had nothing to do with and some are due to technological failures. However, irrespective from the source of the scandal, all types of scandals will change the consumer’s perception on the corporate’s brand. For example, a certain degree of brand distrust or brand hate might develop after the scandal. Nevertheless, a corporate can recover from any scandal through several appropriate strategies. While these strategies might differ in detail, they all must include addressing the public about the issues truthfully and adopting relevant corrective actions depending on the scandal’s type and scale. The main purpose of this thesis is to explore these concepts further in detail, to understand how a corporate can recover from a scandal and restore their pre-scandal brand position. Finally, a case study about Samsung’s recent exploding devices scandal will provide a current example on the topic. While this research will provide a summary on how will a scandal affect consumer’s perception and how could a corporate recover from a scandal, it is important to note that each scandal is unique and therefore will have unique effects on perception and will require a unique strategy to recover from it.
The dimenSion concept - approaching service prototyping from a multi-aspect description perspective
(2017)
The concept of Job Crafting was developed by Amy Wrzesniewski and Jane E. Dutton in 2001. It describes job alterations initiated by employees that can occur in three different ways: Task crafting, relational crafting and cognitive crafting. The aim of Job Crafting is the better alignment of employee needs and preferences to the job demands and rewards.
In this bachelor thesis, the concept of Job Crafting will be explained and will be put into the context of similar concepts. Both, positive and negative outcomes of Job Crafting behaviour will be explained and opposed. The outcomes can have the form of increased motivation, performance and person-job fit which are intended by the Job Crafting behaviour. But misalignments of Job Crafting with organisational goals and negative impacts on colleagues on the negative side can also occur and need to be considered. The bachelor thesis also illustrates important motivators for Job Crafting and the most important aspects that play a role in Job Crafting behaviour. In the end, the thesis provides an outlook of Job Crafting based on the information that was evaluated. The aim of this bachelor thesis is to provide an insight into the concept of Job Crafting and to inform about the recent state of research on the topic.
Job Crafting is considered to be a rather positive employee behaviour that mostly results in better outcomes for employees than before Job Crafting actions. As organisation in the current economic state need to be adaptive in order to stay competitive, Job Crafting offers a solution for organisations to provide their employees with enough freedom to stay flexible. Job Crafting is not to be considered as a substitute for common Job design but rather as a complement to it that can be used by employees to further enhance their behaviour and performance. Managers should be aware of its existence and even foster it into a direction that benefits the organisation.
The importance of lean management in indirect areas has drastically increased in recent years, as it allows companies to remain competitive. At Bosch Gasoline Systems, lean management has been practiced in indirect areas for some two years now, but the project team responsible still attempts to improve tools and processes wherever possible.
This bachelor’s thesis therefore provides an overview of the possible improvements that might be made to the Lean Management System (LMS) in order to facilitate its introduction in the Czech Republic, the Netherlands, the US, Japan and Korea.
After an extensive literature review, an “ideal” lean culture profile is developed, which is then compared to the cultural profiles of the countries of interest. The basis of the “ideal” lean culture profile is derived from the study of Liker (2014) and Zollondz (2013) where they present 14 lean principles and then the significance of these principles is analysed using Hofstede’s cultural model.
Thereafter, interviews are conducted with experts from the lean team as well as with locals from the various countries of interest in order to find out about the cultural differences between the countries of interest and Germany, as well as to find out about the applicability of the current version of the lean management system in these countries.
Since there are differences between the developed “ideal” lean culture profile and those of the other countries discussed in this thesis, these differences are then analysed. The conclusions drawn, which are also supported by statements from the interviewees, are used to derive countermeasures and possible ideas for facilitating the introduction of the LMS abroad.
In the conclusion, limitations and further research questions are discussed.
Although sustainability reporting in China receives more attention in the past ten years, effective studies and literature of sustainability reporting are still in urgent need. A good sustainability reporting will provide stakeholders with needed information and guidance in the activities, and it also minimises the potential harm while creating economic, social and environmental values (Schaltegger & Wagner, 2006, 5). The main objectives of this research are not only to have an overall view of Chinese sustainability reporting situation but also to look into how Chinese companies will develop or what needs to be changed for a better development. To achieve this goal, sustainability reporting issued by top 10 manufacturing companies will be studied concerning GRI. During the analysis, the GRI Specific Standard Disclosures and Principle of Defining Report will be adopted to view how Chinese companies perform in sustainability reporting both in content and quality. Further, the possible elements of influencing companies development will be illustrated. Then make an attempt of what will future SR focus. The result obtained from the analysis is that Chinese sustainability reporting still have many problems in both quality and content. Most of them share the similar preference on how and what to disclose, such as focusing on resource saving. After making an explanation of what will affect future development of the companies in China, it is concluded that in the future the focus of SR will be concentrated on adoption of new energy, technology innovation, application of greener supply chain and consumption of green products.
Corporate Culture is more and more becoming an important factor to be competitive in the constantly changing environment. Technology as well as generation (in this case generation Y/millennials) and organizational structures are influencing the organizational performance and culture. The shift from hierarchical to networked structured organizations has an impact on the collaboration within and outside the company. Organizations need to find new ways to transmit theirs corporate culture, reach their employees and support collaboration.
Enterprise 2.0 tools are one of the newest tools of this century. Facebook and other social media platforms are already celebrating great success. So why shouldn’t it be able to reach this success in terms of internal use of social tools? And how does Enterprise 2.0 tools influence others aspects of the organizations which may as well have an impact on the corporate culture?
The B. Braun Aesculap AG division “Degenerative Spinal Disorders” will be launching a new Spinal System mid 2017. A Spinal System is a combination of implants and instruments used to treat spinal disorders caused by deformity, tumors, trauma or via degenerative conditions.
The current industry standard is that manufacturers sell the implants necessary for these surgeries in non-sterile packs, which require sterilization by the client organizations. This is different in other orthopedic sectors such as hip or knee, where the use of sterile packed implants is the industry benchmark. As this is not the standard case for spinal surgery so far, all processes within the majority of client organizations are accustomed to using non-sterile packed spinal implants in their operating room processes and logistics.
The new Spinal System, being offered by Aesculap AG in the near future, is challenging this status quo, as it will be offering a system solution in which the implants will be sold in sterile packaging.
This new business model entails changes in the processes within the manufacturing and client organization. These changes need to be implemented and communicated correctly.
In this thesis both business models based on sterile and non-sterile packed implants and their respective processes are compared. Strategic and operative relevant aspects are analyzed to define strategic criteria necessary to appropriately implement and communicate the new system.
Software Defined Privacy
(2017)
Presently a lot of emphasis has been put on the need for brick-and-mortar stores to reinvent themselves, in light of increasing competition. Therefore, the topic of shopping experience has recently received special attention by retailers, as they increasingly endeavor to create pleasant store environments. Several studies have shown, that a positive shopping experience results in increased customer satisfaction, store loyalty and thus long-term success of a company.
While new technologies are on the rise, they have so far not been fully exploited in retail stores, neither extensively researched in the context of shopping experience.
Therefore, this bachelor thesis aims to provide a general understanding on the construct of shopping experience and explores how certain phases of the customer journey can be complemented by in-store technologies. Moreover, it provides valuable insights on the capabilities and limitations of in-store technologies. Particularly, RFID equipped tablet computers, as an in-store technology for fashion retailers, are researched in-depth.
Secondary data retrieved from academic journals, academic books, press articles and study reports are used to provide an overall understanding on the construct of shopping experience, certain customer journey phases, technologies in retail stores and on the changed buying behavior caused by digitalization.
Primary research is conducted to research RFID equipped tablet computers as a in-store technology for fashion retailers. It identifies which shopping experience determinants should be targeted, when considering the implementation of in-store technology in a fashion retail store. Moreover useful information regarding the perception towards chosen tablet functions are highlighted.
Findings are discussed with reference to available literature. Conclusions are drawn and presented as implications for fashion retailers.
Sensors
(2017)
Testing applications for SmartHome environments is quite complicated, since a real environment is not accessible or the conditions are not controllable during development time. The need to set up the whole hardware environment, increase the complexity of these systems enormously. Therefore, it is helpful to simulate the SmartHome hardware components and environment conditions (e.g. rain, heat, etc.). This paper contains an approach to improve the test and demonstration process of Internet of Things scenarios. A prototype (ScnSim: Scenario Simulator) was developed to set up scenarios. The user of the ScnSim can create her/his own scenario using items (sensors/actuators) and rules, which control the sensors and actors building the IoT enviornment. This simulator is supposed to support the user testing IoT applications or configurations of SmartHome platforms like openHAB. In addition, the ScnSim is supposed to help demonstrating showcases, for example, often demonstrated on a trade fair or as a proof of concept for a customer.
In response to the global financial crisis, some of the major central banks in the world have implemented so-called unconventional monetary policy tools, in particular Quantitative Easing. These tools were aimed to improve conditions in financial markets, to provide liquidity and later on, in response to the European sovereign debt crisis, also to stimulate the economies. At the height of the European sovereign debt crisis Mario Draghi, president of the European Central Bank, said that “…the ECB is ready to do whatever it takes to preserve the euro” on 26 July 2012. How much will it take? What could be the negative side effects? And in particular, what are the implications for financial stability? These questions become increasingly important, as the balance between benefits and costs of such tools tends to worsen the longer QE is in place.
This paper wants to answer whether QE could have negative impacts on financial stability and if so, whether it could lead to another episode of financial instability, i.e. a financial crisis. First, it will explain what monetary policy is, which goals it has and what the conventional and unconventional monetary policy tools are, that central banks can use, e.g. QE. The next part will explain what financial stability is and which factors can lead to a financial crisis by using the most recent episode, the global recession.
This thesis will mainly focus on the negative impacts, the QE programme of the European Central Bank has on financial markets and the banking sector. Only in the analysis of the financial markets, it will make an exception and also include the programmes of the Bank of England, Bank of Japan and the Federal Reserve. The analysis of the financial markets will include results of other research papers, studies and journal articles as well as a self-conducted event study, by analyzing QE announcements and their impact on bond yields and stock indices. The analysis of the banking sector will focus on financial stability indicators, their response to QE announcements and their development in the time QE was implemented incorporating results found by other researchers. In the final part, all results found here will be brought together to answer whether or not QE negatively affects financial stability.
Prototype of an automated photobiomodulation treatment device for in vitro wound healing studies
(2017)
The aim of this piece of work is to elaborate a conceptual approach for supporting market development in Asia Pacific. It includes the investigation of relevant criteria for an objective analysis in terms of market attractiveness for eight markets. The first part of this research project describes the theoretical framework and concepts used in international market selection as well as international market development strategies. The second part of the study consists of defining relevant criteria in order to evaluate market attractiveness and competitive strength. In conjunction with this, the level of significance of each criterion is determined by the conception of an appropriate classification model. The results reveal that the levels of market attractiveness and competitive strength differ significantly in each market. Additionally, the country with the highest score in market attractiveness and competitive strength is being investigated in further depth with the aim to understand the market dynamics. The study then concentrates on determining strategic objectives and key performance indicators in order to improve the corporate’s strategy. Finally, research findings are discussed critically and several recommendations are formulated. To conclude the study, a conclusion is made followed by limitations and recommendations for further analysis.
The promotion of Fruits and Vegetables (F&V) is challenging, especially in the past
centuries. The difficulties in branding or advertising arise from traits of the produce,
making it less presentable than manufactured products. Modern farming technologies
ensure better produce appearance, therefore, need to re-examine the possibilities of its
promotion. The technology changed, so had the dietary trend. In contrary to modernised
farming, F&V advertising that appeared to be a carry-on from the 40s had seemingly
dissociated itself from consumers. This paper collected results from empirical studies.
Most of the works, however, conducted experiments with manufactured products, might
not apply to fresh produce. Discussions on the relevance of the sources are, therefore,
necessary. This research identifies a lack of branding of fresh produce, which could be a
direct causal for inactive promotion. Further examinations suggest deeper market
segmentation, which helps the marketer to create a better advertisement. The research
also notices many researchers regard promoting nutritional value as equivalent to
effective advertising, which leads to higher consumption. Promoting nutritional value,
however, appears to be merely attractive to the certain consumer. In many cases, other
mechanisms, for instance, originality, health, fun and other emotional tags, could attract
more attentions.
Nowadays international businesses are exposed to a constant change of regulations, regularly altering organisational structures and the pressure to continuously improve efficiency to stay competitive. It is no longer a secret for international companies that the ability to adapt, is a key success factor in managing globally connected processes. Facing this challenge, MTU Friedrichshafen, one of the leading manufacturer of diesel engines in the world, set a target of optimising core processes of License Management due to the fast growing number of international projects and related international regulations. This optimisation can be achieved by analysing weak points at all stages of the working processes and developing standardised approaches throughout the partner management cycle. The main purpose of this thesis, therefore, is to analyse and standardise core processes of the MTU License Management with a completely new approach in steering international projects.
After spending ten months at the MTU License Management Department, including mandatory six months internship, I was involved in different working procedures in a form of “internal job rotation” in order to have clear understanding over main processes at License Management. With all this knowledge in mind, a deep research about core processes has been conducted and individual improvement measures for each process were defined. These improvement measures are in line with the Global Strategy Program “Shaping Our Future 2018” that has been determined by Rolls-Royce Power Systems AG, MTU’s holding company. Also, during the research, it was obvious that combining several processes into one core tool was a major challenge. After brainstorming through various ideas with internal IT experts, a standardised approach by using Microsoft SharePoint has been identified as an effective way to enhance various processes.
Only with the proper implementation of the recommended optimisation process and continuous improvement, global organisations will succeed in responding to the increasing pace of changes in the business environment.
The purpose of this thesis is to analyze and optimize accounts receivable management for the locations of the automotive supplier IMS Gear in the United States consisting of IMS Gear Holding Inc. and four subsidiaries. The tangible asset accounts receivable has a significant impact on profit and liquidity of a company and influences cash flow, working capital and customer relationships. An effective, transparent and comprehensive accounts receivable management is therefore crucial for the successful continuation of a company. In the course of this thesis the reader will be provided with definitions of all relevant terms and concepts, followed by theoretical knowledge about process management, including process analysis, problem diagnosis and process optimization. The differences in accounts receivable management between the United States and Germany as well as possibilities of measuring the effectiveness of accounts receivable management and goals of accounts receivable management are treated both practically and theoretically.
On the basis of internal benchmarking and a detailed process analysis, five fields for improvement were defined: creditworthiness, contract management, cash discount, dunning, and avoidance of bad debt. When optimizing a process, it is important to additionally consider all processes influencing the outcome of the concerned process. The optimization suggestions therefore do not only concern the finance and accounting area but rather affect a number of other departments in the company including sales, logistics and the business units. The reader will furthermore be provided with a discussion of suggestions to improve problems detected in the process analysis and internal benchmarking. A summary of the suggested improvements together with their probability of implementation is presented. Discussed suggestions include, among others, the consideration of country specific payment habits, the offer of cash discount for payment in advance and the introduction of the payment term “cash in advance”.
This thesis has proven that even if a process is functioning, optimization is still necessary in order to provide a more effective, reliable, and transparent process. Moreover, process optimization secures the future success and growth of a company and is therefore crucial in today’s fast changing business environment.
Pricing
(2017)
Due to fierce competition in the recent decades, focus on customer service is becoming increasingly important in all industries including grocery retail. The purpose of this study is to discover the different services offered by grocery stores in Egypt and Germany, to examine the reasons behind offering different services in the different countries and to learn the effect of the same services being offered in different countries.
The data was collected by conducting an online survey and then analyzed with reference to available literature. Findings and conclusions are presented in the form of lessons learned and suggestions for grocery stores in both countries to improve their consumer’s future shopping experience.
Outsourcing as a remedy to current challenges and profitability issues within the banking sector
(2017)
In addition to current market fluctuations, the Banking Sector continues to face emerging challenges such as low profitability, increasing cybercrime, more regulations to comply with, high-rocketing cost and a huge reliance on information technology. In tackling these challenges, several banks have come to realize that,this can no longer be a one man’s fight. Outsourcing a few functions such as Customer Management, Information Technology, Human Resources Management, Application Management, Payroll Operations, Marketing Activities, Research and Data Processing could help individual banks mitigate risks and solve current demanding problems resulting from complications and challenges within the entire banking sector.
This piece of work will examine the current situation and challenges within the Banking Sector. And with the help of a case study within the German Banking Sector, demonstrates how Outsourcing could serve as a solution to problems resulting from these challenges and complications. Such problems may include: increasing costs, low net-revenues/profitability and shareholder dissatisfaction.
In a time, where supply increases and thus distinguishing oneself from the competition becomes increasingly important, different neuroscientific methods are being used in order to find out what consumers want, how they react to stimuli and how they make a decision. The purpose of this bachelor thesis is to find out how neuroscience can help understand what happens in the human brain, and how neuromarketing influences the consumer behaviour, answering the question whether the drugstore chain ‘dm-drogerie markt’ has the key to the brain of their consumers. By clarifying the neuroeconomic foundations like the structure of the human brain and the human senses, and by explaining the modern measuring techniques which are being used nowadays, the foundation is laid which is needed in order to be able to understand the insights of neuromarketing, its prospects and limitations, as well as Limbic®. By understanding the influence of emotions and motives with regard to decision making, the four ways into the brain of a consumer, as well as the prospects and limitations of neuromarketing, the relevance and importance of neuromarketing becomes clear. Taking a closer look at Limbic® (Limbic® map, emotional systems and the Limbic® types) offers theoretical support, which is being combined with the results obtained from an online survey as well as a store analysis, allowing a clear idea of why ‘dm-drogerie markt’ is this successful and to what extend neuromarketing plays a role with regards to the success. In the end the conclusion is being drawn that ‘dm-drogerie markt’ has the key to the brain of their customers, and that using neuromarketing elements is one of the major reasons for the success.
This research paper is about Mobile Banking. Mobile banking is rapidly growing in emerging countries as compared to emerged countries. The research conducted here will help us to understand as to why mobile banking is so successful in emerging countries and the factors that contribute to its success, the regulations behind it and to see if the Technology Acceptance Mobile (TAM) theory can be proved or linked to the success of mobile banking in the countries used for analysis. The analysis was conducted using a qualitative research method of document analysis
Material removal mechanism in ultrasonic-assisted grinding of Al2O3 by single-grain scratch test
(2017)
Managing employee engagement in high-growth companies: The case of Red Hat in high-growth companies
(2017)
Purpose
This thesis aims to analyze employee engagement in high growth companies with the case of Red Hat.
Methodology
Primary research involved the gathering of a mix of qualitative data in the open- source IT company Red Hat in the United Kingdom. Both an interview and a focus group methodology was applied. Literature from the research fields of employee engagement was reviewed and integrated into the primary research design.
Findings
The findings showed that fast-growing companies encounter many challenges in the fields of employee impact and purpose, recruiting and retaining, career development, leadership and management, and organizational culture. Best practices on how to scale culture were worked out. The findings concluded that actionable solutions such as modifying the recruiting process for cultural fit and giving more autonomy to regional leaders and teams, can help cope with the challenges of employee engagement in a fast-paced environment.
Limitations and implications for further research
One of the main limitations of this study is the lack of literature available to link organizational growth and employee engagement. Contrasting more stable environments with change environments or using a larger sample size may potentially add to this field with further reliable and insightful findings. This issue may be re-investigated in the future as well, as the nature of change environments can affect the findings. Red Hat is a very people-focused company with a flat hierarchy. Thus, investigating this issue in more hierarchical companies could lead to different findings with different challenges and would further complete this research field.