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Laktatverhalten bei extensiven Tempolaufbelastungen unter Flachland- und moderaten Höhenbedingungen
(1999)
COVID-19 in German Competitive Sports: Protocol for a Prospective Multicenter Cohort Study (CoSmo-S)
(2022)
Business-to-business services make up an increasing share of the total economy. Due to growing specialization companies are more and more outsourcing non-core services. The aim of this thesis is to examine the market trends, the competitive landscape and success factors for proving IT supply chain services.
IT supply chain services are service provisions that encompass the procurement of equipment, the staging and personalization, as well as the logistics of end-user devices. This thesis explores the business case of Computacenter, a European IT-service provider. Given the complexity of IT supply chain service provisions and the distinct characteristics of services, major contracts in this area are examined in order to derive good and best practices. Two research questions are addressed. The first one examines how Computacenter performs against major trends in the IT service market by reflecting customer demand and competitors’ strategies. The second research questions aims at identifying in which areas and how Computacenter could improve the delivery of its IT supply chain services.
The applied research methods include secondary data, such as competitors’ websites or industry reports, primary data like surveys or observation, as well as descriptive and comparative methods. The research is divided into three sections. First, the theoretical fundamentals of IT service management and the Service Supply Chain Management are outlined, focusing on reference models and methods used by the respective company. Second, the company itself and the market environment including competition and customer aspects are examined. Third, an empirical study conducted in the form of a survey on selected projects assesses Computacenter’s best practices. In the final part of this thesis practical recommendations are given including all investigated aspects.
Durch den ständigen Wandel der Arbeitswelt nimmt die Nachfrage nach neuen Führungskräften ständig zu. Daher nehmen die Führungskräfte zunehmend die Rolle des Coachs ein. In der Literatur scheint "Coach" jedoch ein Modebegriff zu sein, der keiner klaren Definition unterliegt. Ziel dieser Arbeit ist es, mittels einer integrativen Literaturrecherche die verschiedenen Definitionsansätze der Führungskraft als Coach zusammenzutragen und ein Schema für eine vereinfachte Übersicht über diese zu erstellen. Durch die integrative Literaturrecherche konnten drei verschiedene Typen von Führungskräften in der Rolle des Coaches identifiziert werden - der fragende Coach, der befähigende Coach und der beziehungsorientierte Coach. Im Verlauf der Arbeit werden die genannten Typen weiter thematisiert und gegenübergestellt. Die Haupterkenntnis der vorliegenden Arbeit stellt heraus, dass die meisten Führungskräfte die Rolle des fragenden Coaches einnehmen. In der Häufigkeit folgt anschließend der befähigende Coach sowie der beziehungsorientierte Coach.