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Course of studies
Global key account management is the use of the key account management system aimed at global accounts; these global accounts can also be known as multinational companies. These types of companies are key players for business-to-business model companies as they might account for as much as 80% of all sales. At this level of importance, to lose a customer like that could be a death sentence for the business. Adopting a global key account management to keep these essential types of customers is a good strategy, knowing the tremendous value they provide. The company MinebeaMitsumi, being aware of this, brings up the case study for the initiation of a global key account management system, that will bring a best in class service to the key accounts of MinebeaMitsumi in the automotive market. To start this project, it is needed an assessment of the current situation in which MinebeaMitsumi operates to its key accounts. At the same time, it is intended to upgrade the digital infrastructure MinebeaMitsumi uses for its operations. The case study is presented as an exploration and analysis of MinebeaMitsumi and how should this new system be implemented in an early stage. This way, preparing the ground for a larger project at the time of full implementation.
Die Volkshochschulen befinden sich im Zentrum des Weiterbildungslandschafts und sind fast in jedem kleinen Ort zu finden. Sie verfügen über ein reiches Angebot und erfüllen den politischen Auftrag des Staats. Der Lockdown im März-Mai 2020 hat die Arbeit der Volkshochschulen in vielen Aspekten beeinflusst. Die totale Schulschließung wegen der Corona-Epidemie hat aktuelle Probleme der VHS hervorgehoben. Dazu fehlende Analyse der Zufriedenheit und Wahrnehmung der Teilnehmer über die VHS-Angebote, Schwierigkeiten bei der Digitalisierung des Lernprozesses, mangelhafte Medienkompetenzen von einigen Dozenten und Kursteilnehmern usw.
In der vorliegenden Arbeit wird das VHS-Portfolio, Teilnehmerbereitschaft zum Online Learning, Teilnehmerzufriedenheit und Bewusstsein über die VHS-Angebote vor dem Hintergrund der Corona-Epidemie kritisch untersucht. Die Arbeit enthält auch eine SWOT-Analyse und die Analyse einiger VHS-Wettbewerber. Ein dreiwöchiges Experiment mit der Lerngruppe und seine Ergebnisse wurden beschrieben und interpretiert.
The goal of this thesis is to evaluate the impact the choice of registered cooperatives as legal form for start-ups can have on the success of crowdfunding campaigns regarding information asymmetry and agency costs. The theoretical analysis argues that due to the reduction of information asymmetry between founders and contributors, agency costs should be reduced,and success of their crowdfunding campaigns should be more likely. This result is confirmed with some caveats with the help of expert interviews. In conclusion, only companies that aim for additional benefits of registered cooperatives are eligible to be founded as registered cooperatives in order to decrease information asymmetry and increase chances of success in crowdfunding.
Throughout the paper, the different concepts are applied to the practical example of the founding process of a social start-up, the Zeitcafé Freiburg, which results in the recommendation of registered cooperatives as legal form and crowdfunding as one source of capital.