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In a world characterized by a shortage of skilled workers and digitalization, it is becoming increasingly important for companies to find suitable candidates for their vacancies. De-spite many risks, artificial intelligence offers companies the opportunity to restructure their HR and make their recruiting processes more efficient and target-oriented. Since Gen Z is the generation that will increasingly enter the job market in the near future, it is important to know and analyse the perceptions and needs of Gen Z regarding the use of AI in the recruiting process. For this reason, the task of this thesis is to find out how Gen Z perceives different scenarios of AI use in the recruiting process.
Die duale Berufsausbildung gilt als grundlegender Bestandteil der Fachkräftesicherung in Deutschland. In den letzten Jahren ist jedoch ein deutlicher Rückgang der Attraktivität von Ausbildungsberufen zu verzeichnen.
Diese Bachelorarbeit zielt darauf ab, die Präferenzen und Anforderungen der Generation Z an die Arbeitswelt, insbesondere im Kontext der Ausbildung, zu klären. Dazu soll primär folgende Forschungsfrage beantwortet werden: „Welche Faktoren sind der Generation Z bei der Wahl des Ausbildungsbetriebs wichtig?“.
Zur Beantwortung der Forschungsfrage wurden zwei eigenständige Studien durchgeführt. Zum einen erfolgte eine quantitative Untersuchung anhand der Befragung von Schülern, um Einblicke in ihre Berufsorientierung und -wahl zu erlangen. Zum anderen wurden qualitative Interviews mit Auszubildenden bei IMS Gear SE & Co. KGaA geführt, um tiefere Einblicke in die getroffene Wahl des Ausbildungsbetriebs zu erhalten.
Die Ergebnisse beider Untersuchungen zeigten, dass für die Generation Z ein freundliches Arbeitsumfeld, ein angemessenes Gehalt und ein sicherer Arbeitgeber zu den zentralen Anforderungen an einen Ausbildungsbetrieb gehören. Zusätzlich wird der Work-Life-Balance, dem Standort des Unternehmens und weiteren nicht-monetären Faktoren eine hohe Relevanz zugeschrieben.
Diese Erkenntnisse verdeutlichen, dass die Generation Z vielfältige Ansprüche an ihren zukünftigen Arbeitgeber stellt. Unternehmen wie IMS Gear SE & Co. KGaA, müssen ihre Rekrutierungsstrategien entsprechend anpassen, um weiterhin erfolgreich alle Ausbildungsplätze zu besetzen. Die abgeleiteten Handlungsempfehlungen dieser Arbeit bieten eine Grundlage für die gezielte und erfolgreiche Rekrutierung der Generation Z.
Exploring Employer Attractiveness: A Qualitative Study of Generation Z Business Students in Germany
(2024)
Employers are facing difficulties in attracting and recruiting employees due to the demographic change in Germany, the resulting retirement of Baby Boomers and the labor force shortage. The focus currently lies on Generation Z which is about to enter the labor market and which’s values, requirements and needs differ significantly from those of previous generations. This thesis aims to identify the requirements Generation Z has of employers by answering the research question: “What are the specific requirements that employers must meet in order to be considered attractive by Generation Z?”. The extensive literature review on employer attractiveness and the relevant generations, especially Generation Z, builds the foundation for the empirical research: qualitative interviews with business students of Generation Z in their final semester. This provides an in-depth insight on their current requirements and perspectives of attractive employers and therefore serves as a basis for the recommendations for companies. The findings revealed that a positive working climate, workplace proximity, above-average remuneration and transparent communication are essential requirements to be fulfilled. Above all, however, employers should focus on supporting the reconciliation of work and private life through offering working from home and flexible working hours.
As the next generation, Generation Z, enters the workforce, companies face a new set of challenges. Companies will now be composed of four distinct generations, each with different beliefs, values, and ambitions. It is critical for companies to understand the motivations and aspirations of Generation Z in order to effectively attract and retain them as a workforce. This study focuses on exploring the career incentives and priorities of female Generation Z business students to gain unique insights into their goals and preferred incentives. First, an understanding of generational cohorts, specifically Generation Z, is established. A literature review is then conducted to provide an overview of existing research on Generation Z's popular career incentives. Using a qualitative research design, the study is designed and performed.
Through qualitative research, including interviews, key findings emerged. A competitive salary, career development, and growth opportunities are crucial. Meaningful work, workplace culture, and teamwork opportunities are of extremely high importance in the decision-making process. Additional financial benefits, retirement plans, and social and environmental responsibility are somewhat important; health and wellness, paid time off, and more vacation days are not considered decision-relevant. while other incentives in between.
This study has important implications for employers seeking to create a work environment that meets the dynamic career goals of Generation Z female business students. With this research contribution, companies can more effectively attract and keep the talent of this part of Generation Z.
Heart leadership is a leadership style which focuses on finding purpose and
passion in one’s life and job. The generation Y (Millennials), as a rather
technophile generation entered companies around of the turn of the
millennium. On the one hand, nowadays generation Z with new values, ideas
and requests to their work environment enters companies, and on the other
hand companies need to be attractive for skilled personnel. The heart
leadership concept addresses these requirements. This concept refers to the
ability to use one’s awareness and heart energy to create a culture focused on
exceptional relations, trust, care, spirituality, compassion, positivity, and
development.
The aim of this thesis is to answer the question of how heart leadership impacts
a business in the long run. To answer the research question “How can doing
things in a heart way impact the future of modern businesses?”, a literature
review was conducted.
The beginning of this work provides an explanation of what leadership means,
followed by explaining different leadership styles based on the Full Range of
Leadership Model with a concrete explanation of transformational leadership.
By defining the context of heart leadership with the meaning of the heart, what
aspects this kind of leadership includes, and the definition of human potential,
eleven heart factors that influence a business were derived through repeated
and overlapping attributes which a heart-led leader should have. These factors
show that heart leadership has a positive long-term impact on several areas of
a business, including the increase of overall work performance, mental health,
commitment, engagement, employee retention, resilience, profit and more.
The outcome of this thesis recommends integrating heart leadership in actual
leadership principles in companies. Heart leadership is an extension of
transformational leadership that meets the needs of a new generation,
positively changes the work environment, and enables employees’ full potential
in order to survive as a company in a competitive market and the race for
qualified employees.
The initial situation of this Bachelor's thesis is the so-called "War for Talents" and the shortage of skilled workers in Germany. This leads to a changed situation in the labour market, where Generation Z is currently represented. By growing up under particular conditions, Generation Z is attributed specific characteristics and values. As a result, Generation Z's expectations and requirements of employers are changing. Companies should be aware of these requirements and react to them. Employer branding in companies is responsible for the employer image and the formation of a strong employer brand. Accordingly, the employer branding of a company is of great importance in order to convince young talents. This requires a target group-specific approach. Due to the change in media usage behaviour, this is done via social media. Therefore, the social media platform TikTok gives various opportunities.This offers enormous potential for advertising companies. Influencer marketing developed from social media, which offers numerous possibilities through the reach of the influencer and the trust of his/her community. In cooperation with a company, the influencer acts as the sender of an advertising message.
The question: "Is an influencer campaign on TikTok suitable for addressing Generation Z in a target group-specific way for employer branding?" is clarified on the basis of the German-wide influencer campaign on TikTok carried out by Mercedes-Benz Group AG. The aim of the influencer campaign is to draw the attention of pupils to an apprenticeship or dual studies at Mercedes-Benz Group AG and to lead interested candidates to the career website. The impact analysis carried out provided valuable insights: The previously forecasted KPIs of the influencer campaign were exceeded. In addition, there was a significant increase in the number of visitors to the career website. Thus, the TikTok platform is suitable for employer branding to address 18-24 year-olds. Influencer marketing is also valuable for employer branding. This is a very effective and authentic form of marketing.
Generation Z born between 1995 and 2010 has a growing influence on the markets and businesses need to adapt their marketing strategies to meet the needs and expectations of said generation and therefore influence their brand perception, preferably positively. Consequently, it is essential to understand Generation Z, their values, characteristics and behavior.
The goal of this thesis is to answer how the modern marketing strategy cause-related marketing influences the brand perception of Generation Z. Thus, the following research questions are being posed: “How does cause-related marketing influence Generation Z’s brand perception in Germany?” and “How can cause-related marketing influence Generation Z’s brand perception in Germany positively?”.
To answer the research questions a quantitative study regarding brand perception was conducted. More specifically a survey was run to measure the brand perception of Generation Z regarding the practice of cause-related marketing. The respondents had to indicate how much they agree or disagree with statements about brands practicing cause-related marketing posed on a 5-level Likert scale to measure their brand perception.
The results of the study indicate that the perception of Generation Z gets influenced by the practice of cause-related marketing. Moreover, Generation Z’s brand perception gets influenced positively. This effect can be augmented if companies pay attention to the specific values, characteristics and behavior of Generation Z and choose their message, collaboration partners and causes accordingly. Additionally, Generation Z’s brand perception can be influenced positively if cause-related marketing is practiced originally, especially via suitable communication tools.
Further studies concerning cause-related marketing influencing Generation Z’s brand perception in other countries or how specific brands or industries are affected could be conducted. Additionally, studies focusing on the negative impacts of cause-related marketing could be performed.
Die Welt verändert sich und mit ihr die Arbeitnehmer:innen auf dem Arbeitsmarkt. Noch nie gab es die Situation, dass vier Generationen gleichzeitig in der Arbeitswelt tätig sind. In dieser Bachelorarbeit wird jedoch ein besonderes Augenmerk auf die Generation Z gelegt, deren Werte und Bedürfnisse sich deutlich von denen der vorherigen Generationen unterscheiden. Viele Führungskräfte älterer Generationen, wie der Babyboomer-, X- und Y-Generation, sehen sich dadurch vor Herausforderungen gestellt, weshalb es das Ziel dieser Arbeit ist, Learnings und Best Practice-Beispiele für Führungskräfte in der Vertriebsregion 13 der Adolf Würth GmbH & Co. KG zu identifizieren, die ihnen helfen, die Mitarbeitende der Generation Z in Zukunft besser zu verstehen und ihre Führung gegebenenfalls zu verändern oder anzupassen. Mit Hilfe dieser Learnings und Best Practice-Beispiele sollen die Führungskräfte ihre Mitarbeitende der Generation Z besser verstehen, damit sich die Zusammenarbeit zwischen den Führungskräften und den jungen Verkäufer:innen verbessert.
Zur Beantwortung der Forschungsfrage und der Hypothese wurde eine qualitative Studie in der Vertriebsregion 13 durchgeführt. Die Studie zeigte, dass sich die Generation Z einen Führungsstil wünscht, bei dem Ziele gemeinsam definiert werden, gleichzeitig aber auch Raum für Selbstverwirklichung, Mitbestimmung und Mitgestaltung bleibt. Darüber hinaus müssen Führungskräfte ihr Verständnis und parallel dazu ihr Vertrauen gegenüber der Generation Z erweitern und verstehen, dass die neue junge Generation auf dem Arbeitsmarkt digitaler, globaler und zukunftsorientierter ist und durch Sinnhaftigkeit und vor allem immaterielle Werte motiviert wird. Jede Generation hat ihre eigenen Bedürfnisse und Perspektiven. Indem er diese aufgreift und die Perspektiven eines Teams miteinander verknüpft, kann die Führungskraft das Beste aus allen herausholen.
The aim of this study is to understand the concept of Ethical Branding from the perspective of Generation Z. This umbrella question was divided into three research questions: 1. What constitutes an ethical brand for Generation Z, 2. What is Generation Z´s attitude towards ethical brands, and 3. How will the future of ethical brands look like? For this, ten individual online interviews with undergraduate students were conducted. Findings reveal that young people view Ethical Branding as an important personal issue. Members of Generation Z view an ethical brand as holding values such as fairness, honesty, integrity, and consideration at its core and consistently acting according to these values. This manifests itself in the fulfillment of environmental, social, legal, and economic responsibilities. Participants depict a largely positive outlook for ethical brands as society – in particular young consumers – becomes more aware of the importance of mindful and responsible consumption, challenging existing brands in the future. Companies should therefore focus on delivering what they promise and aligning all business activities if they want to be perceived by Generation Z as a truly ethical brand.
In the economy, it is always important to respond adequately to the wants of customers in order to satisfy their needs. The fashion industry in particular is strongly affected by the fast pace of life, which is why it is particularly important for companies in this sector to adapt their brands and their products to the current market. In order to work successoriented, the companies have to align themselves with the existing generations, whereby the companies increasingly adapt their products to the generation Y. However, Generation Y will soon be outnumbered by Generation Z. Therefore, the aim of this work is to find a suitable future-oriented marketing strategy for the fashion industry in Germany that successfully targets Generation Z while taking social milieus into consideration for defining the target audience. The first part of the thesis comprises the presentation of different theories to elucidate Generation Z and to present various approaches to milieu research. In order to answer the research question, an empirical research was conducted with Generation Z as the target audience. The study relies on quantitative data collection via primary research. The analysis of the collected data shows the current perception of Generation Z towards fashion companies, their brands and the use of social media channels. As a result, an improved social media strategy combined with appropriate communication between companies and customers is needed to reach Generation Z more widely, create brand loyalty and strengthen the company's position in the market.