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The possibility of applying psychological negotiation methods at the purchasing department ABW2 of the Robert Bosch GmbH was investigated by undertaking extensive literature review and conducting qualitative expert interviews. Additionally, negotiation models and literature from the criminalistics context were analyzed in order to find opportunities to convert successful methods in this field into the business setting. The psychological methods are based on scientific knowledge about personality, emotions and human perception. Several similarities with forensic psychological methods could be identified, which demonstrated the feasibility of adapting methods, such as rapport-building, de-escalation and communication techniques, to business negotiations. Experiments previously undertaken by other authors have shown the potential benefits and improved negotiation outcomes that can be derived by implementing these techniques in negotiations. However, a limitation factor for translating these results directly to the Robert Bosch GmbH is the setting of these experiments. No real life results exist today to the author’s knowledge. Further limitations, areas for future research, and practical implications are discussed.
This paper elaborates on key success factors for German negotiators in business negotiations with the Chinese. By reviewing latest research findings, conducting qualitative interviews and developing case studies, this research paper suggests that key success factors in negotiations with the Chinese are in transition. Therefore, this paper highlights the most essential changes in China’s negotiation style and environment, deriving from political, social and economic changes, and the related implications for German negotiators’ key success factors in 2015. Case studies serve as illustration of key success factors. Managerial implications and research limitations are discussed.