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Course of studies
Global key account management is the use of the key account management system aimed at global accounts; these global accounts can also be known as multinational companies. These types of companies are key players for business-to-business model companies as they might account for as much as 80% of all sales. At this level of importance, to lose a customer like that could be a death sentence for the business. Adopting a global key account management to keep these essential types of customers is a good strategy, knowing the tremendous value they provide. The company MinebeaMitsumi, being aware of this, brings up the case study for the initiation of a global key account management system, that will bring a best in class service to the key accounts of MinebeaMitsumi in the automotive market. To start this project, it is needed an assessment of the current situation in which MinebeaMitsumi operates to its key accounts. At the same time, it is intended to upgrade the digital infrastructure MinebeaMitsumi uses for its operations. The case study is presented as an exploration and analysis of MinebeaMitsumi and how should this new system be implemented in an early stage. This way, preparing the ground for a larger project at the time of full implementation.
The goal of this thesis is to evaluate the impact the choice of registered cooperatives as legal form for start-ups can have on the success of crowdfunding campaigns regarding information asymmetry and agency costs. The theoretical analysis argues that due to the reduction of information asymmetry between founders and contributors, agency costs should be reduced,and success of their crowdfunding campaigns should be more likely. This result is confirmed with some caveats with the help of expert interviews. In conclusion, only companies that aim for additional benefits of registered cooperatives are eligible to be founded as registered cooperatives in order to decrease information asymmetry and increase chances of success in crowdfunding.
Throughout the paper, the different concepts are applied to the practical example of the founding process of a social start-up, the Zeitcafé Freiburg, which results in the recommendation of registered cooperatives as legal form and crowdfunding as one source of capital.
Most Western countries have very low percentages of women who study in science,
technology, engineering and mathematics (STEM) fields. These fields are of economic
importance as they are essential for innovation - the key to the creation of new products,
ideas and processes. Especially in developed countries, the STEM sector is one of the
largest growth factors. Having mainly men studying in STEM fields limits the available
talent and thus the quality of human resources; therefore, it is important that more
women study in STEM fields for more efficiency and increased economic development.
In contrast to Western countries, Muslim countries exhibit large numbers of women in
STEM majors. This thesis analyses different aspects of Muslim countries to determine
reasons for more women in these countries to study in STEM fields. The current study
is based on literature such as journal articles, textbooks and online sources. The
following factors are studied to answer the first research question: social reasons
(including religion, history, perception of women, wealth and social status, and
educational system), legal framework, technological reasons and economic reasons.
The findings indicate that a combination of aspects and circumstances leads to the large
numbers of women in Muslim countries in STEM majors. Among the analysed factors
the educational system and economic situation of Muslim countries seem to be the root
cause.
Furthermore, the current study analyses consequences of the high number of women in
STEM fields in Muslim countries in the labour market, to answer the following
questions: (1) Do educational opportunities lead to equal opportunities in the labour
market? (2) Is it respectable for women in Muslim countries to work? (This question
addresses factors such as Islam, tradition, a woman’s role as a mother, mixed-gender
workplaces, demography and legal restrictions) (3) In which sectors do women work?
(sectors and leadership positions) (4) What is the relation of female labour to the
economy? (impact of economic situation, economic landscape, globalisation, and
importance of female employment for the economy).
The result is that educational opportunities for women in Muslim countries do not
translate into equal chances in the labour market. Regarding STEM fields the
employment of women ranges from gender equality to nearly no opportunities at all,
depending on the country. The small numbers are most likely due to the lower position
of women in society, the generally less opportunities for women in the labour market
and women’s rights issues.
Young wine consumers are becoming increasingly important for the wine industry, but also represent a challenge for wine businesses as their consumer behavior and attitude towards wine differs from other generations. This relative new group of wine consumers shows a comparatively low level of wine knowledge, while focusing wine choice criteria rather on different attributes, namely wine bottle optics, including label and bottle optic in general. Being aware of wine consumers choice criteria and its implications is crucial for wine marketers to successfully attract their potential customers. The presented thesis uses grounded theory to determine how the choice criteria of wine bottle optic influences the choice criteria of taste, in Gen Z wine consumers. For this purpose, a group of ten Gen Z wine consumers took part in a qualitative experiment, including pre- and post-test interviews, to determine attitude and behavior of participants concerning the wine choice criteria of taste and wine bottle optic. The findings of the study suggest that the choice criteria of wine bottle optic can overrule the importance of the wines actual taste in the decision process of wines. Furthermore, insights into the participants awareness of their own choice criteria, the influence of cognitive dissonance on the topic, as well as general attitude towards wine, such as the low level of knowledge and the preference for wine consumption in social context, could be generated.
In recent years, the topics of new work and agile practices have received growing at-tention. The concept and mindset Working Out Loud are embedded in this field. It is described by five practices and attitudes being visible work, relationships, leading with generosity, purposeful discovery, and having a growth mindset.
The present study attempts to evaluate whether it holds that this concept is predomi-nantly adopted by employees in hierarchical companies. The underlying assumption is that employees in hierarchical settings are deprived of a sense of self-efficacy which they gain by applying Working Out Loud. The results and conclusions are based on a combination of the findings of existing academic literature and the outcomes of con-ducted interviews with Working Out Loud promoters. As the concept Working Out Loud is not yet scientifically proven, the interviews are particularly important to draw relevant conclusions. For this purpose, employees were asked questions aiming at de-fining the present organizational structure in their companies and the underlying rea-sons for them engaging in Working Out Loud practices.
The conducted interviews and analyses yielded the result that employees tend to adopt Working Out Loud practices due to an underlying missing sense of self-efficacy, among other reasons. It could be shown that although not previously selected, the in-terview sample of Working Out Loud promoters appeared to be predominantly posi-tioned in hierarchical structures. Whether this proves the hypothesis right or whether the benefit and visible change in a hierarchical context is higher than in an agile one, needs to be further analyzed in future research.
This bachelor thesis is a comparative study between German and French consumers. Why do Germans spend less on food than French consumers? This question, which is the main one of this paper, leads to a subdivision in three other questions: How do the culture and some financial aspects of Germany and France impact their food buying decisions? German consumer vs. French consumer: how important are the characteristics of each consumer behaviour Profile? Are the other parameters being taken into account while buying food the reasons why French consumers spend more on food than Germans?
In order to answer the first two questions not only an analysis of both culture is required but also an examination of the consumption behaviours of each population. By means of qualitative and quantitative research methods the third question will be treated.
According to this comparative study, the results show that buying decision related to food is strongly influenced by some cultural aspects of each population. An answer of the main question of this study can also be derived after analysing the German consumer Profile.
XXXXXXXX, according to XXXXXXXX is a disruptive technology. This technology offers producers several advantages, such as more efficient and sustainable production, as well as cost savings and process optimization. Many producers are under increasing pressure to adapt their production in the long run tothe fast-growing technological standards andincreasing worldwide environmental consciousness. They are now facing the challenge of maintaining their competitive advantage in the medium to long run. Unfortunately, mostcompanies are not familiar with the new XXXXXXXX and XXXXXXXX might encounter rejection. Therefore, it is necessary to understand what actions need to be taken to convince a potential customer in the B2B relationship of the new technology. For this purpose, the following research question is posed: Which strategy supports the market entry of XXXXXXXX printing applications?-The impact of XXXXXXXX on technology introduction. To answer the research question, results were compiled on the basis of a literature research and an online survey on customer needs in décor baseboards and in vehicle interior design.
The research and the survey show, that decisions are always based on an emotional basis. In addition, information which is communicated several times and on different sensory levels, is better absorbed. The aspects sustainability, cost savings, individualization, waiting times and competent consultation play a central role for customers. Moreover, an economic challenge is crystallizing due to the Covid-19 crisis. As a result, the focus should be on emotionalizing and dramatizing the content when presenting the new XXXXXXXX technology. Here, the customer’s wishes should be included, and a personal connection should be built up as well as strong emotions evoked. This enables the creation of a very good customer experience, which is essential for decision-taking. In addition, the communication should take place on all sensory levels to provide the potential customer a multisensory experience. In order to better implement the proposed actions, it is recommended to meet the customer at a trade fair or in the XXXXXXXX building.The correct use of the proposed actions will help XXXXXXXX to successfully convince the potential customer of XXXXXXXX.
This thesis deals with the investigation of internationally operating project teams, using the automotive division of the cooperation partner and topic initiator Marquardt Group. The overall research question examines which skills in terms of emotions, culture and know how are required from program managers as a result of globalization. Background information about globalization, project management and the company itself is provided as a first step. In order to get an overview, qualitative expert interviews are conducted with program managers, their superiors, disciplinary supervisors and team members. The interview process serves to gain a stronger knowledge of the weaknesses in project management within the Marquardt Group. The results reveal clear problems, particularly in the analyzed subject areas processes, intercultural competence and communication.
Further information concentrating on intercultural competence and its potential training measures, as well as communication in so-called virtual teams due to the lacking face-to-face communication is given, followed by recommendations for improvements for the analyzed fields with weak points. It can be concluded that globalization and the consequent internationalization have a major impact on project teams requiring especially the advancement of professional, the related methodological, as well as leadership and social competences of program managers.
This thesis focuses on what factors make a food- or restaurant franchise successful in general and what factors make a food-or restaurant franchise in Freiburg im Breisgau, Germany, successful. A literature research was conducted to combine these factors into a framework for food- and restaurant-franchises and potential entrants in Freiburg im Breisgau. Furthermore, a PEST- and location analysis for Freiburg im Breisgau for food- and restaurant franchises was performed. Results show that success factors break down into two main topics namely the franchisor-franchisee relationship and food- and restaurant-franchise key performance indices. Belonging to the franchisor-franchisee relationship, extensive communication and cooperation lays at the core of each successful franchise. Average check, revenue per available seat per hour, and meal duration feature important key performance indices which contribute to the franchise ́s success. Menu analysis, the nine segment matrix and good quality of food and service ensure a competitive advantage if reviewed regularly and lay the foundation of a regular customer basis. Food- or restaurant-franchises in Freiburg im Breisgau include the following success factors: offering vegetarian and vegan options, operating out of the city district of Altstadt-Mitte, and orienting prices to the industry standard although respecting locally produced ingredients. This work gives a first orientation framework for the success of franchises as well as concrete success factors for Freiburg im Breisgau, which could be tested and optimized by further research.
The purpose of this thesis is to determine which factors of the German entrepreneurial attitude can ensure a successful transition onto the Mexican market, defining the values and characteristics of a German entrepreneur.
In this context, explanations of the characteristics of the German entrepreneur, his "entrepreneurial attitude", "entrepreneurial characteristics" and "entrepreneurial intention" are of importance for the further investigation.
Through the literature research, this content was composed and defined. The Mexican market was taken as the focus and considered in the context of culture, values, and characteristics. Subsequently, the findings were verified and discussed through several expert interviews. By that, the research questions were aimed to be answered.
The results show that the terms of achievement, sense of duty and time-dominated are relevant success factors of German entrepreneurial attitude. There is a need for adaption for those terms and especially for the terms of authoritarian leadership style and hierarchical.
The results of the literature review with regard to the content of the definition of German entrepreneurship were seen by some of the experts as outdated and not up to date.
Finally, this work provides recommendations for a successful transition of German entrepreneurs to the Mexican market to promote entrepreneurial activities. Here, reference is made to the values and characteristics that have found approval or rejection through the interviews.
The literature research was limited to the dimension model of Hofstede and is not including other cultural models. The sample amount of five experts permits only a general analysis and conclusion.