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This thesis Increasing Business Success through emotionalisation? Chances and limitations of Neuromerchandising® in the food retailing industry based on the example of HIT Markt deals with the changed customer behaviour of the modern customer and the resulting challenges for the dealers in the food retailing industry. Solely providing the merchandise is nowadays not sufficient anymore to hold its own in a further developing market of the food retailing industry.
Nowadays’ consumers want to be entertained and to be addressed with all their senses. Therefore, the dealers, may it be discounters like Aldi or Edeka or high-quality dealers like HIT or Rewe are searching for ways to satisfy the changed customer needs. This requires, besides an appealing design of the store a lot more: a rethinking of the dealers by which means one can bind the customers to the own store in a very active business environment.
One thing dealers have learned by now is that you can only be sustainably successful if you address the customers on an emotional level. During this thesis it will be analysed if and how an emotionalisation of the store leads to more business success. With the help of latest findings in neuroscience the changed consumer and buying behaviour will be explained.
On this basis, the possibilities and limitations of neuromarketing® in the food retailing industry will be discussed. With regard to current developments in the food retailing industry concrete proposals for solutions will be developed, how dealers can satisfy modern customer needs better. This will be realized with a concrete practical example: the HIT Markt in Engelskirchen, on which the practical part of this thesis focusses. Finally it will be analysed how current developments will influence the future of the dealers and the food retailing industry.
Based on the history of office design, the changing technological environment and current business challenges, the physical workplace is an important aspect of the employee experience. The aesthetics of the work environment are one aspect that influences well-being and satisfaction on many different levels. This thesis provides a holistic and comprehensive perspective on the topic, including important influential factors from several scientific disciplines.
Two main dimensions of influence on the employee experience are considered. The direct- affective dimension deals with findings mostly from environmental psychology and neuroscience, which includes the impact of internal environmental quality and other psychological effects. Despite not always being consciously recognized, aesthetics and sensual perception have strong implications for the psychological well-being of organizational members.
The indirect-cognitive dimension deals with the work environment as an expression of organizational culture and the resulting implications of aesthetic considerations and the related symbolic and functional dimensions of the physical work environment. Common organizational artifacts and themes are explored as examples of the influence of aesthetic considerations for workplace design.
Next to the employee perspective, the managerial perspective and important implications, restrictions and issues for organizations in the creation and operation of workspaces are also considered.
Empirical research has been conducted to evaluate the application of aesthetic considerations and related issues in practice. Four expert interviews provide insight into the perspective of workplace design professionals on the aesthetics and related aspects of design, implementation processes and employee experience.
The aesthetic dimension of workplace design is often not actively considered by organizational members and management, but the research conducted in this work provides far-reaching evidence for the potential benefits of more considerate design choices for the aesthetics and beauty in the workplace. Using measures on both the direct and indirect levels of influence, the well-being and satisfaction of employees can be increased, and the attitudes and feelings held towards the organization can be improved. The importance of the interrelated fields of organizational culture and cultural change is explored. In addition, practical recommendations for the optimization of the aesthetical dimension of workplace design are offered at the conclusion of this work.
Testing applications for SmartHome environments is quite complicated, since a real environment is not accessible or the conditions are not controllable during development time. The need to set up the whole hardware environment, increase the complexity of these systems enormously. Therefore, it is helpful to simulate the SmartHome hardware components and environment conditions (e.g. rain, heat, etc.). This paper contains an approach to improve the test and demonstration process of Internet of Things scenarios. A prototype (ScnSim: Scenario Simulator) was developed to set up scenarios. The user of the ScnSim can create her/his own scenario using items (sensors/actuators) and rules, which control the sensors and actors building the IoT enviornment. This simulator is supposed to support the user testing IoT applications or configurations of SmartHome platforms like openHAB. In addition, the ScnSim is supposed to help demonstrating showcases, for example, often demonstrated on a trade fair or as a proof of concept for a customer.
Die Textilbranche befindet sich im Umbruch: Der moderne Kunde sieht alles, weiß alles und konsumiert alles. Aufgrund der steigenden Übersättigung des Marktes bieten Unternehmen ihren Kunden heutzutage vermehrt ein emotionales Marken- und Einkaufserlebnis in Form einer ausgeklügelten Trademarketing Strategie.
Die vorliegende Bachelorarbeit beschreibt die Entwicklung und Implementierung einer Trademarketing Strategie für den russischen Markt. In Kooperation mit der Firma Marc Cain wird ein zur Initiierung der Strategie entworfenes Pilotprojekt geplant, entwickelt und organisiert. Die Bachelorarbeit basiert auf den konkreten Ausarbeitungen des Unternehmens zur Hinführung auf den strategischen Rollout. Es stellt sich heraus, dass eine termingerechte Implementierung der Strategie aufgrund personeller Umstrukturierungen in der russischen Tochtergesellschaft im Zuge dieser Arbeit nicht möglich ist. Dennoch werden alle Rahmenbedingungen für eine Strategieimplementierung im April 2019 geschaffen.
Event Processing
(2015)