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The State of Services for Industrial Equipment Manufacturers: 2023

  • In this report Prof. Harald Kopp discusses the impact of the acceleration of digital transformation for industrial equipment manufacturers. Most industrial equipment companies have an underperforming services business and have the opportunity to grow services revenue share and the service margin simultaneously. With this annual paper, Harald Kopp - identifies the key trends that are impacting industrial equipment companies. - describes the top business challenges being created by these industry trends. - identifies the digital business shift, the new goals for digital transformation, and the digital customer experience.

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Author:Harald KoppGND
Document Type:Report
Year of Completion:2023
Release Date:2023/02/09
Tag:Digitale Transformation
Digital transformation; Service management; Technology services
Page Number:18
Licence (German):License LogoUrheberrechtlich gesch├╝tzt