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Development of dealer set-up process for Porsche Middle East and Africa

  • A few years ago Porsche AG defined its “Strategy 2018”, to be followed by all subsidiaries worldwide. This includes ambitious sales and financial targets, which only can be fulfilled if Porsche becomes more efficient. One of Porsche’s core measures to reach the set targets is the development of its global dealer network. Currently, the subsidiary Porsche Middle East and Africa, responsible for the future growth in the Middle East, India and Africa, lacks this efficiency. A defined process for the set up of a new dealership in this region is not existent and tasks as well as responsibilities are not transparent among the task force. This thesis was used to analyze the set up process of Porsche Middle East and Africa and to define an overall concept. Based on relevant literature, conducted interviews and gathered information, the required activities to successfully establish a new dealership have been identified and finally an all-encompassing concept have been created. The three stakeholders of a dealer set up, the parent company, its regional and its local presence served as informants. The proposed concept provides Porsche Middle East and Africa and the new investors with a detailed guideline during the whole process and permits a smooth and punctual dealer set up and opening. The process integration takes Porsche Middle East and Africa a major step forward on its way to Porsche’s ‘Strategy 2018’.

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Author:Sina Sperlich
Advisor:Michael Lederer
Document Type:Bachelor Thesis
Year of Completion:2015
Year of first Publication:2015
Release Date:2015/11/26
Tag:Automotive; Dealership; Network Development
Degree Program:IBM - International Business Management
Functional area:Business Strategy