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Multigenerational Knowledge Management: Practical knowledge sharing approaches to generational inclusion in the future workplace

  • With the constant changes in the workplace environment, Human Resources practitioners and organizations are facing work environment shifts never experienced before. The future workplace consists of four generations working simultaneously (Baby Boomers, Generation X, Millennials and Generation Z) and there is a significant increase in the presence of technology, that advances and increases its potential exponentially, causing conceptual changes on what work is and what will be required to optimally operate in such environment. Therefore, the topic of generational differences is in the center of companies and researches’ attention. The main purpose of this paper is to propose knowledge sharing practices that can optimize the inclusion process of the multigenerational workforce. To achieve this purpose, secondary empirical data on generational differences, especially focused on work attitudes, ethics, and values were used. In addition, an in-depth interview with a Human Resources practitioner was conducted. The outcome was the proposal of five knowledge sharing practices, that this paper believes to promote long-term optimal results in multigenerational inclusion.

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Author:Rafael Canuto Galiani
Advisor:Nikola Hale
Document Type:Bachelor Thesis
Year of Completion:2019
Granting Institution:Hochschule Furtwangen
Release Date:2019/08/26
Tag:Future workforce; Knowledge sharing; Multigenerational; Workplace
Degree Program:IBM - International Business Management
Functional area:Human Resource Management
Licence (German):License LogoEs gilt das UrhG