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Near Field Communication (NFC) payments: An empirical study of usage, chances, risks and competition of a versatile contactless technology for consumers and businesses

  • Starting from the direct exchange of goods and services to the first traces of money almost 3,000 years ago to contactless payments with our smartphones and bank cards in the 21st century. Along the way we have recorded a lot of innovation in the field of payments like the invention of the credit card in the 1940s or the implementation of a debit system for debit cards in the 1980s. Each of those innovations was greeted with skepticism at the time of their introduction. The concerns of the people are understandable since the innovation in this field touches a very important topic to most humans: money. At first people did not trust physical money when they did not exchange goods and services directly anymore since it did not feel like it is a fair exchange. Then people were not believing that plastic cards will one day substitute cash. Now people are pessimistic about contactless payment methods that don’t even require those plastic cards anymore. Yet experts agree on the idea that the future of payment is contactless. In my thesis I am focusing one of the technologies used for contactless payments called NFC. The goal of this thesis is to give an overview over the usage, chances, risks and the competitors of this contactless technology, highlight the impact of the COVID-19 pandemic and answer the following question based on empirical data: “Is NFC the best method to handle contactless payments?”

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Metadaten
Author:Nikolay Barabanov
Advisor:Daniel Cerquera
Document Type:Bachelor Thesis
Language:English
Year of Completion:2021
Granting Institution:Hochschule Furtwangen
Date of final exam:2021/08/31
Release Date:2021/09/07
Tag:Contactless; NFC; Payment
Page Number:42
Degree Program:IBM - International Business Management
Functional area:Andere/Other
Licence (German):License LogoEs gilt das UrhG