@inproceedings{HusenFehrenbachMetzger2022, author = {Husen, Christian van and Fehrenbach, Daniela and Metzger, Ron}, title = {Designing Customer Experience Value by Digital Service Twins}, booktitle = {32nd RESER International Conference, December 8-10, 2022, Gustave Eiffel University, Paris, France}, year = {2022}, language = {en} }