@incollection{Binckebanck2017, author = {Lars Binckebanck}, title = {Digital Sales Excellence: Systematic implementation of new technologies in sales force management}, series = {Advanced E-Business Research}, publisher = {Peter Lang}, address = {Bern}, isbn = {978-3-631-72754-6}, pages = {187 -- 197}, year = {2017}, language = {en} }