TY - CHAP U1 - Konferenzveröffentlichung A1 - Schulten, Matthias B. A1 - Eckerle, Felix T1 - The Psychology of Online User Reviews: Creating Website Satisfaction and Purchase Intentions Through Online User Reviews T2 - 2016 Summer AMA Conference, Atlanta: Regaining Relevance: Doing Research that Reshapes the Practice of Marketing Y1 - 2016 SN - 9781510839120 SB - 9781510839120 SP - 129 EP - 130 ER -