@inproceedings{SchultenEckerle2016,
  author    = {Schulten, Matthias B. and Eckerle, Felix},
  title     = {The Psychology of Online User Reviews: Creating Website Satisfaction and Purchase Intentions Through Online User Reviews},
  booktitle = {2016 Summer AMA Conference, Atlanta: Regaining Relevance: Doing Research that Reshapes the Practice of Marketing},
  isbn      = {9781510839120},
  pages     = {129 -- 130},
  year      = {2016},
  language  = {en}
}