@inproceedings{SchultenSchaefer2015, author = {Matthias B. Schulten and Fabian Sch{\"a}fer}, title = {Generating Customer Loyalty Through Crowdsourcing: Evidence From an Experimental Study}, series = {AMA Summer Educators' Conference 2015}, isbn = {978-1-5108-1586-5}, pages = {614 -- 617}, year = {2015}, language = {en} }