@phdthesis{Balzer2015, type = {Bachelor Thesis}, author = {Felix Balzer}, title = {The Importance of Recommender Systems for B2C E-Commerce Business}, year = {2015}, abstract = {This paper analyzes the importance of recommender systems for B2C e-Commerce businesses, using extensive literature review as well as a consumer survey. Readers will gain a basic understanding on how the technology behind the recommendation works, how competitiveness in e-Commerce can be defined and what the consumer perspective on recommender systems is. The paper will ultimately provide valuable insights into how recommender systems can create a major competitive advantage for online retailers and why an online-shop without a recommender engine will struggle to stay or become competitive.}, language = {en} }