@inproceedings{ImranHusenHaeberle2018,
  author    = {Saed Imran and Christian van Husen and Dieter H{\"a}berle},
  title     = {A service design framework for the initial phase of service development},
  series = {Procedia CIRP},
  volume    = {73.2018},
  issn      = {2212-8271},
  doi       = {10.1016/j.procir.2018.04.026},
  pages     = {120 -- 123},
  year      = {2018},
  language  = {en}
}