TY - CHAP U1 - Konferenzveröffentlichung A1 - Abdel Razek, Abdul R. A1 - Husen, Christian van A1 - Imran, Saed T1 - Introduction to a Service Prototyping Tool Box T2 - Serviceology for Services: 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings KW - Service prototyping KW - Service innovation KW - Service design KW - Service digitalization & visualizations Y1 - 2017 SN - 1611-3349 SS - 1611-3349 SN - 978-3-319-61240-9 SB - 978-3-319-61240-9 U6 - https://doi.org/10.1007/978-3-319-61240-9_13 DO - https://doi.org/10.1007/978-3-319-61240-9_13 SP - 135 EP - 143 PB - Springer CY - Cham ER -