TY - CHAP U1 - Konferenzveröffentlichung A1 - Abdel Razek, Abdul R. A1 - Husen, Christian van A1 - Pallot, Marc A1 - Richir, Simon T1 - Innovation by Service Prototyping – Design Dimensions and Attributes, Key Design Aspects, and Toolbox T2 - 23rd International Conference on Engineering, Technology and Innovation (ICE/ITMC), 27-29 June, Funchal, Madeira Island, Portugal KW - Service prototyping KW - Service design KW - Service innovation KW - Service development KW - Service operations KW - User eXperience Y1 - 2017 SN - 978-1-5386-0774-9 SB - 978-1-5386-0774-9 SP - 587 EP - 592 ER -