@incollection{AbdelRazekRabanHusen2019,
  author    = {Abdul R. Abdel Razek and Martin Raban and Christian van Husen},
  title     = {Service Prototyping: Design Dimensions},
  series = {Digitale Dienstleistungsinnovationen},
  publisher = {Springer Vieweg},
  address   = {Berlin},
  isbn      = {978-3-662-59517-6},
  doi       = {10.1007/978-3-662-59517-6\_5},
  pages     = {89 -- 105},
  year      = {2019},
  language  = {en}
}