@techreport{Kopp2020,
  author    = {Harald Kopp},
  title     = {The State of Services for Industrial Equipment Manufacturers: 2020},
  pages     = {25},
  year      = {2020},
  abstract  = {For industrial equipment companies, it is a challenge to fight commoditization of products and product-attached services, and to manage the digital transformation. This report identifies the most relevant business challenges faced by our members. TSIA then translates the challenges into the core capabilities that services organizations of industrial equipment manufacturers will need to embrace to succeed in 2020 and beyond},
  language  = {en}
}