@phdthesis{Pavic2022, type = {Master Thesis}, author = {Milica Pavic}, title = {Multiple case study: Direct-to-consumer brands' affiliate reviews strategy}, year = {2022}, abstract = {This research thesis examines affiliate review’s role in the relationship between direct-to-consumers (D2C) brands and consumers. Three D2C brands were selected as case companies for the multiple-case study. Seventy-five affiliate reviews were analysed, out of which fifteen were analysed in-depth. Additionally, a share of voice analysis was performed to establish the market share of each case company. The research has shown that affiliate reviews play a dual role as recommenders and sellers, which D2C brands use to achieve competitive advantage. However, the dual role is created at the expense of review quality, which is low.}, language = {en} }