@incollection{Schulten2012, author = {Matthias B. Schulten}, title = {Return on Social Branding}, series = {Social Branding}, publisher = {Gabler}, address = {Wiesbaden}, isbn = {978-3-8349-3755-1}, doi = {10.1007/978-3-8349-3755-1\_25}, pages = {371 -- 389}, year = {2012}, language = {de} }