@book{OPUS4-6998,
  title     = {Entwicklung IT-basierter Dienstleistungen : Co-Design von Software und Services mit ServCASE},
  editor    = {Klaus-Peter F{\"a}hnrich and Christian van Husen},
  publisher = {Physica-Verlag},
  address   = {Heidelberg},
  isbn      = {978-3-7908-1944-1},
  doi       = {10.1007/978-3-7908-1944-1},
  pages     = {338},
  year      = {2008},
  language  = {de}
}