TY - CHAP U1 - Konferenzveröffentlichung A1 - Abdel Razek, Abdul R. A1 - Husen, Christian van A1 - Pallot, Marc A1 - Richir, Simon T1 - A Proposed Research Framework and Model for Service Prototyping T2 - 2018 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC): Conference Proceedings; ICE/IEEE ITMC 2018, Stuttgart, 17.06. - 20.06.18 KW - Service innovation KW - Customer experience KW - Immersive service prototyping KW - User eXperience Y1 - 2018 SN - 978-1-5386-1469-3 SB - 978-1-5386-1469-3 U6 - https://doi.org/10.1109/ICE.2018.8436359 DO - https://doi.org/10.1109/ICE.2018.8436359 SP - 8 S1 - 8 ER -