@article{KirnerArmbrusterKinkel, author = {Eva Kirner and Heidi Armbruster and Steffen Kinkel}, title = {Mit kleinen Schritten nach vorn : Was der Kontinuierliche Verbesserungsprozess in KMU leistet}, series = {QZ Qualit{\"a}t und Zuverl{\"a}ssigkeit}, volume = {52.2007}, number = {4}, issn = {0720-1214}, pages = {25 -- 29}, language = {de} }